communication

French Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and enjoy providing exceptional customer support. As a representative, you will assist clients with their inquiries in French, ensuring smooth operations and satisfaction in their logistics needs.


Key Responsibilities

  • Handle customer inquiries related to logistics services, including shipping, tracking, and pricing via phone, email, and chat in French.
  • Provide clear and accurate information regarding shipment status, delivery times, and service options.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve any issues or complaints promptly, ensuring a positive customer experience.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about industry trends and company offerings to provide relevant and helpful information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for individuals who are passionate about travel and customer service, and who want to share that passion with others. In this role, you will assist clients in planning their travel experiences, providing information and solutions in French to ensure their needs are met with excellence.


Key Responsibilities

  • Handle inquiries from customers in French regarding travel arrangements, accommodations, and tourism services via phone, email, and live chat.
  • Provide detailed information about destinations, travel packages, and hospitality options.
  • Assist customers with booking processes and modifications, including cancellations and refunds.
  • Resolve customer concerns and complaints promptly and efficiently to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with travel partners and internal teams to enhance the customer experience.
  • Stay updated on industry trends and changes to provide accurate information to clients.

Requirements

Job Skills

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French Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing outstanding customer service. As a customer service representative, you will assist clients with their inquiries related to healthcare services, ensuring they receive the support and information they need in French.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, insurance options, and billing inquiries via phone, email, and chat in French.
  • Provide accurate information regarding available services, appointment scheduling, and healthcare policies.
  • Assist customers with account management, including changes to services and resolving issues.
  • Handle complaints and requests in a compassionate and efficient manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference and compliance.
  • Collaborate with healthcare providers and internal teams to enhance service delivery and support.
  • Stay updated on healthcare regulations, services, and company offerings to provide accurate advice to customers.

Requirements

Job Skills

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French Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is ideal for individuals who are passionate about the energy industry and excel in providing top-notch customer service. As a representative, you will be responsible for assisting clients with their inquiries and ensuring they receive a seamless experience in French.


Key Responsibilities

  • Manage customer inquiries related to oil and gas products and services via phone, email, and live chat in French.
  • Provide information on energy pricing, service options, and regulatory guidelines.
  • Assist customers with account management, service changes, and billing inquiries.
  • Resolve customer complaints and technical issues efficiently, ensuring high levels of satisfaction.
  • Document all customer interactions thoroughly in the CRM system.
  • Collaborate with technical teams and other departments to provide accurate information and resolve issues.
  • Stay updated on industry developments and company offerings to better inform customers.

Requirements

Job Skills

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French Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a strong interest in construction services and a passion for excellent customer care. As a customer service representative, you will assist clients in French, providing support and information related to their construction inquiries and needs.


Key Responsibilities

  • Handle customer inquiries regarding construction services, project timelines, and service offerings via phone, email, and chat in French.
  • Provide information on project details, pricing, and service contracts to clients.
  • Assist customers with scheduling appointments and project updates.
  • Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for record-keeping and future reference.
  • Collaborate with project managers and other internal teams to ensure seamless communication and service delivery.
  • Stay informed about industry developments and company services to provide accurate information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and dedicated to providing exceptional service to customers. As a representative, you will assist clients with inquiries related to automotive products, services, and support, utilizing your fluency in French to ensure clear communication.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, warranties, and services via phone, email, and live chat in French.
  • Provide accurate information on vehicle specifications, features, and maintenance options.
  • Assist customers with service appointments, troubleshooting issues, and resolving complaints.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay updated on industry trends, product launches, and automotive technologies.

Requirements

Job Skills

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Dutch speaking outbound sales agent - Remote In Greece - 1763 Per Month

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Outbound Sales Agent working remotely from Greece, with a competitive monthly salary of 1763 Euro. This role is ideal for motivated individuals who have a passion for sales and the ability to communicate effectively in Dutch. As an Outbound Sales Agent, you will be responsible for reaching out to potential clients, promoting our services, and converting leads into sales.


Key Responsibilities

  • Conduct outbound calls to prospective clients in the Dutch market to generate leads and sell services.
  • Build rapport with prospects and identify their needs to present suitable solutions.
  • Achieve and exceed sales targets by effectively closing sales during calls.
  • Document all interactions and maintain accurate records of leads and sales in the CRM system.
  • Collaborate with marketing teams to develop strategies for lead generation and outreach.
  • Provide excellent customer service to ensure a positive experience for all clients.
  • Stay updated on industry trends and product knowledge to effectively communicate value propositions.

Requirements

Job Skills

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Dutch Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media and enjoy helping users navigate their experiences online. As a representative, you will provide outstanding support to our users in Dutch, addressing inquiries, troubleshooting issues, and enhancing overall user engagement.


Key Responsibilities

  • Handle inquiries related to social media platform features, account management, and content guidelines via phone, email, and live chat in Dutch.
  • Assist users in resolving account-related issues, including login problems and content management.
  • Provide guidance on best practices, community standards, and safety features.
  • Document customer interactions accurately and ensure prompt follow-up on unresolved issues.
  • Collaborate with internal teams to relay user feedback and enhance platform usability.
  • Stay updated on social media trends and policies to provide relevant assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives in the Energy sector, specifically focusing on the Oil & Gas industry. This role is ideal for individuals who are passionate about customer service and have an interest in energy solutions. As a customer service representative, you will support clients in navigating their energy needs while providing exceptional service in Dutch.


Key Responsibilities

  • Manage customer inquiries related to oil and gas services, products, and sustainability practices via phone, email, and chat in Dutch.
  • Provide information on energy solutions, pricing structures, and service contracts.
  • Assist customers with account inquiries, service issues, and technical support.
  • Resolve customer complaints and queries in a timely and satisfactory manner.
  • Document all interactions accurately in the CRM system to ensure seamless communication.
  • Collaborate with internal teams to address customer needs and enhance service delivery.
  • Stay informed about industry trends and company offerings to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about providing exceptional customer support while engaged in the dynamic environment of construction services. In this position, you will assist clients with their inquiries, ensuring smooth communication and outstanding service.


Key Responsibilities

  • Manage inquiries related to construction projects, services, and products via phone, email, and live chat in Dutch.
  • Provide clients with accurate information about project timelines, costs, and service offerings.
  • Coordinate with project managers and construction teams to resolve customer concerns.
  • Document all customer interactions thoroughly to ensure proper follow-up and record-keeping.
  • Assist in troubleshooting and addressing any issues that may arise during construction projects.
  • Stay updated on industry trends and best practices to provide informed guidance to clients.

Requirements

Job Skills

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