Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing outstanding customer support. As a member of our customer service team, you will assist clients with their financial inquiries and help them navigate our services while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in French.
• Provide detailed information on account options, transaction processes, and financial regulations.
• Assist customers with account setup, changes, and troubleshooting any issues.
• Resolve customer complaints and concerns promptly, ensuring high levels of satisfaction.
• Document all interactions accurately in our CRM system for proper tracking and follow-up.
• Collaborate with internal teams to address complex inquiries and improve service quality.
• Stay informed about financial products and market trends to provide the best assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about the energy industry and excel in providing top-notch customer service. As a representative, you will be responsible for assisting clients with their inquiries and ensuring they receive a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to oil and gas products and services via phone, email, and live chat in French.
• Provide information on energy pricing, service options, and regulatory guidelines.
• Assist customers with account management, service changes, and billing inquiries.
• Resolve customer complaints and technical issues efficiently, ensuring high levels of satisfaction.
• Document all customer interactions thoroughly in the CRM system.
• Collaborate with technical teams and other departments to provide accurate information and resolve issues.
• Stay updated on industry developments and company offerings to better inform customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Real Estate industry. If you possess a passion for real estate and have a strong commitment to customer service, this role is a great fit for you. You will be instrumental in assisting clients with their real estate inquiries, helping them make informed decisions while providing exceptional support in Italian.

Key Responsibilities

• Manage customer inquiries regarding real estate listings, rental agreements, and property purchases via phone, email, and live chat in Italian.
• Provide information on properties, neighborhood insights, and market trends to potential buyers and renters.
• Assist clients with scheduling viewings, handling applications, and processing paperwork.
• Resolve customer concerns and inquiries promptly to ensure high levels of satisfaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work closely with real estate agents and management teams to improve customer experience and service delivery.
• Stay updated on real estate regulations and market changes to provide accurate guidance.

Requirements

Mercier Consultancy MD is delighted to announce a position for Italian Speaking Customer Service Representatives in the Aviation industry. This exciting opportunity is perfect for individuals who are passionate about providing exceptional service in a fast-paced and dynamic environment. As a representative, you will be integral in assisting passengers and clients with their aviation-related inquiries while offering support in the Italian language.

Key Responsibilities

• Manage customer inquiries regarding flight schedules, bookings, and airline services via phone, email, and live chat in Italian.
• Provide accurate information about fares, policies, and travel regulations.
• Assist customers with ticket changes, cancellations, and special requests.
• Resolve issues and complaints efficiently while ensuring high levels of customer satisfaction.
• Document and maintain records of all customer interactions in our CRM system.
• Collaborate with airline staff and other departments to ensure seamless service.
• Stay updated on industry trends and airline policies to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to offer an excellent opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is designed for individuals who are passionate about healthcare and committed to providing outstanding customer service. You will be responsible for assisting customers with their pharmaceutical inquiries, ensuring they receive accurate information while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide detailed information about product usage, benefits, and potential side effects while ensuring compliance with industry regulations.
• Assist healthcare professionals and patients with order processing, refills, and product availability.
• Resolve any issues or complaints promptly and professionally to ensure high levels of customer satisfaction.
• Document all interactions accurately in the CRM system, adhering to privacy and regulatory standards.
• Collaborate with clinical teams to provide customers with timely and relevant information.
• Stay informed about industry trends, new products, and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Manufacturing industry. If you are passionate about customer service and have an interest in manufacturing processes, this role is perfect for you. You will be essential in assisting clients with their inquiries, ensuring they receive outstanding support in French.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, services, and processes via phone, email, and live chat in French.
• Provide information on product specifications, order status, and delivery timelines.
• Assist customers with order placements, modifications, and cancellations.
• Address and resolve customer complaints in a timely manner, ensuring high levels of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with production and logistics teams to provide customers with real-time updates and information.
• Stay informed about industry trends and product offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is proud to offer an opportunity for French Speaking Customer Service Representatives in the Government & Public Sector industry. This position is suited for those who are passionate about public service and are committed to providing outstanding support to citizens and clients. As a customer service representative, you will assist individuals with their inquiries in French, ensuring they receive the assistance they need in a respectful and efficient manner.

Key Responsibilities

• Address customer inquiries related to government services, programs, and regulations via phone, email, and live chat in French.
• Provide accurate information and guidance on processes, applications, and eligibility for public services.
• Assist citizens with filing requests and navigating governmental services effectively.
• Resolve complaints and issues promptly, ensuring high levels of customer satisfaction.
• Document all interactions and maintain records in the CRM system in accordance with regulations.
• Collaborate with various government departments to enhance service delivery and resolve client issues.
• Stay updated on relevant laws, policies, and procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideal for individuals who are passionate about customer service and have an understanding of financial products and services. As a part of our customer service team, you will provide vital assistance to clients while ensuring they receive top-notch service in French.

Key Responsibilities

• Respond to customer inquiries regarding banking services, financial products, and account management via phone, email, and live chat in French.
• Assist customers with account openings, transactions, and troubleshooting any issues they encounter.
• Provide detailed information on loan options, credit accounts, and investment products.
• Work efficiently to resolve customer complaints and enhance their overall experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with financial advisors and other departments to ensure seamless service delivery.
• Stay informed on industry trends, compliance regulations, and company offerings to best assist customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.

Key Responsibilities

• Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.
• Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.
• Document customer interactions accurately to maintain records and track inquiries.
• Coordinate with technical teams to address more complex issues when necessary.
• Stay updated on product knowledge and company policies to provide accurate information.
• Participate in ongoing training and development activities to enhance skills.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond