Danish Technical Support - Athens
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Technical Support Specialist in Athens, Greece. If you have a passion for technology and enjoy helping customers solve their technical challenges, this position is perfect for you. As a key member of our support team, you will assist Danish-speaking clients and ensure they receive outstanding support for their automotive products and services.
Key Responsibilities
- Provide technical support to Danish-speaking customers through various communication channels, including phone, email, and chat.
- Analyze and troubleshoot technical issues related to automotive products, offering timely solutions.
- Educate customers on product specifications, features, and technical functionalities.
- Maintain accurate records of customer interactions and issue resolutions within the support system.
- Collaborate with internal teams to escalate and address more complex issues effectively.
- Stay updated on the latest automotive technologies and industry trends to provide high-quality support.
Requirements