Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
• Provide support for account issues, course registrations, and technical questions.
• Educate users on product features and how to effectively use the platform.
• Resolve issues and technical difficulties promptly, ensuring user satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to enhance service delivery and user experience.
• Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.
• Offer guidance and assistance with student account management, enrollment processes, and technical issues.
• Provide accurate information about course content, pricing, and promotional offerings.
• Document customer interactions meticulously to ensure accurate record-keeping.
• Collaborate with educational teams to help resolve inquiries and improve user experience.
• Stay informed about educational trends and updates in e-learning to provide relevant support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Nordic Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and wish to make a positive impact in their communities. As a customer service representative, you'll assist citizens by providing them with essential information and support in their respective Nordic languages.

Key Responsibilities

• Handle inquiries from the public regarding government services, policies, and programs in Nordic languages via phone, email, and chat.
• Provide accurate information and guidance to citizens, ensuring that all communications are clear and effective.
• Assist in troubleshooting issues related to public services and offer necessary follow-up support.
• Document all customer interactions accurately to maintain proper records.
• Work collaboratively with various government departments to resolve inquiries efficiently.
• Stay informed about changes in government policies and services to provide up-to-date assistance.

Requirements

Vous souhaitez mettre votre expertise technique et votre sens de l’organisation au service d’un acteur majeur du transport maritime international ? Rejoignez une équipe passionnée et participez à la performance et à la sécurité d’une flotte moderne en tant que Superintendant Navires.

Vos missions

Intégré(e) au sein du service technique, vous aurez la responsabilité globale (technique, financière et réglementaire) d’un portefeuille de navires. Vos principales missions seront :

• Gestion technique et financière : suivi des budgets, validation des commandes et optimisation des approvisionnements.
• Supervision des opérations : organisation des travaux d’escale et de carénage, sélection des prestataires et suivi qualité/coûts.
• Conformité & sécurité : garantie du respect des règles HSE, ISM et suivi des visites annuelles/classe, relations avec les autorités du pavillon et de la classe.
• Suivi opérationnel : visites régulières à bord, reporting technique et financier auprès de la direction.

Requirements

Nas ondas geladas da Noruega, um grupo apaixonado pelas águas se lançava ao mar.

Em 1981 nascia o grupo DOF!

Somos uma equipe de profissionais qualificados que, combinados com uma frota de embarcações de última geração e especialmente projetadas, prestamos serviços à indústria de Petróleo e Gás.

Esta é a função perfeita para você, mas você não atende a todos os requisitos?

Nossa cultura de inovação baseia-se na valorização da pessoa certa para a função em um alinhamento perfeito com a descrição do trabalho. Até porque a pesquisa nos diz que é improvável que as minorias se candidatem se não puderem atender a todos os requisitos listados da função.

Construir um local de trabalho diverso, inclusivo e positivo é importante para a DOF, por isso dizemos, candidate-se à função - é a melhor maneira de encontrar a vaga certa pessoa para esta ou outras funções e pode ser você!!!

*****Todas as nossas oportunidades onshore são também para PCD´s (Pessoas com Deficiência). Se você se encaixa nos requisitos e tem disponibilidade para a região indicada, candidate-se!

Atualize seu currículo com o número do CID e com breve descritivo de sua deficiência.

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.

Key Responsibilities

• Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
• Guide users through the registration process, course selections, and platform features.
• Assist in troubleshooting technical issues and ensure a positive user experience.
• Document customer interactions diligently and follow up to ensure resolution and satisfaction.
• Collaborate with educational teams to improve service offerings based on user feedback.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Nordic Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a love for travel and customer service, this position is the perfect match for you. You will play a pivotal role in assisting guests and travelers, ensuring they have an unforgettable experience while providing support and information in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and tourism services via phone, email, and chat in Nordic languages.
• Provide assistance with trip planning, including recommendations for destinations and activities.
• Resolve any customer issues or complaints efficiently to ensure satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on industry trends and offerings to provide pertinent information to customers.

Requirements

Location: New York, NY (On-site) or Remote (Pacific Time hours)

Employment Type: Full-time

About the Role

Our client is a fast-growing tech startup building the future of APIs, with over $35 million in funding from top-tier investors. They work directly with industry leaders like OpenAI, Anthropic, and Cloudflare. As a Forward Deployed Software Engineer, you'll be an Applied AI Engineer who builds and deepens the technical relationship with these critical users. This role is a dynamic mix of engineering, product, and deployment, focused on solving high-impact problems alongside the people shaping the future of AI.

To thrive here, you’ll need strong judgment, broad technical fluency, and a passion for developer experience.

What You'll Do

InfyStrat is looking for a meticulous Operation Tester to join our quality assurance team. In this critical role, you will be responsible for executing operational tests to ensure the reliability and performance of our systems and processes. You will work closely with operational teams to define test scenarios, validate operational workflows, and identify areas for improvement. The ideal candidate will have a strong background in testing methodologies, excellent attention to detail, and the ability to analyze complex systems to ensure they function optimally. At InfyStrat, we value proactive problem solvers who are passionate about enhancing operational efficiency and quality. If you are eager to contribute to the success of our operations, we invite you to apply and be part of our dedicated team.