Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Next Job Abroad is pleased to announce a prestigious opportunity for a German Speaking Content Moderator to join our esteemed team in Malta, with fully paid relocation offered. This position is ideal for individuals seeking to utilize their linguistic proficiency within a professional context and contribute to the maintenance of online safety and community standards.

In this capacity, the selected candidate will be responsible for the thorough review and moderation of user-generated content to ensure compliance with established guidelines. A meticulous attention to detail and a commitment to upholding community standards are essential in fostering a respectful and safe online environment. We invite qualified individuals with a strong sense of professionalism and dedication to excellence to apply.

Key Responsibilities:

• Conduct comprehensive reviews and assessments of user-generated content to ensure adherence to community standards.
• Identify and appropriately escalate instances of inappropriate content or violations.
• Maintain accurate documentation of moderation actions and contribute to analytical reporting efforts.
• Collaborate effectively with team members to enhance and refine moderation processes and practices.
• Remain informed about industry trends and updates relating to content moderation policies.

Requirements

Next Job Abroad is pleased to present a distinguished opportunity for a German Speaking Content Moderator to join our esteemed team in Malta, with fully paid relocation provided. This position is well-suited for individuals who aspire to utilize their linguistic capabilities in a professional setting while contributing to the maintenance of online safety and community standards.

In this role, you will be tasked with the responsibility of reviewing and moderating user-generated content to ensure compliance with established guidelines. Your meticulous attention to detail will be instrumental in fostering a positive online environment. We invite qualified candidates with a commitment to excellence and a passion for content moderation to apply.

Key Responsibilities:

• Conduct thorough reviews and assessments of user-generated content to ensure adherence to community standards.
• Identify and appropriately escalate instances of inappropriate content or violations.
• Maintain accurate documentation of moderation actions and contribute to team reporting efforts.
• Collaborate effectively with team members to enhance and refine moderation processes.
• Stay informed of industry trends and updates regarding content moderation practices.

Requirements

• Provide accuracy in CRM (Pipedrive) and subscription accounting systems 

• Partnering closely with RevOps Manager to understand our CRM and subscription accounting systems and work on continuous improvement 

• Cultivating and sustaining strong working relationships with pivotal business partners and GTM teams (e.g.

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Next Job Abroad is thrilled to present an exciting opportunity for a German Speaking Customer Service Representative to join our dynamic team in the beautiful country of Malta. If you have a passion for delivering exceptional customer support and thrive in a fast-paced environment, this role could be the perfect fit for you. As a key member of our customer service team, you will assist German-speaking clients with their inquiries and ensure they have a fantastic experience while engaging with our iGaming services.

We offer fully paid relocation so you can embark on this exciting journey and immerse yourself in Malta's rich culture and history.

Responsibilities

• Provide high-quality customer support in German through live chat, email, and phone.
• Assist customers with questions regarding their gaming accounts, promotions, and technical issues.
• Resolve customer inquiries and issues swiftly while ensuring high satisfaction levels.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to enhance the overall customer experience.
• Stay up-to-date with our products and best practices in customer service.

Requirements

Next Job Abroad is thrilled to announce an incredible opportunity for a German Speaking Customer Service Representative to join our dynamic team in sunny Malta. If you are passionate about delivering outstanding customer support and want to experience life in one of the most picturesque locations in the Mediterranean, this role is perfect for you! As a key member of our customer service team, you will engage with our German-speaking customers, assisting them with their inquiries and providing top-notch service.

This position includes a fully paid relocation package, allowing you to comfortably transition to your new environment while enhancing your professional skills in the thriving iGaming industry.

Responsibilities

• Provide excellent customer support to German-speaking clients via live chat, email, and phone.
• Address inquiries concerning gaming accounts, promotions, and any technical issues.
• Resolve customer concerns promptly to ensure high levels of satisfaction.
• Maintain accurate records of interactions and feedback from customers.
• Collaborate with colleagues to continuously improve customer service quality.
• Keep up to date with product knowledge and industry trends to offer informed support.

Requirements

Next Job Abroad is excited to announce an outstanding opportunity for a German Speaking Content Moderator to join our energetic team in Malta, with fully paid relocation included! This position is ideal for individuals looking to combine their language skills with a passion for ensuring a positive online environment.

As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with community guidelines. Your attention to detail will play a crucial role in promoting a safe online experience for users. If you are motivated, detail-oriented, and ready to take on a rewarding role, we would love to hear from you!

Key Responsibilities:

• Review and assess user-generated content for compliance with community standards.
• Identify and report inappropriate content and escalate violations as needed.
• Document moderation actions and contribute to team reporting.
• Collaborate with colleagues to refine moderation processes and guidelines.
• Stay informed about current trends and changes in content moderation practices.

Requirements

Next Job Abroad is excited to present a fantastic opportunity for a German Speaking Content Moderator to join our energetic team in Malta, with fully paid relocation included! If you're eager to immerse yourself in a vibrant work culture while utilizing your language skills to enhance online safety, this role is perfect for you.

As a Content Moderator, your primary responsibility will be to review and moderate user-generated content, ensuring it aligns with community guidelines and fosters a positive user experience. You'll play a crucial role in maintaining a safe online environment. If you're detail-oriented and passionate about content management, we want you on our team!

Key Responsibilities:

• Review and assess user-generated content for compliance with community standards.
• Identify inappropriate content and take appropriate actions to address violations.
• Document moderation actions and contribute to analysis and reporting.
• Collaborate with team members to develop and improve moderation procedures.
• Stay updated with industry trends and content moderation policies.

Requirements