customer experience

Lithuanian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to supporting learners and educators in their journey. As a customer service representative, you will assist students, parents, and educators by providing valuable information and resolving inquiries in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Lithuanian.
  • Guide users through the registration process and address any technical issues they may encounter.
  • Provide detailed information about course offerings, schedules, and enrollment procedures.
  • Resolve customer concerns and complaints promptly to ensure a positive experience.
  • Document customer interactions accurately and maintain updated records in the CRM system.
  • Collaborate with internal teams to improve the customer experience based on feedback and insights.
  • Stay informed about the latest trends in education and e-learning technologies to better assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Lithuanian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Lithuanian Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for customer service and a strong interest in construction solutions. As a vital member of our team, you will assist customers with their inquiries and provide information about our services, ensuring an excellent customer experience in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to construction services, project details, and pricing via phone, email, and chat in Lithuanian.
  • Provide detailed information about product specifications, service timelines, and operational procedures.
  • Assist customers with project quotes, service confirmations, and any changes or updates required.
  • Resolve any issues or complaints effectively, maintaining a high level of customer satisfaction.
  • Maintain accurate documentation of customer interactions and manage inquiries within the CRM system.
  • Collaborate with internal teams to facilitate effective project delivery and customer service enhancements.
  • Stay informed about industry trends, construction practices, and company offerings to better assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Lithuanian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Lithuanian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and dedicated to providing exceptional customer support. You will play a vital role in assisting travelers and aviation partners by addressing inquiries and ensuring a smooth customer experience in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to aviation services, flight information, and ticket bookings via phone, email, and live chat in Lithuanian.
  • Provide assistance with travel itineraries, cancellations, and refunds while ensuring compliance with company policies.
  • Educate customers on aviation products and service features, enhancing their travel experience.
  • Resolve issues and complaints promptly and professionally to ensure customer satisfaction.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with operational teams to facilitate timely responses to customer queries.
  • Stay updated on industry standards, regulations, and trends to provide relevant information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Estonian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information on product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Estonian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are passionate about providing outstanding customer experiences and have a strong understanding of retail products and services. As a representative, you will engage with customers in Estonian, assisting them with their inquiries and ensuring they have a positive shopping experience.


Key Responsibilities

  • Handle customer inquiries related to retail products, orders, and services through phone, email, and live chat in Estonian.
  • Provide information about product availability, pricing, promotions, and store policies.
  • Assist customers with account management, including order processing, returns, and exchanges.
  • Resolve customer complaints and issues promptly and efficiently, ensuring satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with other departments to improve customer service and resolve any operational challenges.
  • Stay informed about product knowledge and industry trends to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Estonian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for Estonian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and committed to delivering top-notch customer service. In this position, you will assist customers in understanding renewable energy solutions and provide exceptional support in Estonian.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Estonian.
  • Educate customers on energy-efficient practices and the benefits of renewable energy options.
  • Assist customers with account management, service inquiries, and troubleshooting various issues.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulations.
  • Collaborate with technical teams to resolve issues and improve the customer experience.
  • Stay informed on industry developments and company offerings to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Estonian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Estonian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals who are passionate about the entertainment sector and are dedicated to providing exceptional customer experiences. As a representative, you will assist customers in navigating various media services while ensuring effective communication in Estonian.


Key Responsibilities

  • Manage customer inquiries related to media services, subscriptions, and entertainment content via phone, email, and chat in Estonian.
  • Provide support for account management, including billing inquiries, content access, and technical issues.
  • Educate customers about new features, content updates, and promotions.
  • Assist in troubleshooting service-related issues and coordinate with technical support as necessary.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Stay updated on media trends and company offerings to provide informed assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup

Estonian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for Estonian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and customer service, and who thrive in a dynamic environment. You will assist customers with their financial inquiries, ensuring they receive outstanding service in Estonian.


Key Responsibilities

  • Manage customer inquiries related to financial products and services, including account management and transactions via phone, email, and chat in Estonian.
  • Provide accurate information on banking services, financial regulations, and product features.
  • Assist customers with account issues, including opening new accounts, troubleshooting, and resolving disputes.
  • Document all interactions meticulously in the CRM system, maintaining compliance with financial regulations.
  • Collaborate with internal teams to address customer needs and enhance service delivery.
  • Stay informed about financial trends and company offerings to provide relevant assistance to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Czech Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Czech Speaking Customer Service Representatives in the retail industry. This position is perfect for dynamic individuals who are passionate about providing top-notch customer service and enhancing the shopping experience for customers. As a representative, you will interact with clients in Czech, assisting them with their inquiries, orders, and overall shopping needs.


Key Responsibilities

  • Manage customer inquiries related to products, orders, and returns through phone, email, and chat in Czech.
  • Provide detailed information on merchandise, promotions, and store policies.
  • Assist customers with order processing and resolving any issues related to their purchases.
  • Document interactions accurately in the CRM system and ensure follow-up as needed.
  • Collaborate with store teams to ensure a seamless customer experience.
  • Stay informed about product knowledge and updates to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Serbian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their features. As a customer service representative, you will assist clients in Serbian, ensuring they receive the support they need to fully engage with their social media experiences.


Key Responsibilities

  • Provide exceptional customer support by addressing inquiries related to account management, features, and troubleshooting of social media services via phone, email, and chat in Serbian.
  • Assist users with onboarding processes, privacy settings, and content moderation issues.
  • Resolve customer complaints and concerns in a timely and efficient manner.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to address user issues and enhance the customer experience.
  • Stay informed about the latest trends in social media and company offerings to provide informed assistance.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to customer experience

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact