Mercier Consultancy MD is thrilled to offer a unique opportunity for a Dutch Speaking Customer Care professional in our Tourism Section! This role allows you to work in beautiful Greece with fully paid relocation, providing exceptional support to clients in the tourism sector. If you are passionate about travel and love helping others, this position is perfect for you.

Key Responsibilities

• Provide outstanding customer care to Dutch-speaking clients in the tourism industry through various communication channels such as phone, email, and chat.
• Assist clients with inquiries regarding travel packages, bookings, and itinerary changes while delivering accurate information.
• Resolve customer issues effectively and professionally, ensuring a smooth and enjoyable travel experience.
• Document all customer interactions and feedback accurately in our CRM system to improve service quality.
• Collaborate with other departments to address customer needs and provide comprehensive travel solutions.
• Stay informed about the latest tourism trends, destinations, and company offerings to provide the best advice to clients.

Requirements

Mercier Consultancy MD is thrilled to present a unique opportunity for Dutch Speaking Customer Care Representatives with Walmart! This exciting position allows you to combine your passion for customer service with a renowned global retail brand while working in the beautiful setting of Greece, with paid relocation provided. If you're enthusiastic about retail and skilled in customer care, we want you to join our team!

Key Responsibilities

• Provide exemplary customer support in Dutch through various communication channels, including phone, email, and chat, specifically for Walmart services.
• Assist customers with inquiries regarding product availability, order issues, returns, and account management.
• Collaborate with internal teams to resolve customer questions and complaints effectively and enhance customer satisfaction.
• Document customer interactions accurately in our CRM system and follow up on outstanding issues.
• Gather and analyze customer feedback to identify trends and propose improvements to service delivery.
• Stay updated on Walmart's product offerings, promotions, and policies to provide customers with accurate information and assistance.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Care Representative for Expedia and enjoy a rewarding career opportunity while working in beautiful Greece, with fully paid relocation provided! In this exciting role, you'll assist customers in planning their travel experiences with Expedia, leveraging your language skills to deliver exceptional support and service.

Key Responsibilities

• Provide outstanding customer support in Dutch via phone, email, and chat for all inquiries related to Expedia services.
• Assist customers with booking accommodations, flights, and travel packages, ensuring a smooth reservation process.
• Handle inquiries regarding changes, cancellations, and travel itineraries with professionalism and expert knowledge.
• Collaborate with internal teams to resolve customer issues and enhance the overall travel experience.
• Document customer interactions accurately in our CRM system and follow up on outstanding questions or issues.
• Gather feedback from customers to identify trends and suggest improvements to our service offerings.
• Stay informed about Expedia's promotions, services, and policies in order to provide timely and accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce a remarkable opportunity for a Greek Customer Service Agent with a leading financial company situated in Athens. In this role, you will be at the forefront of customer support, assisting Greek-speaking clients with their inquiries and providing them with exceptional service related to financial products and services.

Responsibilities

• Assist Greek-speaking customers via phone, email, and chat, answering questions and providing information on various financial products.
• Resolve customer queries, issues, and complaints in a professional and efficient manner.
• Document all customer interactions accurately in our CRM system for quality assurance and follow-up.
• Collaborate with internal teams to escalate issues and ensure prompt resolutions as needed.
• Stay informed about financial services and industry trends to provide customers with up-to-date information.
• Contribute to a positive customer experience by providing thorough and thoughtful support.

Requirements

Mercier Consultancy MD is excited to present an incredible opportunity for a Dutch Support Agent to join our team for Booking.com, one of the world's leading online travel platforms. This role allows you to live and work in beautiful Greece, with paid relocation support included. As a Dutch Support Agent, you will be essential in providing outstanding service to Dutch-speaking customers, assisting them with their travel needs and ensuring they have a positive experience while using the platform.

Key Responsibilities

• Provide excellent customer service to Dutch-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to their bookings, travel information, and account issues.
• Address and resolve customer complaints efficiently to maintain high standards of satisfaction.
• Accurately document all customer interactions and inquiries in our CRM system for effective tracking.
• Collaborate with various teams to find solutions for complex inquiries and improve service delivery.
• Keep updated on promotional offers, travel regulations, and platform enhancements to provide accurate information.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Dutch Customer Support Representative for Booking.com, with a fully paid relocation package to Greece. This role is perfect for enthusiastic individuals who are eager to assist Dutch-speaking customers in the dynamic world of online hospitality and travel.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients utilizing Booking.com's platform, via phone, email, and chat.
• Address customer inquiries related to bookings, accommodations, and travel arrangements with accuracy and professionalism.
• Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
• Document customer interactions and feedback accurately in our CRM system to facilitate continuous improvement.
• Collaborate with various departments, including operations and technical support, to enhance customer service delivery.
• Stay informed about the travel industry and Booking.com’s offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Danish Speaking Customer Service Representative for Booking.com, based in Greece, with fully paid relocation. In this role, you will be the main point of contact for Danish-speaking customers, providing exceptional support and assistance to enhance their experience with our service.

Key Responsibilities

• Provide high-quality customer service support to Danish-speaking clients via phone, email, and chat.
• Assist with inquiries regarding bookings, cancellations, and changes to reservations.
• Resolve customer issues promptly and effectively while maintaining a positive attitude.
• Gather customer feedback and suggest improvements to enhance service quality.
• Collaborate with team members and share best practices to improve customer experience.
• Stay updated on Booking.com policies and procedures to provide accurate information to customers.

Requirements

Start Your Career in Greece

Are you a German speaker looking for an international career opportunity? Join our growing customer support team in Greece and work with some of the world’s leading brands while enjoying the Mediterranean lifestyle.

We are looking for motivated German-speaking Customer Support Agents who are passionate about helping people and delivering excellent service.

Your Responsibilities

• Provide high-quality customer support in German via phone, email, and chat
• Assist customers with product questions, account issues, and troubleshooting
• Ensure a positive and professional customer experience
• Document customer interactions accurately in the system
• Work closely with internal teams to resolve customer requests

Requirements

• Fluent German (C1–C2)
• Good English skills (B2+)
• Strong communication and problem-solving skills
• Customer-focused attitude
• Basic computer and typing skills
• Previous customer service experience is an advantage but not required

Benefits

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Agent to join our team in Athens, working for a prestigious international airline. This role is a fantastic opportunity for individuals who are passionate about travel and exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their flight inquiries, bookings, and any issues that may arise, ensuring they have a memorable travel experience.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with inquiries about flight bookings, cancellations, and travel changes.
• Address and resolve customer complaints and issues effectively to ensure satisfaction.
• Accurately document customer interactions in our CRM system.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay updated on airline policies, promotions, and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is excited to welcome a Croatian Speaking Travel Support Agent to our enthusiastic team! This position offers you the incredible opportunity to work in Greece with fully paid relocation. As a Travel Support Agent, you will assist Croatian-speaking clients with their travel needs and help them create unforgettable experiences.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels including phone, email, and chat.
• Assist clients with booking inquiries, modifications, and cancellations while ensuring accuracy and efficiency.
• Deliver personalized travel recommendations tailored to the individual preferences of clients.
• Effectively handle and resolve customer complaints to ensure a high level of satisfaction.
• Maintain detailed records of client interactions and support requests in our CRM system.
• Stay updated on travel trends and best practices to provide valuable insights to clients.

Requirements