Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative to join our team.

This position offers the incredible benefit of paid relocation to Greece, allowing you to experience the beautiful Mediterranean lifestyle while making a significant impact on customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Engage effectively through various communication channels, including phone, email, and chat.
• Become well-versed in our client systems to deliver high-quality service efficiently.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
• Provide detailed information about accommodations, locations, and services available through Booking.com.
• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
• Document customer interactions in the CRM system to track inquiries and feedback accurately.
• Collaborate with team members to continuously improve the customer experience and service delivery standards.
• Stay up to date with promotions, policies, and new features to provide informed support to clients.

Requirements

Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
• Provide detailed product information and assist customers in navigating their concerns effectively.
• Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
• Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
• Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
• Stay updated on promotions, product launches, and company policies to provide informed support.

Requirements

Embark on a thrilling journey with Mercier Consultancy MD as a Junior Recruiter. We are in search of enthusiastic Danish speakers ready to launch their careers in recruitment, and you don’t need any prior experience! With our fully paid relocation package, you’ll have the chance to enjoy working in a vibrant new environment while developing your professional skills.

Your Key Responsibilities:

• Support the recruitment process by sourcing, screening, and engaging top talent.
• Conduct preliminary interviews to assess candidates’ qualifications and cultural alignment with our clients.
• Collaborate with senior recruiters and hiring managers to fully understand job requirements and specific hiring needs.
• Gain practical experience using recruitment tools and platforms while learning effective hiring strategies.
• Ensure a positive candidate experience by guiding candidates through each stage of the recruitment process.
• Participate in team discussions to develop and implement innovative recruitment approaches.
• Take advantage of ongoing training opportunities to enhance your recruitment skills and industry knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Danish speakers looking to relocate to Greece! We are committed to providing a fully paid relocation package as part of your transition to join our vibrant team. This is an excellent opportunity for individuals who are passionate about customer service and are eager to work in a dynamic environment.

Key Responsibilities

• Provide exceptional customer service support in Danish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, providing accurate information about products and services.
• Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
• Document customer interactions and maintain records in our CRM system.
• Collaborate with team members and other departments to address complex customer needs and improve service processes.
• Stay informed about industry trends and company offerings to enhance the customer experience.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Danish Speaking Content Moderator focused on social media to join our team in Athens, Greece! In this role, you will oversee and ensure that user-generated content on various social media platforms adheres to our community standards. This is an excellent chance to work in a lively city rich in history while helping to create a positive and safe online environment for our Danish-speaking users.

Key Responsibilities

• Monitor and moderate user-generated content in Danish on social media platforms to ensure compliance with community guidelines.
• Review and evaluate content, making decisions based on established policies.
• Identify and report inappropriate content or policy violations to the relevant teams.
• Provide feedback on content trends and user interactions to improve moderation strategies.
• Collaborate with team members to enhance moderation processes and user engagement.
• Stay updated on company policies and best practices related to social media content moderation.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: