CRM

Norwegian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to provide an exceptional opportunity for Norwegian Speaking Customer Service Representatives in the Manufacturing industry. This position is perfect for individuals who possess a passion for customer service and have a strong interest in manufacturing processes. In this role, you will assist customers with inquiries, ensuring they receive prompt and effective support in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products and services via phone, email, and chat in Norwegian.
  • Provide detailed information regarding product specifications, availability, and order processes.
  • Assist customers with order placement, modifications, and troubleshooting issues as they arise.
  • Resolve customer complaints and ensure their needs are met efficiently and courteously.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with production and logistics teams to ensure timely and accurate order fulfillment.
  • Stay informed about industry trends and updates on manufacturing processes to support customers effectively.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in helping clients navigate their insurance options. As a customer service representative, you will assist customers with their inquiries in Norwegian, providing them with the information they need to make informed decisions.


Key Responsibilities

  • Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Norwegian.
  • Provide detailed explanations of insurance products, coverage options, and terms and conditions.
  • Assist customers with the claims process, including documentation and follow-up.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Accurately document all customer interactions in the CRM system to ensure proper follow-up and record-keeping.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay informed about industry trends and updates to provide accurate information to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who excel in providing outstanding customer support. You will assist students and clients in navigating educational platforms and resources, ensuring they have a positive experience in Norwegian.


Key Responsibilities

  • Handle customer inquiries related to educational programs, e-learning tools, and course registrations via phone, email, and chat in Norwegian.
  • Provide guidance on course offerings, learning resources, and platform functionalities.
  • Assist customers with account management, including registration issues, course changes, and troubleshooting.
  • Resolve customer complaints effectively and ensure a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with course instructors and technical teams to enhance the customer experience.
  • Stay updated on new courses, educational tools, and industry trends to offer the best support to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing excellent customer support. As a customer service representative, you will communicate with clients in Lithuanian, assisting them with their telecommunications inquiries and ensuring they have a positive experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist customers with account setup, billing inquiries, and service changes.
  • Provide accurate and timely information regarding product features, offers, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed about new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Lithuanian Speaking Customer Service Representatives in the Social Media industry. This is an exciting opportunity for individuals who are passionate about digital communication and social media platforms. In this role, you will support users by addressing their inquiries and providing solutions in Lithuanian, ensuring a positive experience across our social media channels.


Key Responsibilities

  • Manage customer inquiries regarding social media platform features, policies, and troubleshooting via phone, email, and chat in Lithuanian.
  • Assist users with account settings, privacy concerns, and content management.
  • Provide timely updates on platform changes, trends, and new features.
  • Resolve user complaints and issues with a focus on delivering exceptional customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with cross-functional teams to improve user experience and address issues.
  • Stay informed about the latest social media developments and best practices to provide relevant guidance.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a job opening for Lithuanian Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about customer service and have a passion for the retail environment. As a representative, you will play a key role in delivering exceptional service to customers, helping them with inquiries regarding products, orders, and store policies, all while utilizing your fluency in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to retail products, services, and policies via phone, email, and live chat in Lithuanian.
  • Assist customers with order placements, adjustments, and returns.
  • Provide detailed product information and recommendations based on customer needs.
  • Resolve customer complaints and issues in a timely manner, ensuring satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to enhance the customer service experience.
  • Staying updated on retail trends and promotions to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and dedicated to providing exceptional customer service. As a representative, you will assist customers in understanding renewable energy solutions and contribute to a greener future while communicating effectively in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in Lithuanian.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting needs.
  • Document all customer interactions accurately in our CRM system, ensuring regulatory compliance.
  • Collaborate with technical teams to provide timely resolutions and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to delivering excellent customer service, this role is tailored for you. As a customer service representative, you will assist clients with their inquiries and provide them with crucial information about properties and services in their native language.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property tours, and services via phone, email, and live chat in Lithuanian.
  • Provide detailed information on property features, availability, and pricing.
  • Assist clients with appointment scheduling for viewings and follow-ups.
  • Resolve customer issues or complaints effectively, ensuring a positive experience.
  • Accurately document all customer interactions and maintain up-to-date records in the CRM system.
  • Work closely with real estate agents and other teams to facilitate smooth transactions.
  • Stay informed about market trends and company offerings to offer knowledgeable assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer service. You will be responsible for assisting customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring clarity and support in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, prescription information, and service offerings via phone, email, and chat in Lithuanian.
  • Provide accurate information on product availability, side effects, and usage instructions.
  • Assist customers with prescription refills, account management, and any concerns they may have.
  • Resolve complaints and issues swiftly to ensure customer satisfaction.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with healthcare professionals and internal teams to improve service delivery and response times.
  • Stay informed about industry regulations and product updates to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives in the Media & Entertainment industry. This role is a fantastic opportunity for individuals who are enthusiastic about media and entertainment and excel in providing customer support. As a representative, you will engage with customers in Lithuanian, addressing their inquiries and ensuring they enjoy a seamless experience with our entertainment services.


Key Responsibilities

  • Handle customer inquiries regarding media and entertainment products, services, and subscriptions via phone, email, and chat in Lithuanian.
  • Assist customers with account management, content access, and troubleshooting issues.
  • Provide information on new releases, promotions, and service updates.
  • Resolve concerns and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately and follow up as needed.
  • Collaborate with marketing and content teams to enhance customer engagement.
  • Stay updated on industry trends and product offerings to effectively assist customers.

Requirements

Job Skills

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