A fantastic opportunity to join our expanding Project and Fleet Support Team in Lawnswood, North Leeds (LS16 6QY).

Reporting to the Fleet Support Team Leader, the Fleet Support Assistant will support our customers using Fleet products and myMotia. 

Duties & Responsibilities:

• Support and assist in dealing with questions relating to the Fleet products and the myMotia applications.
• Manage and resolve technical customer queries, liaising with our external IT support providers where necessary.
• Use different channels to communicate with customers (webchat, Freshdesk, phone)
• Help shape and test new features for our expanding range of fleet products.
• Apply critical thinking and problem-solving skills to research, troubleshoot, discuss, and communicate with colleagues and customers to solve their enquiry.
• Any other duties as may be reasonably required.
• Compliance with our Business Conduct Guidelines and other Group Policies.

Requirements

We are excited to announce an opportunity for you to join the Fleet Specialist Team at Motia, located in North Leeds (LS16 6QY). In this dynamic role, you will be the main point of contact for our existing customers, helping them manage their fleet needs efficiently. Your aim will be to understand their requirements and provide tailored solutions from our extensive range of products, ultimately helping them save on costs and streamline operations.

Even if you are new to sales, we are committed to delivering all the training required for you to excel in this position!

Duties & Responsibilities

• Build and maintain comprehensive knowledge of our product lines and industry landscape.
• Plan and execute sales activities effectively to meet targets.
• Develop relationships with new customers through effective communication and service.
• Ensure a top-quality service to bolster customer satisfaction and business growth.
• Manage inquiries and follow up on potential sales leads promptly.
• Record interactions in our CRM system to maintain accurate customer records.

• Other reasonable duties as assigned by management.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
• Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.
• Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.
• Document all interactions and feedback in our CRM system to help improve service delivery.
• Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.
• Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Integration Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

We are seeking a highly skilled Senior Salesforce Integration Consultant to design, develop, and manage integrations between Salesforce and external systems. The ideal candidate will have deep hands-on experience with Salesforce platforms, integration patterns, APIs, and middleware solutions, and will play a key role in delivering scalable, secure, and high-performing enterprise integrations.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Sports Gaming industry, with the chance to work in beautiful Greece. This role is perfect for individuals who have a passion for sports and gaming, as well as providing outstanding customer support. As a representative, you will engage with customers in German, assisting them with their inquiries related to sports gaming products and services.

Key Responsibilities

• Manage customer inquiries regarding sports gaming platforms, bets, and promotions via phone, email, and chat in German.
• Provide detailed information on gaming rules, betting options, and account management.
• Assist customers with technical issues related to the gaming platform and ensure quick resolutions.
• Resolve any complaints or concerns effectively to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system for effective follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on sports events and gaming trends to provide relevant and timely assistance.

Requirements

Mercier Consultancy MD is thrilled to present Dutch Speaking Jobs in Vietnam! We are seeking dynamic individuals who are fluent in Dutch and eager for a new adventure. This opportunity includes a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. As part of our team, you will play an important role in providing exceptional service and support to our clients.

Key Responsibilities

• Provide top-notch customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Resolve issues and troubleshoot problems efficiently, ensuring customer satisfaction.
• Document client interactions and maintain accurate records in our CRM system.
• Collaborate with various departments to streamline processes and improve customer experience.
• Stay updated on company products and services to provide informed assistance.

Requirements

Alumil, a leading company in the development and production of architectural aluminum systems in Europe, invites applications for the position of Sales Consultant. This role is integral to our mission of providing innovative solutions and fostering strong client relationships within our diverse clientele.

Key Responsibilities:

• Identify and cultivate relationships with potential clients and partners, enhancing the company's market presence.
• Conduct market analysis to identify trends and opportunities that can be leveraged for business development.
• Provide comprehensive support to clients in technical matters, ensuring optimal understanding and utilization of our products.
• Monitor sales activities, manage client relationships, and oversee order fulfillment to ensure high levels of customer satisfaction.
• Collaborate with marketing and engineering teams to develop targeted strategies that promote our product portfolio.
• Maintain meticulous records of client interactions and sales activities using our CRM system.

Requirements

Mercier Consultancy MD is seeking a skilled German Speaking Support Agent specializing in Logistics to join our vibrant team in Greece. This role is perfect for individuals who are passionate about customer support and have a keen interest in logistics and supply chain management. As a key member of our support team, you will assist our German-speaking clients, ensuring they receive prompt and effective support regarding our logistics services.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to logistics services, including shipment tracking, delivery options, and service policies.
• Effectively manage and resolve customer complaints to maintain high satisfaction levels.
• Document all customer interactions accurately in our CRM system to ensure comprehensive support.
• Collaborate with logistics and operations teams to provide timely solutions and updates to clients.
• Stay informed about service offerings, industry trends, and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a German Speaking Customer Support Representative in the cutting-edge field of AI technology, based in the stunning environment of Greece. This position is perfect for individuals who are passionate about technology and keen to assist our German-speaking clients with their inquiries and support needs while enjoying the Mediterranean lifestyle.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients across various platforms, including phone, email, and live chat.
• Assist customers with inquiries related to AI technology products and services, ensuring comprehensive and accurate responses.
• Effectively resolve customer issues and complaints to enhance satisfaction and loyalty.
• Document all customer interactions meticulously in our CRM system for ongoing service improvement.
• Collaborate with technical teams to provide accurate solutions and escalate issues when necessary.
• Stay informed about industry trends and product developments to provide informed recommendations to clients.

Requirements

Embark on an exciting journey with Mercier Consultancy MD as a German Speaking Customer Care Specialist in the thriving E-Commerce sector! This position not only allows you to engage with customers in your native language but also offers the chance to work in the picturesque country of Greece. Join our passionate team and make a difference in the lives of our customers every day!

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding e-commerce transactions, order status, product information, and returns.
• Collaborate with internal teams to resolve any issues that arise and ensure a seamless customer experience.
• Document customer interactions accurately in the CRM system and follow up as required.
• Identify areas for improvement in customer service processes and proactively suggest solutions.
• Stay updated on company products, services, and promotions to provide accurate information to customers.

Requirements