Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is excited to offer an outstanding opportunity for a Swedish Speaking Agent for Booking.com, complete with fully paid relocation to the enchanting country of Greece. In this role, you will assist Swedish-speaking customers with their travel bookings, inquiries, and concerns, ensuring a seamless and enjoyable experience as they plan their travels.

Responsibilities

• Provide exceptional customer service to Swedish-speaking clients via phone, email, and chat, responding to inquiries and assisting with bookings.
• Help customers navigate the booking process, including modifications, cancellations, and general travel-related questions.
• Troubleshoot issues and provide effective solutions to enhance overall customer satisfaction.
• Document interactions in the CRM system for continuous improvement and quality assurance of service.
• Collaborate with other teams to resolve complex inquiries and enhance customer experiences.
• Stay updated on Booking.com's products, services, and policies to provide accurate advice to customers.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the role of Dutch Speaking Customer Care Representative at a leading Tech Company! This exciting opportunity includes fully paid relocation to Greece, where you can leverage your language skills and passion for technology to assist customers in a thriving environment. If you thrive in a fast-paced, innovative setting and love helping others, this role is for you!

Key Responsibilities

• Provide exceptional customer support in Dutch through various platforms including phone, email, and chat for tech-related inquiries.
• Assist customers with product information, troubleshooting, and service inquiries, ensuring they receive timely and accurate support.
• Collaborate with technical teams to resolve complex customer issues effectively and ensure a positive user experience.
• Document customer interactions accurately in our CRM system and track resolutions for frequent issues.
• Gather feedback from customers to identify service improvement opportunities and enhance our offerings.
• Stay updated on the latest company products, services, and technological developments to support customers efficiently.

Requirements

Tiger Analytics is a fast-growing AI and advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and Big Data. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. We are working to build one of the best analytics consulting company in the world. Our business value and leadership has been recognized by various market research firms including Forrester and Gartner.

We are looking for a Senior recruiter with experience handling end-to-end recruiting in data engineering and advanced analytics. Our recruiting team is considered one of the most important functions within the organization as recruiters are the key to successful organizational growth. You will have the opportunity to hire consultants for key cutting-edge jobs in data science, AI, machine learning and analytics. Growth opportunities include building a talent team and owning the recruiting activity for a line of business or entire vertical. This position offers the flexibility to work remotely.

Responsibilities

Mercier Consultancy MD is on the lookout for enthusiastic and skilled individuals to join our team as Portuguese Speaking Customer Support Representatives in Sofia. This is an exciting opportunity for those who are fluent in Portuguese and have a passion for delivering exceptional customer service. You will be the primary point of contact for our Portuguese-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring accurate and timely responses.
• Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
• Document all interactions with customers and maintain accurate records for future reference.
• Collaborate with internal teams to address customer concerns and improve overall service delivery.
• Stay updated with product knowledge and service changes to provide the best support possible.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Italian Speaking Customer Support Representatives in Sofia. If you are fluent in Italian and have a passion for helping customers, we want you on our team! In this role, you will provide vital support to our Italian-speaking clients, ensuring their questions and concerns are addressed promptly and effectively, all while contributing to a positive customer experience.

Key Responsibilities

• Provide excellent customer service to Italian-speaking clients through various communication channels including phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about product knowledge and any updates to best assist customers.

Requirements

Mercier Consultancy MD is hiring Hungarian Speaking Customer Support Representatives in Sofia! This exciting position is designed for individuals who are fluent in Hungarian and are passionate about providing excellent customer service. As a part of our dedicated team, you will assist our Hungarian-speaking clients, helping them navigate our products and services while ensuring a positive customer experience.

Key Responsibilities

• Deliver outstanding customer support to Hungarian-speaking clients through phone, email, and live chat.
• Address customer inquiries, providing clear and accurate information about products and services.
• Efficiently troubleshoot and resolve customer complaints, ensuring high levels of satisfaction.
• Document customer interactions and maintain comprehensive records for reference.
• Collaborate with teams across the organization to enhance service delivery and client experience.
• Stay informed about product updates and promotions to provide relevant information to customers.

Requirements