Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Support Analyst in the FinTech sector, with fully paid relocation. This role is suited for individuals who are passionate about finance and technology and possess excellent communication skills in Norwegian. As a Customer Support Analyst, you will provide top-tier support to our clients, ensuring that they receive the assistance they need to navigate our financial technology solutions effectively.

Key Responsibilities

• Deliver exceptional customer support to Norwegian-speaking clients via phone, email, and live chat.
• Assist clients with inquiries related to our FinTech products and services, providing guidance and solutions.
• Analyze and troubleshoot issues affecting customer accounts, ensuring timely resolution.
• Document interactions and maintain accurate records of customer inquiries in the CRM system.
• Collaborate with technical teams to escalate complex issues and contribute to continuous improvement.
• Stay updated on industry trends and product updates to enhance customer support.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for a French Speaking Customer Service Agent to join a renowned multinational company, with the convenience of working remotely from Greece. This role is tailored for individuals who are passionate about providing exceptional customer service to French-speaking clients, helping them navigate inquiries and concerns with professionalism and care.

Responsibilities

• Handle inquiries from French-speaking customers via phone, email, and chat, ensuring prompt and accurate responses.
• Assist customers with product-related questions, order management, and account inquiries.
• Resolve customer complaints and issues, maintaining high levels of customer satisfaction.
• Document all customer interactions in the CRM system to ensure consistent service delivery.
• Collaborate with team members and other departments to enhance service offerings and efficiency.
• Stay informed about product features, promotions, and company updates to provide informed support.

Requirements

Join Mercier Consultancy MD as a Danish Speaking Digital Trust and Safety Analyst in Sofia! We are excited to offer a role that not only enhances our team but also comes with fully paid relocation to the vibrant city of Sofia. In this position, you will play a vital role in safeguarding our digital platforms, ensuring a secure environment for all users.

Key Responsibilities

• Monitor and assess user-generated content across our platforms to identify violations of safety policies.
• Thoroughly investigate reported incidents, leveraging your analytical skills to evaluate data and make informed decisions.
• Work closely with our technical and security teams to shape and enforce safety protocols and policies.
• Compile and present insightful reports on findings to key stakeholders, driving improvements in digital trust and safety.
• Stay abreast of the latest developments in digital threats and safety measures to proactively mitigate risks.
• Engage with users to foster awareness and understanding of digital safety best practices.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a fully paid relocation package, making it an ideal choice for individuals eager to embrace a new cultural experience while working in a dynamic environment. As a Content Moderator, you will review and manage user-generated content to ensure it aligns with our community standards, contributing to a secure online platform for our Polish-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure compliance with community guidelines.
• Assess content based on established moderation policies and classify it accordingly.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content patterns and user engagement to refine moderation strategies.
• Collaborate effectively with team members to enhance content moderation processes.
• Stay informed about company policies related to content moderation and community interaction.

Requirements

Mercier Consultancy MD is seeking a French Speaking Content Moderator to join our dynamic team in Sofia, Bulgaria! This position comes with a fully paid relocation package, providing an excellent opportunity for those looking to expand their horizons while working in a vibrant city. As a Content Moderator, you will be responsible for reviewing user-generated content to ensure it aligns with our community standards, helping to create a safe online experience for our French-speaking users.

Key Responsibilities

• Evaluate and moderate user-generated content in French to ensure compliance with defined community guidelines.
• Classify content appropriately based on established moderation criteria.
• Identify and report any inappropriate content or policy violations to the necessary departments.
• Provide insights on content trends and user engagement to enhance moderation strategies.
• Collaborate with colleagues to refine and improve moderation processes.
• Stay informed about company policies related to content moderation and community interaction.

Requirements

Mercier Consultancy MD is looking for a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it an exciting opportunity for those eager to experience a new culture and work environment. As a Content Moderator, your primary responsibility will be to evaluate and manage user-generated content to ensure it adheres to our community standards, fostering a safe and engaging online space for our Dutch-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Dutch to ensure compliance with community guidelines.
• Classify and assess content accurately in accordance with established moderation policies.
• Identify and report inappropriate content or policy violations to the necessary teams.
• Provide insights on content trends and user interactions to improve moderation strategies.
• Collaborate with team members to enhance content moderation processes.
• Stay informed about company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to offer the position of Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This opportunity comes with a fully paid relocation package, making it an enticing option for those looking to embark on a new journey in a beautiful city. In this role, you will be tasked with moderating user-generated content to ensure it aligns with our community standards, helping to create a safe online experience for our Dutch-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Dutch to ensure compliance with established community guidelines.
• Accurately classify content according to defined policies and standards.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with colleagues to improve moderation processes and efficacy.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it a fantastic opportunity for individuals eager to experience life in a dynamic city while contributing to a safe online community. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to our community standards, supporting a positive experience for our Dutch-speaking users.

Key Responsibilities

• Moderate and evaluate user-generated content in Dutch to ensure compliance with established community guidelines.
• Classify content accurately based on the defined moderation policies.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to improve moderation strategies.
• Collaborate effectively with team members to enhance content moderation processes.
• Stay informed about company policies regarding content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it an excellent opportunity for individuals looking to start a new adventure in a vibrant city. In this position, you will be responsible for moderating user-generated content to ensure it adheres to our community guidelines, helping to create a safe and engaging online space for our Danish-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Danish to ensure compliance with community standards.
• Classify and assess content based on established moderation guidelines.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with colleagues to improve the content moderation process.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Location: San Francisco, CA

Employment Type: Full-time

Work Arrangement: On-site (minimum 3 days per week)

About the Role

Our client, a venture-backed company aiming to revolutionize the networking industry by creating a vertically integrated infrastructure provider, is seeking a Model Engineer to join their founding core AI team. This is a high-impact role focused on transforming a market with hundreds of billions in revenue by applying cutting-edge machine learning to internet infrastructure.

You will be responsible for the full lifecycle of model development, from data to production deployment, and will directly collaborate with founders to define technical vision and team culture.

What You'll Do