Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish Speaking Customer Service Representatives in the finance industry. If you are passionate about financial services and have a strong commitment to customer satisfaction, this role is tailored for you. You will engage with clients in Spanish, providing assistance and solutions related to financial products and services.

Key Responsibilities

• Respond to customer inquiries regarding financial products, services, and account management via phone, email, and chat in Spanish.
• Provide detailed explanations of financial products, including loans, investment services, and account features.
• Assist customers with account setup, transaction inquiries, and troubleshooting service issues.
• Resolve complaints and issues promptly while ensuring a high level of customer satisfaction.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to improve service processes and enhance the customer experience.
• Stay informed about industry trends, regulations, and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for German Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals with a passion for financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating financial products and services while providing support in German.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in German.
• Provide guidance on investment options, account settings, and financial regulations.
• Assist customers with transaction processes, account inquiries, and issue resolution.
• Resolve complaints and issues in a timely and professional manner to ensure a high level of customer satisfaction.
• Accurately document customer interactions and keep detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and improve customer experience.
• Stay informed about financial products and industry updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the finance industry. This role is essential for individuals who are detail-oriented and have a passion for providing excellent service in a dynamic financial environment. As a customer service representative, you will assist clients with their financial inquiries while ensuring accurate and timely responses in Dutch.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Dutch.
• Provide guidance on financial transactions, investment options, and regulatory compliance.
• Assist in resolving issues related to accounts, payments, and reports.
• Document all customer interactions accurately and maintain comprehensive records.
• Collaborate with financial advisors and other teams to enhance customer experience.
• Stay updated on financial regulations and market trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
• Provide detailed information on account options, loan products, and investment services.
• Assist customers with online banking, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

On behalf of our client we are recruiting a results-driven professional to join the on-site team in the role of Senior Project Manager to lead local and international team members to the successful completion of assigned scope as part of the Project Management Office reporting.

KEY ACCOUNTABILITIES 

The Senior Project manager will report directly to the Project Director and has as main accountabilities:

·        Develop and provide strategic direction over assigned scope and ensure execution in alignment with the overall project goals

·        Establish a framework and methodology for execution of and monitoring of scope in alignment the project governance in various contacting environments including governance of EPCs

·        Assign projects to personnel functioning as deputy project managers and project engineers

·        Accountable for the on time and on budget execution of assigned projects requiring collaboration with outside groups such as construction, engineering and project controls

·        Manage and oversee contract administration and contract monitoring functions for the provision of services from EPCs and other contractors

·        Supervise, direct and accountable for the direct output of each member of the project team

We are seeking a highly experienced and results-driven Business Development Director to lead and expand our presence in Romania’s nuclear energy sector. The role focuses on identifying new business opportunities, managing key partnerships, and driving growth in nuclear energy projects, including new build, decommissioning, and fuel cycle services.

Key Responsibilities

✅ Strategic Growth & Market Expansion:

• Develop and execute a business development strategy aligned with Romania’s nuclear energy goals.
• Identify and pursue new opportunities in nuclear power generation, small modular reactors (SMRs), and related technologies.
• Stay updated on regulatory and government policies impacting the Romanian nuclear sector.

✅ Partnerships & Stakeholder Engagement:

• Build and maintain relationships with government agencies, nuclear regulatory bodies (CNCAN), and energy companies (e.g., Nuclearelectrica).
• Work closely with technology providers, EPC contractors, and international partners to explore collaborations.
• Represent the company at industry conferences, government meetings, and networking events.

✅ Project & Contract Management:

​​Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary
As a Commercial Analytics Associate, you will work closely with the Head of Commercial Analytics and collaborate with the broader Commercial team to drive key strategic initiatives.

You will have the chance to develop and implement analytical models that influence major business decisions and projects. This role offers a hands-on experience in the fast-paced world of international shipping and maritime investments, allowing you to contribute directly to Union Maritime's continued growth and success.

Key Responsibilities

As a Commercial Analytics Associate, you will play a critical role in supporting and enhancing the Commercial team's strategic efforts by: 

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior Cybersecurity Risk Analyst to perform the development of cybersecurity risk assessment methodology and frameworks.

Responsibilities:

Mercier Consultancy MD is delighted to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about customer service and have an understanding of financial products and services. As a part of our customer service team, you will provide vital assistance to clients while ensuring they receive top-notch service in French.

Key Responsibilities

• Respond to customer inquiries regarding banking services, financial products, and account management via phone, email, and live chat in French.
• Assist customers with account openings, transactions, and troubleshooting any issues they encounter.
• Provide detailed information on loan options, credit accounts, and investment products.
• Work efficiently to resolve customer complaints and enhance their overall experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with financial advisors and other departments to ensure seamless service delivery.
• Stay informed on industry trends, compliance regulations, and company offerings to best assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for finance and a commitment to providing outstanding customer service. In this position, you will assist clients in navigating financial products and services while effectively communicating in Polish, ensuring a seamless and positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding financial services, products, and account management via phone, email, and chat in Polish.
• Provide clear and accurate information on banking products, investment options, and loan services.
• Assist customers with account issues, transactions, and general financial advice.
• Resolve customer complaints and concerns promptly to maintain high satisfaction levels.
• Document all customer interactions accurately within our CRM platform.
• Collaborate with other departments to ensure comprehensive support for customers.
• Stay updated on financial regulations and products to provide informed assistance.

Requirements