We are seeking a proactive and customer-focused Application Support Engineer to provide technical support, maintenance, and operational management for business-critical applications. The ideal candidate will ensure high application availability, troubleshoot production issues, coordinate with development and infrastructure teams, and support application deployments while maintaining service level agreements (SLAs).​.

YOU WILL

We are seeking a motivated and detail-oriented OnCall Site Reliability Engineer (SRE) to join our dynamic team. The successful candidate will be responsible for maintaining the health and performance of our systems, ensuring high availability, and quickly responding to incidents. This role requires an understanding of our technical stack and the ability to work effectively under pressure.

Requirements

- 6+ months of experience in DevOps or system administrator;

- Understanding of cloud infrastructure and container orchestration;

- Familiarity with monitoring and logging tools;

- Strong problem-solving skills and attention to detail;

- Ability to work effectively in a team environment;

- Excellent communication skills;

- Native Ukrainian speaker.

Responsibilities

- Monitor and maintain the health of our systems, ensuring high availability and performance;

- Respond to incidents and troubleshoot issues in a timely manner;

- Collaborate with development and operations teams to implement improvements and optimize system performance;

- Create and maintain documentation for incident response and system maintenance procedures;

- Participate in on-call rotations to provide 24/7 support.

Technical Stack

- AWS;

- Kubernetes;

- Terraform;

- ElasticSearch;

- Kafka;

- Grafana;

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

About the Role

We are looking for a highly skilled Software Engineer (Full Stack) to join our Engineering team. In this role, you will be responsible for designing, developing, and maintaining scalable backend systems, managing databases, implementing DevOps practices, ensuring security compliance, and collaborating closely with frontend teams.

You will play a key role in shaping system architecture, optimizing performance, automating deployments, and mentoring junior engineers while ensuring the delivery of secure, high-quality software solutions.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Role Purpose:

The Cloud DevSecOps Engineer is responsible for designing, implementing, and securing cloud-based infrastructure and CI/CD pipelines. The role ensures seamless automation, robust security integration, and efficient monitoring of systems across OCI and GCP environments to enable secure, scalable, and high-performing applications.

Key Responsibilities:

1. CI/CD Pipeline & DevSecOps

• Design, build, and secure CI/CD pipelines using GitHub Actions.

• Integrate automated security testing (SAST/DAST) using SonarQube and related tools.
• Implement and manage GitOps workflows for continuous delivery using ArgoCD.

2. Cloud Infrastructure & Automation

Location: Remote - Based in the United States

Remote  | Full-time

Compensation: $220K - $300K

Job Description

We are hiring on behalf of our client, an elite team of engineers and cryptographers building the infrastructure behind the next generation of financial systems who are seeking a Senior Infrastructure Engineer. This position is responsible for designing, operating, and scaling the core systems that power a highly secure, high-performance platform.

The successful candidate will build and maintain the infrastructure supporting wallet services, transaction processing, and blockchain integrations. Operating at the intersection of distributed systems, cybersecurity, and cloud infrastructure, this individual will ensure the platform remains exceptionally reliable, secure, and performant. This role extends beyond routine infrastructure operations; it requires a strategic mindset to design resilient architectures, automate complex operations, and continuously optimize deployment, monitoring, and security protocols. The engineer will collaborate closely with cross-functional engineering, product, and security teams to deliver an infrastructure capable of handling intensive, real-world financial workloads.

Key Responsibilities