The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Join Mercier Consultancy MD as a Croatian Speaking Service Agent for Booking.com, located in beautiful Greece! This role is perfect for individuals who are passionate about travel and customer service, as you will be handling inquiries and assisting Croatian-speaking customers with their bookings and travel-related concerns.

Responsibilities

• Provide top-notch customer service to Croatian-speaking clients via phone, email, and chat.
• Assist customers with booking modifications, cancellations, and inquiries related to their travel arrangements.
• Resolve issues and complaints efficiently, ensuring a seamless customer experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members and share feedback to enhance service quality.
• Stay informed about company policies, promotions, and travel-related updates to assist customers effectively.

Requirements

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe’s most vibrant countries.

Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

Are you fluent in Dutch and passionate about providing excellent customer service? Would you like to live in Greece while working for an international company, with the freedom to choose between Athens or remote locations?

We are looking for Dutch-speaking Customer Service Representatives to join a growing international team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is an excellent opportunity to grow your career while enjoying life in Greece — whether you want to experience the bustling city life of Athens or enjoy a more relaxed lifestyle by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Dutch
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Are you fluent in Swedish and passionate about providing excellent customer service? Join a growing international team and help deliver top-notch support to customers across Europe.

As a Swedish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive and professional experience for every interaction.

This role is ideal for candidates who want to gain international experience while enjoying the Mediterranean lifestyle in Greece.

Your Responsibilities

• Handle customer inquiries in Swedish via phone, chat, and email
• Provide accurate information and solutions following company policies
• Resolve issues professionally and maintain high-quality service standards
• Document interactions and escalate when necessary
• Collaborate with colleagues to improve processes and workflows
• Participate in training and onboarding programs

Requirements

Ready to trade your daily routine for sunsets over the Aegean and a life filled with sunshine?

We are hiring Spanish-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting a world-renowned premium technology brand. This is your opportunity to build an international career while living in beautiful Greece – where life moves a little slower, food tastes better, and weekends feel like mini-holidays.

Whether it’s morning coffee by the sea, island-hopping adventures, or vibrant city life in Athens or Thessaloniki, Greece offers a lifestyle most people only experience on vacation.

And yes – relocation support is included.

You will support customers of Dyson, a globally recognized premium technology brand known for innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more.

As a Customer Expert, you will handle inbound calls from retail customers in the UK and Irish market, assisting with:

Do you speak Dutch fluently and have a passion for social media? Are you ready for an exciting opportunity to live in Athens, Greece, while working in a fast-growing international digital environment?

We are looking for Dutch-speaking Social Media Content Moderators to join the Miele project in Athens. In this role, you will ensure a safe and enjoyable online experience for users by reviewing and moderating digital content for a global platform.

This is a unique chance to combine professional growth with life in one of Europe’s most historic and vibrant capitals. From Mediterranean cuisine to weekend escapes to the Greek islands, Athens offers a lifestyle like no other.

Your Responsibilities

• Review, evaluate, and categorize social media content according to internal guidelines
• Ensure content complies with platform policies and quality standards
• Make objective decisions to maintain a safe and positive online community
• Apply content policies consistently and accurately
• Assist users via chat, email, or phone depending on project needs
• Suggest improvements to workflows and moderation processes
• Follow internal procedures and moderation guidelines at all times

Requirements

Are you fluent in Norwegian and passionate about helping customers? Would you like to live in Greece while working in a dynamic international environment, with the option to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service Representatives to join the Dyson team. In this role, you will assist customers, provide solutions, and ensure a positive experience for users of a global digital platform.

This is a fantastic opportunity to combine professional growth with the Mediterranean lifestyle — whether you want the vibrant city life of Athens or a more relaxed pace by the coast or islands.

Your Responsibilities

• Handle customer inquiries via phone, email, or chat in Norwegian
• Provide accurate information and solutions in line with company policies
• Maintain high standards of professionalism and customer satisfaction
• Document interactions and escalate issues when needed
• Collaborate with your team to continuously improve service quality
• Follow internal procedures and workflows consistently

Requirements

Ready to swap routine for Mediterranean living?

We are hiring Italian-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting Dyson, one of the world’s most innovative and premium technology brands.

This is your opportunity to build an international career while living in Greece — a country known for its quality of life, sunny climate, vibrant culture, and relaxed lifestyle. Relocation support is included.

About the Project

Dyson is a globally recognized premium technology company designing and manufacturing innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for cutting-edge engineering and high-quality customer experience.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and light technical troubleshooting.

You will assist customers with:

• Product inquiries
• Sales-related questions
• Aftersales support
• Delivery-related issues
• Basic technical troubleshooting

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and complex cases will be escalated to the client when necessary.

Imagine building your international career in Athens – surrounded by history, culture and Mediterranean lifestyle – while working for one of the world’s leading digital platforms.

On behalf of our client, a global online video-sharing and social media platform headquartered in the United States, we are looking for Icelandic-speaking Customer Care & Technical Support Specialists to join an on-site team in Athens.

This is an opportunity to support business customers and content creators in a dynamic, digital-first environment while living in one of Europe’s most vibrant capitals.

Why Athens?

Living and working in Athens means:

• Mediterranean climate with sunshine most of the year
• International and fast-growing professional community
• Affordable lifestyle compared to Northern Europe
• Rich culture, history and world-famous cuisine
• Weekend access to islands and beaches
• A modern city combining tradition and innovation

Your Role: