Mercier Consultancy MD is delighted to offer an exciting opportunity for German Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are technology enthusiasts and enjoy providing exceptional customer service. As part of our team, you will assist customers with their inquiries regarding the latest electronics while communicating in German.

Key Responsibilities

• Manage customer inquiries related to consumer electronics products, services, and support via phone, email, and chat in German.
• Provide detailed information about product features, specifications, and troubleshooting steps.
• Assist customers with order processing, returns, and warranty claims effectively.
• Resolve customer issues and complaints in a timely manner to ensure a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to offer precise solutions and enhance customer satisfaction.
• Stay updated on product launches and advancements in consumer electronics to provide relevant advice.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish.
• Educate customers on account features, benefits, and financial solutions tailored to their needs.
• Assist customers with transaction inquiries, account setups, and troubleshooting issues.
• Resolve customer complaints and provide effective solutions in a timely manner.
• Document all customer interactions accurately in the CRM system for thorough records.
• Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence.
• Stay informed about financial products, market trends, and company offerings to provide relevant information to customers.

Requirements

Start your exciting career journey with Mercier Consultancy MD as a Junior Recruiter. We are looking for motivated Finnish speakers who are eager to begin their path in recruitment, and guess what? No prior experience is necessary! With our fully paid relocation package, you can enjoy the thrill of working in a new vibrant environment while building your professional skills.

Key Responsibilities:

• Assist in the recruitment process by sourcing and screening candidates to identify the best talent.
• Conduct initial interviews to evaluate candidates' qualifications and alignment with our clients' needs.
• Collaborate with senior recruiters and hiring managers to gain insight into specific job requirements and hiring strategies.
• Learn how to utilize recruitment tools and technologies while implementing effective recruitment strategies.
• Ensure a seamless and positive candidate experience by supporting them throughout the recruitment process.
• Engage in team discussions to contribute creative ideas and approaches to enhance our recruitment efforts.
• Take advantage of training opportunities to further develop your recruitment skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Italian-speaking professionals looking to advance their careers in Greece. If you are seeking a dynamic work environment with the added benefit of a fully paid relocation package, this is the perfect opportunity for you! Join our team and experience the vibrant culture of Greece while utilizing your language skills in a professional setting.

Key Responsibilities

• Provide exceptional support and customer service in Italian across various departments.
• Communicate effectively with clients or customers to address inquiries, resolve issues, and provide guidance.
• Document interactions meticulously to ensure quality assurance and feedback loops.
• Collaborate with team members to enhance processes and improve the overall customer experience.
• Stay informed about industry trends, products, and services to assist customers effectively.
• Participate in training and development opportunities to continuously improve skills.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is seeking a skilled Czech Customer Search Engine Consultant to join our vibrant team in Athens. This role is essential for driving our clients’ success through effective search engine optimization strategies. The ideal candidate will demonstrate a strong background in digital marketing, coupled with the ability to communicate proficiently in Czech. You will work closely with clients to enhance their online visibility and ensure they achieve their marketing goals.

Key Responsibilities

• Evaluate client websites to assess search engine performance and provide actionable recommendations for improvements.
• Build and implement tailored SEO strategies that align with each client’s business objectives.
• Perform thorough keyword research and analysis to identify opportunities for ranking enhancement.
• Engage with clients in Czech, understanding their needs and offering expert guidance on SEO practices.
• Monitor and report on clients’ website metrics, making necessary adjustments to strategies based on performance data.
• Remain informed about the latest developments in SEO and digital marketing, applying best practices to client projects.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job Overview

A Salesforce Core Developer specialized in Field Service Lightning (FSL) and Service Cloud is responsible for designing, developing, and optimizing scalable Salesforce solutions that enhance service operations and field workflows. The role involves customizing Service Cloud and FSL modules, building robust Apex- and Lightning-based features, and integrating Salesforce with external systems to ensure seamless end-to-end service delivery.

Job Responsibilities

Mercier Consultancy MD is seeking a dynamic Dutch Speaking Business Development Representative to join our team in Greece, with the added benefit of paid relocation! This role is ideal for individuals with a passion for sales and a drive to expand business opportunities in the vibrant Dutch-speaking market. As a representative, you will play a crucial role in generating leads and fostering relationships that drive company growth.

Key Responsibilities

• Identify and pursue new business opportunities through targeted outreach in Dutch-speaking markets.
• Engage potential clients via phone, email, and social media to present our services and generate interest.
• Qualify leads and understand client needs to provide tailored solutions that meet their requirements.
• Maintain an organized record of prospects and client interactions within our CRM system.
• Collaborate with the sales and marketing teams to enhance lead generation strategies and campaigns.
• Monitor industry trends and competitor activity to identify opportunities for business development.
• Achieve and exceed monthly sales targets while contributing to overall team success.

Requirements

Mercier Consultancy MD is seeking a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with the added benefit of paid relocation! This is a fantastic opportunity for individuals who are passionate about technology and customer engagement. In this role, you will work directly with clients, helping them navigate and implement our solutions to meet their unique business needs.

Key Responsibilities

• Conduct thorough client consultations to understand their specific requirements and business objectives.
• Design and deliver tailored solutions that effectively address client challenges and enhance their operational efficiency.
• Serve as a trusted advisor by providing expert insights and recommendations that align with industry best practices.
• Collaborate with internal teams to ensure seamless solution implementation and ongoing support for clients.
• Provide engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and new technologies to provide relevant advice and support.

Requirements