We are looking for a proactive and ambitious Partnership Specialist to grow our Spanish brand catalogue and develop lasting relationships with local and global partners. You will be responsible for driving market expansion, onboarding new brands, and creating sustainable partnerships that contribute to the company’s overall growth and success.

What you’ll do:

• Negotiate with leads to secure the best financial and operational terms for cooperation;
• Manage partnership agreements, including terms, conditions, rates, timelines, and operational processes;
• Build long-term relationships with partners, ensuring smooth onboarding and continuous collaboration;
• Identify new opportunities and expand our catalogue with relevant and high-demand brands;
• Collaborate with our European team to align local strategy with global growth goals.

What we’re looking for:

• Fluent Spanish (native or C1) and strong English skills;
• Proven experience in negotiations, account management, or business development in retail, FMCG, e-commerce, or fintech;
• Strong analytical and communication skills — ability to balance business interests and build win-win deals;
• Proactive, self-driven, and comfortable working in an international, fast-paced environment.

Will be a plus:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a Service Coordinator to manage and oversee the day-to-day operations of our digital service portfolio. Acting as a central coordination point, this role ensures smooth service delivery, effective incident and problem management, and continuous improvement of operational processes. The Service Coordinator will also monitor service contracts and SLAs to maintain compliance and performance standards.

Responsibilities:

d2m Services is looking for an experienced Handover & Completion Manager to support one of its major energy EPC projects. The position involves both Home Office preparation and Site execution phases, ensuring the smooth delivery and handover of industrial facilities to the end client.

You will be responsible for planning, coordinating, and executing all activities related to system completion, commissioning support, documentation, and final handover to the Owner, in close collaboration with the Construction and Commissioning teams.

About the Job

Join Excelya as a Business Expert: Documentary System Project Manager and take a leading role in the transformation of clinical research documentation processes across our organization. You will spearhead initiatives aimed at enhancing our documentary systems, ensuring compliance with regulatory requirements, and improving operational efficiency.

In this strategic position, you will engage with various stakeholders to gather requirements, analyze current processes, and implement innovative solutions that streamline project activities.

Main Responsibilities:

Are you passionate about digital transformation and regulatory excellence in R&D?

We’re looking for a Document Management & Systems Lead to manage and optimize the document management platforms, ensuring high standards of compliance and efficiency.

You’ll act as the bridge between science, quality, and technology, leading key projects that shape the future of documentation in pharmaceutical research.

1) Functional administration:

• Functional administration of the databases

• Follow up of issues and improvements

• Management of evolution and releases as Business Expert

• Follow-up of the system validation status

• Redaction of SOP and training materials

• User assistance

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing exceptional support to customers. You will engage with clients in Czech, assisting with their telecommunications inquiries and ensuring they have a positive experience.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Czech.
• Assist customers with account management, billing inquiries, and service changes.
• Provide accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about new products, services, and industry developments to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy helping users navigate their experiences, this role is perfect for you. You will be instrumental in delivering top-notch support, assisting clients with inquiries related to social media platforms, and ensuring a seamless user experience in Czech.

Key Responsibilities

• Manage customer inquiries related to social media accounts, features, and functionalities via phone, email, and chat in Czech.
• Provide assistance with account setup, issues, and general inquiries about platform policies.
• Resolve user complaints and technical problems promptly, ensuring a positive experience.
• Document all interactions with customers accurately in the CRM system for reference.
• Collaborate with internal teams to improve service delivery based on customer feedback.
• Stay updated on social media trends and platform updates to provide accurate information and support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Nordic Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about retail and customer interaction. As a member of our customer service team, you will assist customers with inquiries related to products, orders, and services in both Czech and Nordic languages, ensuring they have an exceptional shopping experience.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Czech and Nordic languages.
• Provide information on product availability, pricing, and promotional offers to customers.
• Assist customers with order processing, returns, and exchanges effectively.
• Resolve customer complaints and issues promptly, ensuring a positive customer experience.
• Document customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to help customers make informed decisions about their energy solutions, this position is ideal for you. You will assist customers with their inquiries related to renewable energy products and services, all while delivering outstanding service in Czech.

Key Responsibilities

• Manage customer inquiries regarding renewable energy options, programs, and services via phone, email, and chat in Czech.
• Educate customers on the benefits of renewable energy solutions and energy efficiency practices.
• Assist customers with account management, service inquiries, and troubleshooting.
• Keep detailed and accurate records of customer interactions in the CRM system.
• Collaborate with technical teams to quickly resolve customer issues and enhance satisfaction.
• Stay informed about industry trends and company offerings to provide relevant and accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer a great opportunity for Czech Speaking Customer Service Representatives in the Pharmaceuticals industry. This position is ideal for individuals who are passionate about healthcare and committed to providing exemplary customer support. In this role, you will assist customers with inquiries related to pharmaceutical products and services, ensuring they receive accurate and helpful information in Czech.

Key Responsibilities

• Manage customer inquiries regarding pharmaceutical products, prescriptions, and services via phone, email, and chat in Czech.
• Provide accurate information about medications, dosages, potential side effects, and usage instructions.
• Assist healthcare professionals and patients with order tracking, billing issues, and service inquiries.
• Resolve complaints and issues in a timely manner, ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system to maintain thorough records.
• Collaborate with team members and other departments to enhance service delivery and address customer needs.
• Stay informed about industry regulations, new products, and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals with a passion for media services and customer engagement. You will be responsible for providing outstanding support to clients, assisting them with their inquiries, and enhancing their overall experience in the dynamic world of media and entertainment.

Key Responsibilities

• Respond to customer inquiries regarding media services, subscriptions, and entertainment offerings through phone, email, and chat in Czech.
• Assist customers with account management, including subscription changes, billing issues, and troubleshooting service problems.
• Provide clear and detailed information about new releases, promotions, and service features.
• Resolve customer complaints efficiently and effectively, ensuring a positive experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with internal teams to improve service delivery and address customer needs.
• Stay informed about industry trends and company products to deliver the most relevant information to customers.

Requirements