Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Gritter Francona is looking for a Vulnerability Assessment Team Lead to support a potential project with the Department of Homeland Security. The Lead will manage a comprehensive vulnerability management program for The Department of U.S. Customs and Border Protection (CBP). The Lead will direct a team of analysts responsible for conducting enterprise-wide vulnerability scanning, penetration testing, and specialized assessments (web, database, wireless). This is a critical leadership role that involves managing scan policies, analyzing results, and briefing CBP leadership on the most impactful vulnerabilities and remediation strategies.

Key Responsibilities:

• Lead the VA team in managing CBP's Enterprise Information System Vulnerability Management (ISVM) compliance validation.

• Oversee regularly scheduled and ad hoc vulnerability assessments, penetration tests, and specialized assessments for web applications, databases, and 802.11 Wireless networks.

• Brief CBP leadership on current and future vulnerabilities, security policies, and the results of penetration testing efforts.

• Manage and maintain a repository of VA application issues and report them to the Government VAT Team Lead.

• Direct the preparation of security testing Rules of Engagement (ROE) for government approval prior to conducting penetration testing.

Gritter Francona is looking for a Cyber Threat Hunt Lead to support a potential project with the Department of Homeland Security. The Threat Hunt Lead will build and guide a proactive threat hunting capability for the Department of U.S. Customs and Border Protection (CBP). The Threat Hunt Lead will direct a specialized team in proactively searching for malicious activity across CBP networks that evades traditional security solutions. This role requires an offensive mindset, deep knowledge of attacker TTPs, and expert-level skills with SIEM and endpoint management tools. The Threat Hunt Lead will be responsible for developing hunt hypotheses, executing hunt missions, and coordinating with the SOC to create new detections based on your findings.

Key Responsibilities:

• Lead the CTH team to proactively and iteratively conduct threat hunting efforts against CBP networks, systems, and high value assets to detect and isolate advanced threats.

• Utilize threat models and Cyber Threat Intelligence to formulate hypotheses about attacker activity on CBP networks and systems to investigate during formal hunt missions.

• Propose corrective actions and inform necessary parties of security issues, reportable offenses, or cybersecurity best practices.

• Work with the CBP SOC to create new security content, including signatures and detection alerts, resulting from hunt missions and Purple Team engagements.

Gritter Francona is looking for a Cyber Defense Forensics Lead to support a potential project with the Department of Homeland Security. The Forensics Lead will manage and direct the forensics and insider threat operations supporting U.S. Customs and Border Protection (CBP). The Lead will direct a team of expert analysts responsible for conducting digital forensic investigations, monitoring for data loss, and analyzing insider threat activities. The role requires deep technical expertise in forensic tools and methodologies, a solid understanding of incident response, and the ability to lead complex investigations from start to finish.

Key responsibilities include:

DSI Systems Inc., an authorized AT&T partner and leading provider of sales enablement solutions, is seeking a Senior Director, Systems Operations to lead the strategy, governance, and optimization of the enterprise platforms that power our sales, customer support, and field organizations. This executive-level role is responsible for the performance, scalability, security, and innovation of mission-critical systems, including contact center technologies, CRM and support platforms, and AI-driven enablement tools.

Reporting to the Senior Vice President of National Sales, the Senior Director will define and execute a long-term systems strategy aligned with business growth objectives. This leader will drive cross-functional collaboration, oversee enterprise integrations, strengthen vendor partnerships, and build a high-performing Systems Operations team to ensure technology capabilities continuously advance operational excellence and customer experience.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements