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Customer Support Engineer

posted by: spj_bot

InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. At InfyStrat, we believe in building long-lasting relationships with our clients, and your efforts will be vital in maintaining their trust and satisfaction.

Responsibilities

  • Respond to customer inquiries and support requests via phone, email, or chat.
  • Diagnose technical issues and provide effective solutions to customers.
  • Document and track support requests in the ticketing system.
  • Collaborate with development and engineering teams to resolve complex issues.
  • Provide training and support documentation to empower customers to use our products effectively.
  • Monitor customer satisfaction and seek feedback to improve service delivery.
  • Stay up-to-date with product updates and industry trends to offer informed support.

Requirements

Job Skills

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Senior Bid Writer

posted by: spj_bot

We are seeking an experienced and driven Senior Bid Writer with a proven track record in the nuclear industry to lead the development of high-quality, compelling bids and proposals. This role requires strong technical acumen, a strategic approach to bid structuring, and the ability to deliver under tight deadlines. Based in Romania, the successful candidate will work closely with cross-functional teams across engineering, commercial, and legal functions both locally and internationally.

Requirements

Key Responsibilities:

Job Skills

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Customer Success Manager (CSM) - Latin America - Remote

posted by: spj_bot

Azumo is looking for a Customer Success Manager (CSM)  to lead client relationships and ensure the successful delivery and adoption of our software solutions. The position is FULLY REMOTE, based in Latin America.

As a Customer Success Manager, you will play a critical role in building long term partnerships with our clients. You’ll work closely with cross-functional teams, Sales, Delivery  and Engineering to ensure customer satisfaction, engagement and retention.

The position demands a hands-on, client-focused individual who excels at building long-term relationships, driving customer engagement, and ensuring the successful adoption of technology solutions.

Responsibilities:

Job Skills

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Tier 1 Support Engineer - (Remote - Colombia)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Tier 1 Support Engineer in Colombia.

In this role, you will be responsible for monitoring systems, investigating issues, and providing technical support to resolve customer problems. As a Tier 1 Support Engineer, you will act as the first point of contact for customer inquiries, gathering technical information and escalating priority issues as needed. You will collaborate with internal teams, such as developers and technical support, to deliver reliable solutions and ensure smooth service continuity. This is an excellent opportunity for someone with strong troubleshooting skills and a customer-focused mindset to grow in a technical support environment.

Accountabilities:

Job Skills

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Data Analytics Engineer - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Data Analytics Engineer in United States.

As a Data Analytics Engineer, you will be pivotal in shaping the company’s data function. You will build and maintain data models, improve data collection and reporting processes, and work cross-functionally to ensure reliable, accurate, and up-to-date data is available for decision-making. Your role will involve writing SQL for ETL flows, collaborating with engineering teams to evolve the data stack, and advocating for a data-driven culture throughout the organization. The ideal candidate thrives in a fast-paced environment, enjoys digging into data, and is passionate about creating impactful, actionable insights.

Accountabilities:

Job Skills

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Copywriter: Technical Writer - (Remote - Philippines)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Copywriter: Technical Writer in Philippines.

As a Copywriter: Technical Writer, you will dive deep into complex topics, working across a wide range of industries. Your primary focus will be on writing clear, concise, and engaging content that simplifies technical and industry-specific information. This position requires a passion for research, as you will be tasked with reading and interpreting authoritative sources, translating them into user-friendly copy tailored to client needs. Whether writing blog posts, long-form content, or sales copy, you will ensure all written materials capture the client’s unique voice and style while adhering to industry best practices.

Accountabilities:

Job Skills

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Vice President, Public Sector & Enterprise Solutions - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Vice President, Public Sector & Enterprise Solutions in the United States.

This executive leadership role is focused on driving strategic initiatives to bridge Sales, Product, and Engineering teams, ensuring that customer needs in the Federal and Enterprise sectors are addressed with precision. As a key member of the leadership team, you will be responsible for managing customer-facing technical sales efforts, guiding product development based on market feedback, and mentoring a team of Federal and Enterprise Sales Engineers. Your work will be integral to expanding upmarket opportunities while optimizing internal processes and ensuring customer satisfaction.

Accountabilities:

Job Skills

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Production Systems Administrator

posted by: spj_bot

Join Alumil as a Production Systems Administrator and become an essential part of a team dedicated to optimizing our manufacturing processes and ensuring high-quality production systems.

About the Role

As a Production Systems Administrator at Alumil, you will oversee the management and maintenance of our production systems and software solutions, ensuring that all production tasks are executed smoothly and efficiently. Your technical insight and expertise will be critical in enhancing productivity and minimizing downtime within our manufacturing facilities.

Your contributions will help us maintain our commitment to quality and innovation while supporting the alignment of technology with our production goals.

Job Skills

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Dynamics 365 CE Support Functional Consultant

posted by: spj_bot

HSO is a leading Microsoft Partner with an established pedigree in Dynamics. Although we are relatively new to the ANZ region, we have quickly made our mark as a safe pair of hands for customers' D365 implementations.

Our rapid growth over the last 2 years means we are now looking for a Dynamics 365 CE Support Functional Consultant to join our growing team.

This role can be based in Australia or New Zealand (Sydney / Melbourne / Brisbane / Auckland / Christchurch).

Position Overview

The Dynamics 365 CE Support Functional Consultant is responsible for providing advanced functional support and expertise on Microsoft Dynamics 365 Customer Engagement (CE) applications. This role involves troubleshooting and resolving issues, configuring and customizing the platform, and ensuring that clients maximise the value of their Dynamics 365 CE investments.

Job Skills

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