About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As an IT Auditor, you will:

Mercier Consultancy MD is excited to offer a unique opportunity for Serbian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about learning and committed to providing exemplary customer support. As a representative, you will assist students, educators, and clients in navigating e-learning platforms and educational resources, ensuring a positive experience in Serbian.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and chat in Serbian.
• Provide guidance on available educational resources, tools, and features to enhance learning experiences.
• Assist with technical issues related to online learning platforms while offering effective solutions.
• Resolve customer complaints and concerns in a timely and satisfactory manner to ensure customer satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with educational teams to improve service delivery and support educational goals.
• Stay updated on industry trends, curriculum changes, and new platform features to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to open a position for Slovenian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and eager to support learners and educators in their journey. As a representative, you will assist customers in navigating our e-learning platforms and services, providing high-quality support in Slovenian.

Key Responsibilities

• Respond to customer inquiries regarding e-learning services, courses, and technical support via phone, email, and chat in Slovenian.
• Provide guidance on using the e-learning platform, enrolling in courses, and accessing learning materials.
• Assist with troubleshooting any issues users may encounter while utilizing the platform.
• Document interactions and customer feedback to improve services.
• Collaborate with content and technical teams to ensure a seamless user experience.
• Stay updated on educational resources and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who enjoy helping others succeed. In this position, you will provide support and assistance to students and educational institutions, enhancing their learning experiences while communicating effectively in Slovak.

Key Responsibilities

• Respond to customer inquiries regarding e-learning platforms, courses, and educational resources via phone, email, and chat in Slovak.
• Assist students with account creation, course enrollments, and technical issues related to the online learning environment.
• Provide detailed information on course content, program requirements, and available resources.
• Resolve any issues or complaints in a timely and effective manner to ensure customer satisfaction.
• Document customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with internal teams to support course delivery and enhance the overall customer experience.
• Stay informed about new educational trends and platform updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and enjoy helping learners access the resources they need. As a customer service representative, you will communicate with students, educators, and clients in Latvian, providing guidance and support regarding our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Latvian.
• Provide assistance with account setup, course enrollment, and technical troubleshooting.
• Guide customers in utilizing our platforms effectively to enhance their learning experience.
• Document customer interactions and feedback in our CRM system for continuous improvement.
• Collaborate with the education support team to resolve issues and improve services.
• Stay informed about new educational products, features, and best practices in e-learning.

Requirements

Mercier Consultancy MD is delighted to announce a position for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about supporting learners and educators in their journey with e-learning solutions, this is the role for you. As a customer service representative, you will be instrumental in assisting students and institutions with their inquiries, helping them make the most of our educational services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and live chat in Latvian.
• Provide guidance on technical issues and assist users in navigating online learning tools.
• Support students and educators with course selection, scheduling, and account management.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with educational teams to relay customer feedback and enhance the user experience.
• Stay updated on new educational products and features to offer informed support.

Requirements

As a Technical D365 Consultant, you will be responsible for developing, implementing and maintaining Microsoft Dynamics 365. You will translate the client's functional requirements into robust technical solutions and ensure integrations, customizations, and performance optimizations. You will also advise on best practices, monitor quality, and support migrations and updates.

Core Responsibilities

• Design and develop custom solutions within D365 using X++, C#, .NET, SQL and Azure services.
• Create and maintain integrations between D365 and external systems.
• Analyze and resolve technical and performance issues.
• Create and maintain technical documentation.
• Advise functional consultants and clients on technical possibilities and limitations.
• Contribute to migration projects and upgrades from on-premises to cloud environments.
• Test, debug, and optimize solutions.

Requirements

Competencies

• Strong analytical skills and able to translate complex issues into technical solutions.
• Proactive and solution oriented.
• Good communication skills and able to connect with both technical and non-technical stakeholders.
• Accurate and quality oriented.
• Team player, but also able to independently carry out projects or partial assignments.

Experience & Knowledge

Mercier Consultancy MD is excited to announce a position for Swedish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is an excellent opportunity for individuals who are passionate about education and technology, and who are eager to support learners in achieving their educational goals. As a Customer Service Representative, you will assist students and educators with inquiries regarding e-learning platforms and educational resources in Swedish.

Key Responsibilities

• Handle customer inquiries related to education services, course offerings, and the e-learning platform via phone, email, and chat in Swedish.
• Provide guidance on the use of e-learning tools, enrollment processes, and access to resources.
• Assist customers with troubleshooting issues and provide effective solutions.
• Document customer interactions thoroughly to maintain accurate records.
• Work closely with product teams to stay informed about new features and updates.
• Collaborate with educators and administrators to enhance user experience and engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are dedicated to supporting learners and educators. In this role, you will provide assistance in Finnish, helping customers navigate e-learning services and enhancing their overall experience.

Key Responsibilities

• Manage customer inquiries regarding e-learning platforms, course offerings, and educational resources via phone, email, and chat in Finnish.
• Assist users with account setup, course registration, and technical issues.
• Provide detailed information about educational programs, features, and user guidelines.
• Resolve customer complaints and inquiries efficiently, ensuring a high level of satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with educational and technical teams to improve service delivery and user experiences.
• Stay informed about industry trends and product updates to offer relevant assistance to customers.

Requirements

Vous rejoignez l'équipe du Bureau d'Etudes Conception Générale, qui est structuré en 3 Groupes : Coque & Auxiliaire, Fluides, et Energie/Propulsion.

Leur mission principale est d'assurer l'implantation des différents éléments du navire, dans le respect du contrat et de la règlementation.

Rattaché(e) au Responsable du Bureau d’Etudes Conception Générale, votre rôle est de piloter et gérer les études de conception générale du navire jusqu’à la livraison.

Vous êtes l’interlocuteur principal en interne (bureaux d’études, chargés d’affaires, achats, production) et en externe (clients, sous-traitants, société de classification, pavillon) pour les projets que vous pilotez (navires de 50 à 80m).

Vos missions principales :