Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an AML & KYC Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Monitor and analyze crypto transactions using tools like Chainalysis, Elliptic, TRM Labs
• Identify suspicious activity, patterns, and anomalies
• Collaborate with internal teams on investigations and risk assessments
• Stay current on crypto compliance trends and regulations
• Maintain clear records and reports to meet audit standards
• Conduct EDD on high-risk clients and transactions
• Ensure accuracy and compliance in due diligence reviews
• Become a product expert and constantly grow

What you need to succeed in this role:

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

About the Company

Next Job Abroad is delighted to offer a unique opportunity for a Flemish Speaking Customer Service Representative to join our team in beautiful Bulgaria. This role is designed for enthusiastic individuals who love assisting customers and are looking to build a rewarding career in a dynamic environment. You will be responsible for providing top-tier support to our Flemish-speaking clients, addressing their queries, and ensuring an outstanding customer experience.

With fully paid relocation, you can embark on this adventure with ease, discovering the rich culture and history of Bulgaria while advancing your professional career.

Responsibilities

• Provide exceptional customer service to Flemish-speaking customers through various channels, including chat, email, and phone.
• Assist customers with inquiries related to gaming accounts, promotions, and technical issues.
• Resolve problems efficiently to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service offerings and customer experience.
• Stay informed on company services and industry trends to provide accurate information to customers.

Requirements

Next Job Abroad is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative to join our team in beautiful Bulgaria, Sofia. This role is designed for individuals who are passionate about delivering top-notch customer support while experiencing the rich culture and scenic landscapes of Bulgaria. As a key member of our support team, you will assist Dutch-speaking customers with their inquiries, providing them with an enjoyable and seamless experience.

With fully paid relocation support included, this is your chance to embark on a new adventure in a dynamic environment while furthering your career in customer service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through live chat, email, and phone communication.
• Address inquiries related to gaming accounts, promotions, and technical issues promptly and effectively.
• Troubleshoot customer challenges while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to continuously improve the customer experience.
• Stay informed about company products and industry developments to assist customers effectively.

Requirements

Next Job Abroad is delighted to offer a unique opportunity for a Flemish Speaking Customer Service Representative to join our team in beautiful Bulgaria. This role is designed for enthusiastic individuals who love assisting customers and are looking to build a rewarding career in a dynamic environment. You will be responsible for providing top-tier support to our Flemish-speaking clients, addressing their queries, and ensuring an outstanding customer experience.

With fully paid relocation, you can embark on this adventure with ease, discovering the rich culture and history of Bulgaria while advancing your professional career.

Responsibilities

• Provide exceptional customer service to Flemish-speaking customers through various channels, including chat, email, and phone.
• Assist customers with inquiries related to gaming accounts, promotions, and technical issues.
• Resolve problems efficiently to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service offerings and customer experience.
• Stay informed on company services and industry trends to provide accurate information to customers.

Requirements

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Legal Counsel to join our community — someone who is eager to apply their knowledge of international law, gain experience working with a global IT company, communicate with clients from all over the world, and collaborate on interesting and complex tasks together with our Chief Legal Officer.

Sounds exciting? There’s more to come 💛

What you will do:

We are hiring on behalf of our client a Conference Manager, who will be working on the biggest expos and conferences in the fintech industry, online trading, and digital assets. This role is responsible for organizing and curating the event agenda, topics and speakers.

In this role, you will be responsible for researching and developing exceptional event agendas, identifying key industry topics and securing high-profile speakers. Your expertise will ensure that our events feature cutting-edge content and attract leading figures in the industry.

Responsibilities

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: