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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about providing top-notch customer service while navigating the dynamic logistics environment. In this position, you will engage with customers in Slovak, helping them with their inquiries and ensuring smooth operations within the supply chain.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, delivery schedules, and supply chain processes via phone, email, and chat in Slovak.
  • Provide clear information about freight options, pricing, and service terms.
  • Assist customers with shipment tracking, booking requests, and managing logistics operations.
  • Resolve any issues or complaints promptly and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide customers with timely and accurate information.
  • Stay informed on logistics trends and service updates to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a career opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are tech-savvy and enjoy helping customers solve their IT-related queries. As a customer service representative, you will engage with clients in Slovak, providing assistance, troubleshooting support, and enhancing their experience with our IT solutions.


Key Responsibilities

  • Respond to customer inquiries about IT products and services via phone, email, and chat in Slovak.
  • Assist customers in troubleshooting technical issues, offering clear and effective solutions.
  • Provide information on product features, installation processes, and software updates.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with IT teams to escalate technical issues that require specialized knowledge.
  • Stay updated on the latest technology trends and company offerings to provide informed assistance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals with a love for travel and a dedication to providing excellent service. You will be the first point of contact for clients, assisting them with their travel inquiries and ensuring they have an outstanding experience in Slovak.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Slovak.
  • Provide detailed information on destinations, available services, and promotional offers.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with hotel partners and tourism services to enhance the customer experience.
  • Stay up to date on travel trends, offers, and company services to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the healthcare industry. This role is perfect for individuals who are passionate about healthcare and providing exceptional support to patients and healthcare professionals. As a representative, you will engage with customers in Slovak, assisting them with their inquiries and ensuring they have a seamless experience navigating healthcare services.


Key Responsibilities

  • Provide outstanding customer service by answering inquiries related to healthcare services, insurance, and patient support through phone, email, and chat in Slovak.
  • Assist patients in scheduling appointments and understanding their treatment plans.
  • Resolve customer concerns and issues promptly and empathetically.
  • Document interactions accurately in our CRM system to maintain accurate records.
  • Collaborate with healthcare teams to ensure timely follow-ups and service delivery.
  • Stay informed about healthcare policies, services, and best practices.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to provide an opening for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about food and drink and appreciate providing exceptional customer care. As a customer service representative, you will assist customers with their inquiries and ensure they have a delightful experience while communicating in Slovak.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information on product availability, pricing, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Address and resolve any customer complaints with empathy and professionalism.
  • Document customer interactions accurately for future reference in the CRM system.
  • Collaborate with operational teams to ensure timely delivery and customer satisfaction.
  • Keep updated on industry trends and product offerings to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.


Key Responsibilities

  • Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
  • Assist customers with service activation, problem resolution, and account management.
  • Provide accurate information regarding energy products and guidelines.
  • Document all customer interactions and report issues to relevant teams for resolution.
  • Collaborate with technical support and field teams to facilitate customer needs.
  • Stay updated on industry trends and regulatory changes to provide informed responses.

Requirements

Job Skills

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Slovak Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who enjoy helping others succeed. In this position, you will provide support and assistance to students and educational institutions, enhancing their learning experiences while communicating effectively in Slovak.


Key Responsibilities

  • Respond to customer inquiries regarding e-learning platforms, courses, and educational resources via phone, email, and chat in Slovak.
  • Assist students with account creation, course enrollments, and technical issues related to the online learning environment.
  • Provide detailed information on course content, program requirements, and available resources.
  • Resolve any issues or complaints in a timely and effective manner to ensure customer satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to support course delivery and enhance the overall customer experience.
  • Stay informed about new educational trends and platform updates to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about supporting clients in a cutting-edge field and are dedicated to providing outstanding customer experiences. As a representative, you will assist customers with inquiries related to our biotechnology products and services, ensuring they receive the assistance they need in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products and services through phone, email, and chat in Slovak.
  • Provide detailed information about product features, usage, and compliance requirements.
  • Collaborate with technical teams to troubleshoot issues and provide effective solutions.
  • Document customer interactions accurately and follow up to ensure ongoing satisfaction.
  • Work closely with sales and product teams to enhance the customer care experience.
  • Stay up to date with biotechnology advancements and product offerings to assist clients effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Slovak Speaking Customer Service Representatives in the banking industry. This position is perfect for individuals who have a keen interest in finance and enjoy helping customers navigate their banking needs. As a part of our dedicated team, you will provide exceptional support and service to clients, using your Slovak language skills to ensure clear communication.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and chat in Slovak.
  • Educate clients on banking processes, account features, and online banking tools.
  • Assist customers with troubleshooting issues related to transactions and account discrepancies.
  • Document all customer interactions accurately and ensure follow-up as needed.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Maintain up-to-date knowledge of banking regulations and financial products.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
  • Provide assistance with ticketing, changes, cancellations, and related services.
  • Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Document all interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
  • Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.

Requirements

Job Skills

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