Junior Data Analyst (Product Focus)

Location: London, New York City (Office)

Compensation: $175K - $225K + Tokens/Equity

We are seeking a motivated Junior Data Analyst who is eager to learn, grow, and make a significant impact in a fast-paced environment at the intersection of consumer technology and next-generation finance. In this role, you will play a crucial part in supporting data initiatives across our product, helping various teams make informed decisions through clear analysis, reporting, and insight generation.

You will work closely with senior data staff while gradually taking on more ownership as you develop your skills in a supportive, high-autonomy environment.

As a Junior Data Analyst, you will support critical data initiatives, translating raw data into actionable insights that directly influence product strategy and user experience. You will be instrumental in tracking key performance indicators (KPIs) and uncovering opportunities for growth and optimization.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives at a leading tech company in Greece. If you are passionate about technology and love providing exceptional customer support, this position is for you! As a customer service representative, you will engage with clients in Spanish, assisting them with their technology-related inquiries and ensuring a top-notch experience.

Key Responsibilities

• Respond to customer inquiries regarding tech products and services via phone, email, and chat in Spanish.
• Assist customers with troubleshooting technical issues and guide them through various solutions.
• Provide detailed information about product features, updates, and best practices.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical and sales teams to enhance customer satisfaction and resolve complex issues.
• Stay updated on the latest technology trends and company offerings to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is a fantastic opportunity for individuals interested in technology and cybersecurity who are dedicated to delivering exceptional customer support. You will interact with clients in Spanish, assisting them with a range of inquiries related to cybersecurity products and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity solutions, including installation, troubleshooting, and product features via phone, email, and chat in Spanish.
• Provide customers with detailed information about cybersecurity threats, prevention measures, and best practices.
• Assist clients with account management, service requests, and technical support needs.
• Resolve customer complaints and technical issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with the technical support team to provide comprehensive solutions to customers.
• Stay informed about the latest trends in cybersecurity and the company's product offerings to provide relevant guidance.

Requirements

Mercier Consultancy MD is seeking talented Slovak Speaking professionals to join our team in Sofia, Bulgaria, with a fully paid relocation package! This is a fantastic opportunity for individuals eager to embark on a new career journey while experiencing the vibrant culture of Bulgaria. In this role, you will engage with clients and provide exceptional service and support in Slovak, contributing to our ongoing success.

Key Responsibilities

• Provide outstanding support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Assist with inquiries, resolve issues, and provide guidance on our products and services.
• Document customer interactions comprehensively in our CRM system for effective follow-up and feedback reporting.
• Work closely with teams across the organization to ensure a smooth customer experience.
• Contribute to the development of best practices in customer service and support.
• Stay informed about industry trends and our product offerings to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.

Key Responsibilities

• Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
• Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
• Provide clear information on cybersecurity best practices and company policies.
• Document customer interactions and troubleshooting steps accurately in the CRM system.
• Collaborate with technical support teams to address customer concerns efficiently.
• Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for German Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is an exciting opportunity for individuals who are passionate about technology and cybersecurity, and who enjoy helping customers safeguard their online presence. In this role, you will provide support to clients in German, addressing their concerns and inquiries effectively.

Key Responsibilities

• Manage customer inquiries related to cybersecurity products and services via phone, email, and live chat in German.
• Assist customers in troubleshooting technical issues and provide guidance on best practices for online security.
• Educate customers on product features, benefits, and usage to ensure optimal protection.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Document customer interactions accurately in the CRM system for record-keeping and analytics.
• Collaborate with the technical support team to address more complex issues and improve service delivery.
• Stay informed about cybersecurity trends, threats, and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for French Speaking Customer Service Representatives for a leading Cybersecurity Company in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity and are committed to providing exceptional customer support. In this role, you will engage with clients in French, assisting them with inquiries related to cybersecurity solutions and services.

Key Responsibilities

• Handle customer inquiries related to cybersecurity products and services via phone, email, and chat in French.
• Provide detailed information regarding product features, installation processes, and security protocols.
• Assist customers with technical issues, troubleshooting, and account management.
• Resolve customer complaints effectively, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with the technical support team to address complex issues and provide timely solutions.
• Stay informed about cybersecurity trends, products, and best practices to better assist customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Solution Integrator.

Responsibilities:

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities