Norwegian Customer Support Consultant - Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is looking for an enthusiastic Norwegian Customer Support Consultant to join our team in a remote position based in Greece. This role offers the opportunity to provide top-quality service to Norwegian-speaking customers, helping them with inquiries and solutions that enhance their experience. If you are passionate about customer service and wish to work in a flexible environment, we would love to hear from you!
Key Responsibilities
- Provide exceptional customer support to Norwegian-speaking clients via phone, email, and live chat.
- Assist customers with a variety of inquiries ranging from product information to issue resolution.
- Handle customer complaints with professionalism and a focus on satisfactory resolution.
- Document customer interactions to support team performance and identify trends.
- Collaborate with internal teams to resolve complex issues and improve our service offerings.
- Keep up-to-date with product knowledge and policies to effectively support customers.
Requirements