customer relationship management

Lithuanian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Lithuanian Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for automobiles and customer service excellence. As a representative, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive top-notch support in Lithuanian.


Key Responsibilities

  • Handle customer inquiries about automotive products, services, and warranties via phone, email, and chat in Lithuanian.
  • Provide accurate information on vehicle specifications, pricing, and available services.
  • Assist customers with the booking of service appointments, test drives, and other automotive-related requests.
  • Resolve customer complaints and issues in a professional and effective manner.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Work closely with sales and service teams to ensure customer needs are met.
  • Stay informed about automotive trends and product updates to provide knowledgeable assistance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for Estonian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and committed to delivering top-notch customer service. In this position, you will assist customers in understanding renewable energy solutions and provide exceptional support in Estonian.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Estonian.
  • Educate customers on energy-efficient practices and the benefits of renewable energy options.
  • Assist customers with account management, service inquiries, and troubleshooting various issues.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulations.
  • Collaborate with technical teams to resolve issues and improve the customer experience.
  • Stay informed on industry developments and company offerings to provide accurate information to customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the insurance industry. This is a fantastic role for individuals who are customer-oriented and have an interest in the insurance sector. In this position, you will provide essential support to clients regarding their insurance policies, helping them navigate inquiries and ensuring they receive the guidance they need in Estonian.


Key Responsibilities

  • Manage and respond to customer inquiries about insurance products, claims, and policies via phone, email, and chat in Estonian.
  • Assist clients in understanding their coverage options and making informed decisions.
  • Guide customers through the claims process, providing updates and facilitating communication.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Work collaboratively with underwriting and claims teams to resolve customer issues efficiently.
  • Stay updated on insurance regulations and company offerings to provide accurate information.

Requirements

Job Skills

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Estonian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who are eager to support customers in navigating their financial needs and providing comprehensive banking solutions. As a representative, you will play a pivotal role in ensuring customer satisfaction while communicating in Estonian.


Key Responsibilities

  • Handle customer inquiries regarding banking products and services via phone, email, and chat in Estonian.
  • Assist customers with account management, transactions, and general banking operations.
  • Provide information on loans, credit cards, and investment options.
  • Resolve customer complaints in a professional and timely manner.
  • Document interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with other departments to enhance customer service and address complex issues.
  • Stay up-to-date on banking regulations and product offerings to provide accurate information.

Requirements

Job Skills

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Estonian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Aviation industry. This position is ideal for individuals who are passionate about travel and aviation and have a commitment to delivering excellent customer service. In this role, you will assist customers with their inquiries related to flights, bookings, and aviation services, providing support in Estonian.


Key Responsibilities

  • Manage customer inquiries regarding flight schedules, reservations, and cancellations via phone, email, and chat in Estonian.
  • Provide information on travel requirements, baggage policies, and service options.
  • Assist customers with their bookings, modifications, and special requests in a timely manner.
  • Address and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with various internal teams to provide customers with accurate and timely information.
  • Stay informed about aviation trends and company services to assist customers effectively.

Requirements

Job Skills

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Estonian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a new opportunity for Estonian Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who are passionate about automobiles and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their automotive inquiries and ensure they receive the highest level of service in Estonian.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Estonian.
  • Provide information on vehicle features, specifications, and pricing, as well as assist customers with their purchasing decisions.
  • Assist customers with scheduling service appointments and addressing any service-related inquiries.
  • Resolve customer complaints and issues in a timely and effective manner, ensuring satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with service departments to provide customers with accurate and up-to-date information.
  • Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Serbian Speaking Customer Service Representatives in the telecommunications industry. This is a fantastic opportunity for individuals who are passionate about customer service and possess a strong understanding of telecommunications products and services. In this role, you will provide vital support to customers, answering inquiries and resolving issues while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, plans, and technical support through phone, email, and chat in Serbian.
  • Provide clear information regarding service activations, billing inquiries, and troubleshooting steps.
  • Assist with account management tasks, including the setup of new services and changes to existing plans.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with technical support teams to facilitate service resolutions and improvements.
  • Continuously update yourself on product knowledge and industry trends to enhance customer assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Serbian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This is an excellent opportunity for individuals who are passionate about travel and customer service. In this role, you will assist customers with their inquiries regarding travel accommodations, bookings, and tourism services, all while delivering exemplary service in Serbian.


Key Responsibilities

  • Manage customer inquiries related to hotel bookings, travel itineraries, and local attractions via phone, email, and chat in Serbian.
  • Provide information on available services, promotions, and travel policies to enhance the customer experience.
  • Assist customers with booking modifications, cancellations, and special requests with a friendly demeanor.
  • Address and resolve customer complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions accurately in our CRM system for effective follow-up and record-keeping.
  • Collaborate with partners in the hospitality and travel sectors to ensure a seamless customer journey.
  • Stay informed about industry trends and company offerings to provide customers with accurate and up-to-date information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you are passionate about energy services and dedicated to providing outstanding customer support, this role is an excellent fit. You will assist customers in navigating their inquiries and understanding complex oil and gas services while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to energy services, pricing, and technical support via phone, email, and live chat in Norwegian.
  • Provide timely and accurate information about products, services, and industry regulations.
  • Assist customers with account management, service changes, and billing inquiries.
  • Resolve customer complaints efficiently, ensuring high satisfaction levels.
  • Document customer interactions in the CRM system, maintaining accurate records for future reference.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about industry developments and service offerings to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For An Online Travel Ageny

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a rewarding opportunity for Dutch Speaking Customer Service Representatives at an Online Travel Agency. This role is perfect for individuals who are passionate about travel and eager to help customers create unforgettable experiences. As a customer service representative, you will assist clients with their travel inquiries and bookings, ensuring they receive top-notch service in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding travel bookings, itineraries, and destination information via phone, email, and chat in Dutch.
  • Provide expert advice on travel options, accommodations, and promotional offers.
  • Assist customers with their bookings, changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Document all interactions accurately and maintain records in the CRM system.
  • Collaborate with travel partners to ensure seamless travel experiences for customers.
  • Stay informed about travel regulations, industry trends, and company offerings to provide relevant assistance.

Requirements

Job Skills

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