customer service

Player Support Specialist for Riot Games Account with Polish and English - Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Player Support Specialist dedicated to supporting Riot Games accounts, fluent in both Polish and English, based in the beautiful city of Sofia, Bulgaria. This role is ideal for gaming enthusiasts who are passionate about providing top-tier support and ensuring players have the best possible experience. You will be the frontline support for Polish-speaking players, helping them navigate their gaming queries effectively.

Key Responsibilities

  • Offer high-quality player support in both Polish and English via various communication channels.
  • Assist players with inquiries related to their Riot Games accounts, game features, and technical issues.
  • Resolve player concerns promptly and effectively to enhance overall satisfaction and loyalty.
  • Document player interactions thoroughly for ongoing service improvement.
  • Collaborate with development and community management teams to communicate player feedback and insights.
  • Stay updated on game developments, features, and player support best practices.

Requirements

Job Skills

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Italian Speaking Customer Service for Transportation Company - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for a leading transportation company. This remote position allows you to work from the comfort of your home in Greece while assisting customers with their transportation needs. If you are passionate about customer service and fluent in Italian, we want to hear from you!


Key Responsibilities

  • Handle customer inquiries related to transportation services, including bookings, schedules, and policies via phone, email, and chat in Italian.
  • Provide detailed information about routes, pricing, and available transportation options.
  • Assist customers with managing their reservations, making changes, and resolving issues promptly.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with operational teams to address customer concerns effectively and ensure quality service delivery.
  • Stay informed about industry trends and company updates to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to delivering top-notch customer support. As a key member of our team, you will assist customers in navigating their tech-related inquiries, providing assistance in Italian.


Key Responsibilities

  • Manage customer inquiries related to tech products and services via phone, email, and chat in Italian.
  • Provide accurate information on product features, specifications, and user troubleshooting.
  • Assist customers with technical issues, helping them to resolve their problems efficiently.
  • Document customer interactions effectively and maintain records in our CRM system.
  • Collaborate with technical support teams to address customer complaints and provide solutions.
  • Stay informed about the latest technology trends and product updates to enhance the customer experience.

Requirements

Job Skills

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Italian Speaking Customer Service for Imaging Technology Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.


Key Responsibilities

  • Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
  • Provide detailed information about product specifications, usage, and troubleshooting.
  • Assist customers with order placement, modifications, and technical issues.
  • Resolve customer complaints effectively and courteously to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical support and operational teams to address customer needs swiftly.
  • Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a position for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This role is ideal for individuals who are enthusiastic about technology and enjoy providing exceptional customer support. As a customer service representative, you will assist customers in Italian, addressing their inquiries and helping them navigate the world of consumer electronics.


Key Responsibilities

  • Handle customer inquiries related to consumer electronics products, including features, specifications, and troubleshooting via phone, email, and chat in Italian.
  • Assist customers with order placement, tracking, and modifications to their accounts.
  • Provide technical support and guidance on product usage and setup.
  • Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
  • Accurately document all interactions and customer requests in the CRM system.
  • Collaborate with sales and technical teams to provide comprehensive support to customers.
  • Stay informed about current products, promotions, and emerging technologies to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a wonderful opportunity for German Speaking Customer Service Representatives for Booking.com in a remote setting in Greece. This position is perfect for enthusiastic individuals who thrive in a customer-focused environment and are keen to support travelers with their booking needs. You will be a part of a dynamic team dedicated to providing exceptional service to customers in the German-speaking market.


Key Responsibilities

  • Assist customers with inquiries related to bookings, cancellations, and modifications via phone, email, and chat in German.
  • Provide accurate information about accommodations, services, and local attractions.
  • Resolve customer complaints and issues promptly and professionally to ensure a positive experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with various departments to ensure seamless communication and service delivery.
  • Stay updated on Booking.com products and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Software Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.


Key Responsibilities

  • Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
  • Guide customers through software installations, configurations, and functionalities.
  • Resolve technical issues and provide solutions to enhance user experience.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with technical support and product teams to address customer concerns effectively.
  • Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

Job Skills

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French Speaking Customer Service for FinTech Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.


Key Responsibilities

  • Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
  • Assist customers with account management, transactions, and issue resolution.
  • Provide clear explanations of payment processes, app functionalities, and financial services.
  • Document customer interactions accurately and ensure follow-up on outstanding issues.
  • Work closely with technical teams to address and resolve customer challenges efficiently.
  • Stay informed about industry developments and updates to enhance service delivery.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
  • Provide detailed information about vehicle features, specifications, and available options.
  • Assist customers with order tracking, account management, and resolving concerns.
  • Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
  • Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
  • Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a position for a Dutch Speaking Customer Support Representative, with a generous relocation package to Sofia, Bulgaria. This role is ideal for customer-oriented individuals looking to provide exceptional support while enjoying the benefits of living in a vibrant European capital.


Key Responsibilities

  • Provide high-quality customer support to Dutch-speaking clients via phone, email, and chat.
  • Address customer inquiries regarding products, services, and company policies promptly and accurately.
  • Resolve customer complaints and issues effectively, ensuring high levels of satisfaction and loyalty.
  • Maintain comprehensive records of customer interactions within our CRM system.
  • Collaborate with various teams to deliver holistic solutions and improve overall service quality.
  • Stay updated on product knowledge and industry trends to enhance customer interactions.

Requirements

Job Skills

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