Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is excited to offer fantastic Swedish Speaking Customer Service positions in the stunning country of Greece, inclusive of a fully paid relocation package! This is a wonderful opportunity to further your career while soaking in the rich culture and breathtaking scenery that Greece provides.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize the growth and satisfaction of our employees. Become a part of our dedicated team, where your contributions will directly impact our customers' experiences and overall service quality.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in navigating our products and services, providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure high satisfaction levels.
• Accurately document customer interactions and follow up to ensure all needs are addressed.
• Collaborate with team members and other departments to enhance service delivery and improve customer experience.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer Spanish Speaking Customer Service positions in the picturesque country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career while enjoying the stunning landscapes and rich heritage that Greece has to offer.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize creating a supportive and vibrant work environment. Join our team of dedicated professionals and play a vital role in delivering outstanding service to our customers.

Key Responsibilities

• Provide exceptional support to Spanish-speaking customers via phone, email, and chat, ensuring every interaction is friendly and professional.
• Assist customers in understanding our products and services, providing clear and accurate information.
• Resolve customer inquiries and complaints promptly to maintain high satisfaction levels.
• Maintain accurate records of customer interactions and ensure follow-up for continued satisfaction.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay updated on company offerings and industry trends to provide effective customer support.

Requirements

Mercier Consultancy MD is excited to offer Polish Speaking Customer Service positions in the beautiful setting of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to develop your career while enjoying the rich culture and stunning scenery Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to creating a supportive and dynamic work environment. As a member of our team, you will have the opportunity to make a significant impact on customer satisfaction and service excellence.

Key Responsibilities

• Deliver exceptional support to Polish-speaking customers via phone, email, and chat, ensuring a friendly and professional demeanor in all communications.
• Assist customers in understanding our products and services by providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure their satisfaction and loyalty.
• Maintain accurate records of customer interactions and follow up to ensure their needs are met.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is excited to present fantastic Norwegian Speaking Customer Service positions in the beautiful setting of Greece, along with a fully paid relocation package! This opportunity allows you to build your career while enjoying the rich history and breathtaking scenery of Greece.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we prioritize our employees' growth and ensure a positive and collaborative work environment. Join our dedicated team and contribute to delivering outstanding service to our customers.

Key Responsibilities

• Deliver exceptional support to Norwegian-speaking customers via phone, email, and chat, ensuring each interaction is handled with professionalism and care.
• Guide customers in understanding our products and services by providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to uphold our commitment to customer satisfaction.
• Document all customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay informed about company offerings and industry developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer fantastic Italian Speaking Customer Service positions in stunning Greece, complete with a fully paid relocation package! This opportunity allows you to elevate your career while immersing yourself in the beautiful culture and scenery that Greece has to offer.

Why Join Us?

At Mercier Consultancy MD, we pride ourselves on creating an engaging and supportive work environment. As part of our dedicated team, you will play an essential role in delivering exceptional customer service and ensuring our clients' needs are met.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers in navigating our products and services by offering clear and accurate information.
• Promptly resolve customer inquiries and complaints to maintain high customer satisfaction levels.
• Document customer interactions thoroughly and conduct follow-ups to ensure all concerns are addressed.
• Collaborate with team members and other departments to enhance service quality and improve the customer experience.
• Stay informed about company offerings and industry developments to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer fantastic German Speaking Customer Service positions in the picturesque country of Greece, featuring a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the rich culture and beautiful landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on creating a positive and dynamic work environment. As part of our dedicated team, you will play a pivotal role in ensuring customer satisfaction and delivering exceptional service every day.

Key Responsibilities

• Deliver high-quality support to German-speaking customers through various channels, including phone, email, and chat, maintaining a friendly and professional demeanor.
• Guide customers in understanding our products and services, providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to ensure high levels of customer satisfaction.
• Accurately document customer interactions and perform follow-ups to meet their needs effectively.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry developments to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to present fantastic French Speaking Customer Service positions in the breathtaking country of Greece, complete with a fully paid relocation package! This is a remarkable opportunity to enhance your career while immersing yourself in the rich culture and stunning landscape of Greece.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment. As part of our dedicated team, you will be pivotal in delivering exceptional service and ensuring our customers' satisfaction.

Key Responsibilities

• Provide comprehensive support to French-speaking customers through various channels including phone, email, and chat, maintaining professionalism and warmth in each interaction.
• Assist customers in understanding our products and services, ensuring clear and helpful communication.
• Effectively resolve customer inquiries and complaints promptly, aiming for high satisfaction rates.
• Accurately document customer interactions and ensure follow-ups to meet their needs.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements