communication

Portuguese Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
  • Provide support for account issues, course registrations, and technical questions.
  • Educate users on product features and how to effectively use the platform.
  • Resolve issues and technical difficulties promptly, ensuring user satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to enhance service delivery and user experience.
  • Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Job Skills

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Polish Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Transportation industry, particularly within rail and shipping services. If you are looking for a dynamic role that combines customer service excellence with a passion for transportation, this opportunity is for you. You will be responsible for providing top-notch assistance to customers in Polish, helping them navigate their transportation inquiries and requirements.


Key Responsibilities

  • Handle customer inquiries related to transportation services, booking processes, and shipping information via phone, email, and live chat in Polish.
  • Provide detailed information on service options, pricing, and schedules.
  • Assist customers with reservations, changes, and cancellations promptly.
  • Resolve customer complaints and issues to ensure satisfaction and loyalty.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with operational and logistics teams to deliver timely information to customers.
  • Stay updated on transportation policies, industry trends, and service changes.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
  • Educate customers on the benefits of renewable energy solutions and assist with service applications.
  • Help troubleshoot issues and provide solutions in a timely manner.
  • Document customer interactions accurately and maintain comprehensive records.
  • Collaborate with internal teams to address customer needs and improve service offerings.
  • Stay updated on industry trends and developments to offer informed assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is an excellent opportunity for individuals who have a passion for logistics and a desire to provide outstanding support to customers navigating their supply chain needs. You will be instrumental in assisting Polish-speaking clients with their inquiries while ensuring a seamless customer experience.


Key Responsibilities

  • Handle customer inquiries related to logistics services, shipping details, and supply chain processes via phone, email, and chat in Polish.
  • Provide accurate information about shipping rates, delivery timelines, and customs regulations.
  • Assist customers with troubleshooting logistical issues and coordinate effective solutions.
  • Maintain detailed records of customer interactions in our CRM system.
  • Work alongside internal teams to ensure timely and effective communication and service delivery.
  • Stay updated on industry developments and best practices to best assist our clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is ideal for individuals passionate about contributing to public service and providing assistance to citizens in their inquiries. As a representative, you will use your fluency in Polish to ensure clear communication and exceptional support to the community.


Key Responsibilities

  • Manage inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Polish.
  • Provide accurate and timely information to assist citizens with their needs.
  • Help resolve issues related to public services and ensure proper follow-up as needed.
  • Document all interactions comprehensively and maintain records in the CRM system.
  • Collaborate with various government departments to facilitate effective service delivery.
  • Stay informed about changes in government policies and services to provide current information.

Requirements

Job Skills

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Polish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.


Key Responsibilities

  • Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.
  • Provide information regarding service options, pricing, and regulatory compliance.
  • Assist customers with account management and troubleshoot service-related issues.
  • Document all customer interactions accurately in the system for future reference.
  • Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.
  • Stay updated on product features and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about construction and dedicated to providing excellent customer support. You will assist clients and contractors in navigating their inquiries related to construction projects and services, ensuring effective communication in Polish.


Key Responsibilities

  • Respond to customer inquiries regarding construction services, project timelines, and compliance issues via phone, email, and chat in Polish.
  • Provide guidance on service procedures, pricing, and project updates.
  • Assist clients in troubleshooting service-related issues and coordinating solutions.
  • Document customer interactions thoroughly and follow up to ensure timely resolutions.
  • Collaborate with project managers and construction teams to enhance customer support and service delivery.
  • Stay informed on industry standards, regulations, and company offerings to provide accurate information.

Requirements

Job Skills

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Polish Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the banking industry. In this key role, you will provide essential support to customers seeking assistance with their banking needs. Your fluency in Polish will help you connect with clients, ensuring they receive clear communication and exceptional service throughout their banking experience.


Key Responsibilities

  • Manage customer inquiries related to banking services, transactions, accounts, and financial products via phone, email, and live chat in Polish.
  • Provide information regarding account status, balances, and transaction histories.
  • Assist customers with account setup, maintenance, and troubleshooting issues.
  • Resolve customer complaints and inquiries effectively, aiming to enhance customer satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with banking professionals to ensure a seamless customer experience.
  • Stay updated on banking regulations, products, and services to provide knowledgeable support.

Requirements

Job Skills

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Polish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. This role is perfect for those who are passionate about cars and providing excellent customer support. You will assist customers in navigating their automotive inquiries, ensuring they receive top-tier service and information in Hungarian.


Key Responsibilities

  • Manage incoming customer inquiries regarding automotive services, products, warranties, and repair solutions via phone, email, and chat in Hungarian.
  • Provide accurate information about vehicle specifications, services available, and customer policies.
  • Assist customers with scheduling service appointments and managing insurance claims.
  • Resolve customer concerns and complaints efficiently, demonstrating empathy and a commitment to client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Work closely with the automotive service team to ensure timely and effective resolution of service-related issues.
  • Stay updated on automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Nordic Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.


Key Responsibilities

  • Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
  • Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
  • Assist in troubleshooting issues related to public services and offer necessary follow-up support.
  • Document all customer interactions accurately to maintain proper records.
  • Work collaboratively with various government departments to resolve inquiries efficiently.
  • Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

Job Skills

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