About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Account Executive (AE) role in Zyte is considered a business critical position.  It’s this cohort of the sales organisation that drives new business acquisition and top-line revenue growth.  The Sales team are highly target oriented, tasked with achieving monthly and quarterly booking and invoice objectives, while also strategically driving growth in areas dictated by strategic business needs.

Are you...

Ready to take on a new challenge and sit at the helm of an exciting new opportunity?

Hungry to win?

Extremely well organized and self-motivated?

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives for a leading social media platform, with the added perk of working in Greece! This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experience. You will assist users in Polish, providing exceptional support and guidance tailored to their needs.

Key Responsibilities

• Respond to customer inquiries regarding the social media platform via phone, email, and chat in Polish.
• Provide assistance on account management, troubleshooting, and content-related issues.
• Manage user feedback and concerns, escalating complex issues as necessary.
• Educate users about platform features and best practices for optimal usage.
• Document customer interactions accurately in our CRM system for tracking and improvement.
• Collaborate with cross-functional teams to enhance user experience and address platform-related challenges.
• Stay informed about updates and changes to the platform to provide timely and accurate information.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading social media platform. This position is based in beautiful Greece, allowing you to experience a vibrant culture while providing top-notch customer support. As a member of our customer service team, you will assist users with inquiries, ensuring a positive experience on the platform while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries related to account issues, content policies, and platform features via phone, email, and chat in Danish.
• Provide assistance with troubleshooting, privacy concerns, and account management.
• Resolve user complaints efficiently and ensure satisfaction through effective communication.
• Document all interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with internal teams to understand product updates and resolve user issues effectively.
• Stay updated on social media trends and platform policies to provide informed support to users.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Social Media Platform in Athens. This position is perfect for individuals who are passionate about social media and eager to help users navigate their online experiences. As a member of our customer service team, you will assist users with inquiries and provide support in Italian.

Key Responsibilities

• Manage customer inquiries related to social media features, account issues, and platform policies via phone, email, and chat in Italian.
• Provide users with guidance on how to use the platform effectively, including troubleshooting technical issues.
• Assist with account setup, modifications, and privacy settings.
• Resolve user complaints and provide solutions to enhance customer experience.
• Document all customer interactions accurately in the CRM system to ensure continuity of service.
• Collaborate with internal teams to provide users with updated information about platform features and changes.
• Stay informed about social media trends and best practices to assist users effectively.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading social media platform, with the option to work in beautiful Greece. This position is perfect for individuals with a passion for social media and a commitment to providing excellent customer support. You will assist users in navigating the platform and addressing their inquiries, all while delivering top-tier service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to the social media platform through phone, email, and live chat in Dutch.
• Assist users with account management, content creation, and troubleshooting issues on the platform.
• Provide guidance on community guidelines, features, and best practices for a positive user experience.
• Manage and resolve customer complaints professionally and effectively.
• Document all interactions accurately in the CRM system for tracking purposes.
• Collaborate with teams to improve user satisfaction and enhance platform features based on customer feedback.
• Stay updated on social media trends and platform developments to provide relevant assistance.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

What you'll do: 

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a leading Social Media Platform based in Athens. This role is perfect for individuals who are passionate about social media and enjoy engaging with users to enhance their online experiences. As part of our dynamic team, you will assist users in navigating the platform and addressing any inquiries or concerns they may have.

Key Responsibilities

• Manage user inquiries related to the social media platform via phone, email, and chat in German.
• Provide assistance with account setup, security, and content management.
• Address user concerns and technical issues while ensuring a positive experience on the platform.
• Document all interactions and feedback in the CRM system for analysis and improvement.
• Collaborate with technical and product teams to resolve complex issues swiftly.
• Stay informed about platform updates, features, and social media trends to provide relevant guidance.
• Promote community guidelines and ensure user compliance in a friendly and professional manner.

Requirements

First Division Consulting Inc (FirstDiv) is seeking a part time (10 hours a week) Social Media Specialist to join our dynamic team. As a Social Media Specialist with our company, you are responsible for developing and executing social media strategies that help increase our company's visibility and promote our brand. FirstDiv is a Small Business Administration (SBA) certified Service-Disabled Veteran-Owned and Small Disadvantaged small business specializing in acquisition, training, logistics and information technology professional services to a variety of federal agencies. Our Social Media Specialist plays a vital role in our online engagement and communication efforts with our clients, partners, and stakeholders. We are seeking a talented and motivated individual ready to take our social media presence to the next level.

Responsibilities

 Manage social media presence.

• Manage day-to-day posting on platforms such as Instagram, Facebook, LinkedIn, and X. Monitor and respond to comments, messages and mentions on Instagram, Facebook, LinkedIn, and X.
• Routinely repost content from relevant accounts (US Military Services, EOD Warrior Foundation, NASA, DoD, DOW, DoS, etc...)
• Monitor Glassdoor and other employee review sites
• Maintain relevance of social media profiles/bios

Create and publish content on Instagram, Facebook, LinkedIn, and X

Mercier Consultancy MD is excited to announce an opening for a German Speaking Content Moderator for Social Media to join our team in beautiful Greece! In this role, you will be responsible for ensuring that user-generated content meets community standards on various social media platforms, helping to create a safe and engaging online environment for our German-speaking audience.

Key Responsibilities

• Moderate and review user-generated content in German to ensure compliance with community guidelines.
• Classify and assess content accurately based on established policies and procedures.
• Identify and report inappropriate content or policy violations to the relevant teams.
• Provide insights on trends and user interactions to improve moderation strategies.
• Collaborate with team members to enhance content moderation processes.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is actively seeking a talented Digital Trust and Safety Specialist fluent in Spanish to join our team in Greece. In this important role, you will be dedicated to creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing best practices to ensure user trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect potential violations of safety policies and community standards.
• Conduct in-depth investigations into reported incidents, analyzing evidence to recommend appropriate actions and solutions.
• Collaborate with various teams to develop and enhance policies that promote a safe online environment.
• Generate comprehensive reports detailing safety incidents and trends for management review to inform strategic decisions.
• Stay informed about the latest trends and developments in digital safety to ensure proactive and effective measures are in place.
• Engage with users to educate them on safety practices and foster awareness of potential online risks.

Requirements