Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who thrive on providing excellent service and possess a keen understanding of financial products and services. As a representative, you will assist clients with their financial inquiries and provide insightful guidance while ensuring a positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding financial services, products, and accounts via phone, email, and live chat in German.
• Provide accurate information on account management, loan options, and investment services.
• Assist clients in understanding their financial statements, transactions, and fees.
• Resolve client issues and complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records in the CRM system.
• Work closely with finance teams to ensure customers receive timely and relevant information.
• Stay informed about financial regulations and products to better assist customers.

Requirements

About HSO

HSO Success and Ambition

HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success.

We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government.

HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing.

People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun.

The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Our client operates a sophisticated global IP investment and advisory ecosystem. With over 15 years of experience in IP strategy consulting, they have expanded into IP commercialization and investment, partnering with top-tier universities and corporations worldwide.

The group has a strong presence in multiple regions (including the UK, Europe, Asia-Pacific, and the Middle East), and manages both advisory services and investment funds, focusing on transforming early-stage research into high-value intellectual property assets that are licensed, commercialized, and sold globally.

Role Summary

We are seeking a Director of Intellectual Property (IP) to lead the commercialization, licensing, and monetization of intellectual property across diverse sectors. This senior leadership role requires deep expertise in IP strategy, university tech transfer, and corporate licensing, with the ability to navigate the entire IP lifecycle from creation to monetization.

The position is location-flexible (remote/hybrid/global) and is ideal for someone passionate about shaping the future of IP investment, commercialization, and innovation strategy.

ADAPTIT S.A. is a highly specialized Group of Companies operating in the ICT sector. We offer high-quality services, innovative solutions and premium support to Telecommunication Providers, Financial Institutions, Transport Corporations, Utilities, Retail Companies, and all kinds of Enterprises wishing to re-engineer their operations to achieve higher growth, mitigate risk, increase security, and ultimately maximize revenues. As a system integrator, ADAPTIT S.A. combines the latest technology trends to offer its clients innovative tailor-made solutions and delivers high-quality turnkey projects, thus ensuring the highest possible performance of their investment. We are a member of the American-Hellenic, German-Hellenic, and Chinese-Hellenic Chambers of Commerce and have a continuous presence as exhibitors at MWC since 2012.

Role Description

We are currently seeking a Network Engineer to join our team. This is a full-time, hybrid position based at ADAPTIT S.A. in Agios Stefanos. The role involves implementing, administering, and managing network infrastructures for both enterprise and SMB customers.

The ideal candidate will have hands-on experience with multi-vendor technologies and environments, including Firewalls, Routers, Switches, and related networking solutions.

Main Responsibilities

Join GoMining as a Technical Support L1 Specialist and help our users navigate the world of crypto mining! We’re looking for a tech-savvy problem solver with great communication skills to assist our customers and resolve issues.

Responsibilities:

• Receiving and handling initial user inquiries through various communication channels.
• Communicating with clients via messengers, email, and online chats.
• Managing complaints and conflict resolution to de-escalate issues.
• Providing consultations to customers about the company’s products (website/mobile app).

Requirements

• At least six months of experience in customer service.
• Proficient PC user.
• Friendly, tactful, and stress-resistant, with strong teamwork skills.
• Ability to multitask and handle large amounts of information.
• Attention to detail, reliability, organizational skills, and the ability to navigate complex situations.
• Excellent verbal and written communication skills.
• English proficiency at A2 level or higher.
  

Benefits

Role Summary:

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

As the Senior Product Manager for LMS, you will own the end-to-end lifecycle of our lending platform. You will bridge the gap between complex banking logic and a seamless user experience. You will be responsible for building a robust, SAMA-compliant engine that handles everything from loan origination and underwriting to servicing and collections.

Key Responsibilities:

1. Product Strategy & RoadmapOwn the LMS Vision: Define the long-term vision for the Loan Management System, ensuring it supports diverse lending products (Mortgages, Bridge Loans, Rent-to-Own).Market Alignment: Stay ahead of KSA fintech trends, analyzing competitors and emerging technologies (Open Banking) to keep Soar at the forefront of the Proptech sector.Prioritization: Manage the product backlog, balancing feature development, technical debt, and regulatory requirements.

We are looking for a proactive QA engineer with strong mobile and API testing experience who is confident with Allure TestOps, Postman, DevTools, SQL, and Git. You will create clear test plans, ensure coverage, find and track bugs, and partner with product and engineering to ship reliable releases fast.

Responsibilities:

• Find, document, and track bugs
• Write test cases, test plans, and checklists
• Ensure optimal test coverage across features and releases
• Join grooming and help with clear task decomposition

• Test mobile apps for iOS and Android
• Work closely with product, design, and engineering

Requirements

We are looking for a skilled and detail-oriented Product Owner to join our team and ensure compliance with regulations while supporting our operations in the fast-paced world of cryptocurrency and fintech.

Responsibilities:

• Manage projects from concept to implementation: Fintech direction (Landing, Simple Earn, etc).
• Develop process concepts and task decomposition: structure workflows, identify key stakeholders, and engage both internal and external (outsourced) specialists.
• Handle allocated budgets: plan, monitor, and optimize expenditures.
• Organize and streamline workflows, ensuring smooth collaboration within the team.
• Monitor timelines and deliverables, maintaining a balance between business goals and team capabilities.
• Collaborate with stakeholders: internal teams, partners, and contractors.
• Set clear tasks and ensure successful execution while remaining flexible and adaptive.

Requirements

We are looking for a skilled and detail-oriented Frontend Developer (Angular) to build and improve user interfaces in a fast-paced and innovative environment. You’ll work closely with designers and backend developers to deliver high-quality, responsive web applications. Your expertise in Angular and clean code practices will directly impact user experience and product performance.

Responsibilities:

• Develop and maintain user interfaces using Angular
• Write clean, scalable, and well-structured code with SCSS and BEM methodology
• Collaborate with designers, backend developers, and product teams
• Optimize applications for speed and responsiveness
• Ensure cross-browser compatibility and responsive layout
• Participate in code reviews and suggest improvements
• Write and maintain UI documentation if needed

Requirements

• 3+ years of experience with Angular
• Strong knowledge of TypeScript, SCSS, and BEM methodology
• Experience with RESTful APIs integration
• Familiarity with Git and version control workflows
• Good understanding of responsive design and UX best practices
• Attention to detail and passion for clean, maintainable code

Benefits

We are looking for a skilled and detail-oriented CFO IPO to join our team and lead financial strategy, ensuring full readiness for IPO and strong positioning with investors and platforms in the fast-moving investment and capital markets space.

Responsibilities:

1. Financial Strategy and Planning
   — Lead the full pre-IPO and IPO cycle — from internal readiness to listing.
   — Build financial models, business plan, and rolling forecasts; define capital structure, fundraising targets, use of proceeds, and KPIs.
2. Financial Management
   — Own budgeting, cash flow, treasury, and management reporting.
   — Run monthly close and consolidation; prepare board materials.
3. Work with Investors and Partners
   — Produce investor materials — deck, teaser, data room.
   — Manage relationships with investors, underwriters, and exchanges; drive pipeline and follow-ups.
4. Compliance and Regulations
   — Coordinate audit, legal, and disclosures to meet listing requirements.
   — Ensure compliance with IFRS/GAAP, governance standards, and market rules; handle due diligence responses.
5. Financial Processes and Automation
   — Standardize and automate FP&A and reporting.
   — Implement BI and ERP/CRM integrations.
6. Risk Management
   — Identify financial, operational, and regulatory risks.
   — Set mitigation plans, controls, and continuous monitoring.