customer service

German Speaking Customer Service For Booking.com - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a wonderful opportunity for German Speaking Customer Service Representatives for Booking.com in a remote setting in Greece. This position is perfect for enthusiastic individuals who thrive in a customer-focused environment and are keen to support travelers with their booking needs. You will be a part of a dynamic team dedicated to providing exceptional service to customers in the German-speaking market.


Key Responsibilities

  • Assist customers with inquiries related to bookings, cancellations, and modifications via phone, email, and chat in German.
  • Provide accurate information about accommodations, services, and local attractions.
  • Resolve customer complaints and issues promptly and professionally to ensure a positive experience.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with various departments to ensure seamless communication and service delivery.
  • Stay updated on Booking.com products and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Software Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a recruitment opportunity for French Speaking Customer Service Representatives for a leading software company based in Greece. This role is ideal for individuals who are enthusiastic about technology and software solutions while providing exceptional customer support. As a customer service representative, you will communicate with clients in French, assisting them with their inquiries and ensuring a seamless experience with the software products.


Key Responsibilities

  • Address customer inquiries related to software products, features, and troubleshooting via phone, email, and live chat in French.
  • Guide customers through software installations, configurations, and functionalities.
  • Resolve technical issues and provide solutions to enhance user experience.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with technical support and product teams to address customer concerns effectively.
  • Stay informed about software updates, company offerings, and industry trends to provide relevant assistance to customers.

Requirements

Job Skills

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French Speaking Customer Service for FinTech Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.


Key Responsibilities

  • Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
  • Assist customers with account management, transactions, and issue resolution.
  • Provide clear explanations of payment processes, app functionalities, and financial services.
  • Document customer interactions accurately and ensure follow-up on outstanding issues.
  • Work closely with technical teams to address and resolve customer challenges efficiently.
  • Stay informed about industry developments and updates to enhance service delivery.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
  • Provide detailed information about vehicle features, specifications, and available options.
  • Assist customers with order tracking, account management, and resolving concerns.
  • Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
  • Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
  • Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is delighted to offer a position for a Dutch Speaking Customer Support Representative, with a generous relocation package to Sofia, Bulgaria. This role is ideal for customer-oriented individuals looking to provide exceptional support while enjoying the benefits of living in a vibrant European capital.


Key Responsibilities

  • Provide high-quality customer support to Dutch-speaking clients via phone, email, and chat.
  • Address customer inquiries regarding products, services, and company policies promptly and accurately.
  • Resolve customer complaints and issues effectively, ensuring high levels of satisfaction and loyalty.
  • Maintain comprehensive records of customer interactions within our CRM system.
  • Collaborate with various teams to deliver holistic solutions and improve overall service quality.
  • Stay updated on product knowledge and industry trends to enhance customer interactions.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.


Key Responsibilities

  • Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
  • Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
  • Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
  • Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
  • Coordinate with different departments to enhance customer experience and address specific needs.
  • Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer the opportunity for a Dutch Speaking Customer Support Representative, with the added benefit of relocation to the vibrant city of Sofia, Bulgaria. In this role, you will provide exceptional support to our Dutch-speaking clients, ensuring they receive the highest level of service and assistance with their inquiries.


Key Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat, addressing their inquiries and providing information about products and services.
  • Resolve customer issues and complaints efficiently, maintaining a high level of satisfaction.
  • Document all customer interactions accurately in our CRM system for ongoing tracking and improvement.
  • Collaborate with different departments to implement effective solutions for customer needs.
  • Stay updated on company products, policies, and industry developments to enhance customer interactions.
  • Contribute to improving customer service processes and practices.

Requirements

Job Skills

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Dutch Speaking Customer Service for Tech Company in Greece - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Dutch Speaking Customer Service Representatives for a leading tech company based in Greece. This is a fully remote position for candidates residing in Greece. If you're tech-savvy and have a passion for providing outstanding customer service, we invite you to join our team and help customers navigate their inquiries while supporting their technology needs.


Key Responsibilities

  • Respond to customer inquiries about tech products and services via phone, email, and chat in Dutch.
  • Assist customers with troubleshooting technical issues and guide them on effective use of products.
  • Provide information on product features, updates, and technical specifications.
  • Document all customer interactions accurately in the CRM system to ensure seamless service.
  • Collaborate with technical and sales teams to resolve issues and improve customer satisfaction.
  • Stay informed on the latest trends and updates in technology to provide relevant assistance to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Tech Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for a leading Tech Company located in Athens, Greece. This is an exhilarating opportunity for individuals who are tech-savvy and enjoy engaging with customers. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing solutions related to a range of technological products and services.


Key Responsibilities

  • Handle customer inquiries related to tech products, software solutions, and technical support via phone, email, and chat in Dutch.
  • Provide clear and effective guidance on product features, troubleshooting, and user manuals.
  • Resolve customer complaints and technical issues efficiently while ensuring a high level of customer satisfaction.
  • Document all customer interactions and feedback accurately in the CRM system.
  • Work closely with product development and technical teams to relay customer insights and improve service delivery.
  • Stay updated on the latest technology trends and product updates to provide current information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Premium Appliance Manufacturer in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Premium Appliance Manufacturer in Greece. This role is perfect for individuals who are passionate about high-quality appliances and delivering exceptional customer service. You will be the voice of the brand, assisting customers in Dutch and ensuring they have a delightful experience with our premium products.


Key Responsibilities

  • Manage customer inquiries regarding premium appliances, including product features, warranty issues, and troubleshooting, via phone, email, and chat in Dutch.
  • Provide expert advice and assistance to customers, enhancing their understanding of product usage and maintenance.
  • Resolve customer complaints and technical problems efficiently, ensuring satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with internal teams to improve service processes and address recurring issues.
  • Stay updated on new product launches, features, and industry trends to provide informed support.

Requirements

Job Skills

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