aviation

Czech Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who have a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries, ensuring they receive timely and accurate information while providing support in Czech.


Key Responsibilities

  • Respond to customer inquiries regarding flight bookings, changes, cancellations, and general aviation queries via phone, email, and chat in Czech.
  • Provide information about flight schedules, baggage policies, and travel regulations.
  • Assist customers in navigating the booking process and managing their reservations.
  • Resolve customer complaints and issues effectively, ensuring a high level of satisfaction.
  • Accurately document customer interactions in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information and support to customers.
  • Stay informed about industry updates and company policies to assist customers effectively.

Requirements

Job Skills

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Serbian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Serbian Speaking Customer Service Representatives in the aviation industry. This position is ideal for individuals who are passionate about travel and aviation, and who wish to provide exceptional support to clients in need of assistance. As a customer service representative, you will communicate with customers in Serbian, addressing their inquiries and ensuring a smooth experience as they navigate aviation services.


Key Responsibilities

  • Respond to customer inquiries regarding aviation services, flight bookings, and airport procedures via phone, email, and chat in Serbian.
  • Assist customers with ticket purchases, changes, and cancellations while providing information on policies and procedures.
  • Resolve customer issues related to baggage, flight status, and other travel-related concerns.
  • Document customer interactions accurately for record-keeping and follow-up purposes.
  • Collaborate with airline partners and internal teams to enhance service delivery and customer satisfaction.
  • Stay updated on aviation industry regulations and best practices for effective customer interaction.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Norwegian Speaking Customer Service Representatives in the aviation industry. This role is ideal for individuals who are passionate about aviation and customer service. As a representative, you will assist passengers with their inquiries regarding flight bookings, travel information, and airline services, all while providing exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, cancellations, and travel itineraries via phone, email, and chat in Norwegian.
  • Provide accurate information on airline services, baggage policies, and fare options.
  • Assist customers with changes to their reservations and address any service-related issues.
  • Resolve customer complaints in a professional and effective manner to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to facilitate a smooth passenger experience and resolve issues promptly.
  • Stay informed on aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
  • Provide assistance with ticketing, changes, cancellations, and related services.
  • Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Document all interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
  • Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and are dedicated to providing exceptional service to customers traveling or engaging with aviation services. As a representative, you will assist clients in Latvian, ensuring they have a seamless and positive experience.


Key Responsibilities

  • Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Latvian.
  • Provide assistance with ticketing, baggage inquiries, and travel changes.
  • Resolve customer issues and concerns with professionalism and efficiency.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with airline and airport personnel to provide accurate information to customers.
  • Stay updated on industry regulations, airline policies, and upcoming travel news.

Requirements

Job Skills

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Swedish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about aviation and dedicated to providing outstanding customer service. You will play a vital role in assisting customers with their inquiries, ensuring smooth travel experiences while communicating effectively in Swedish.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Swedish.
  • Provide information about ticket options, fare rules, and travel regulations.
  • Assist customers with booking changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with operational teams to provide real-time updates and information to customers.
  • Stay informed about industry trends and service offerings to deliver accurate assistance.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Slovenian Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about travel and customer service and are excited to support customers in their aviation needs. As a representative, you will assist passengers and clients in navigating inquiries related to airline services, bookings, and travel information, all while providing exceptional service in Slovenian.


Key Responsibilities

  • Handle customer inquiries related to aviation services, flight bookings, and travel arrangements via phone, email, and chat in Slovenian.
  • Provide assistance with itinerary changes, cancellations, and refunds.
  • Educate customers about airline policies, baggage regulations, and travel updates.
  • Resolve issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with operational teams to address any service-related challenges.
  • Stay up-to-date on industry trends and service offerings to provide relevant information to customers.

Requirements

Job Skills

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Finnish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Finnish Speaking Customer Service Representatives in the aviation industry. This role provides a unique opportunity to work at the heart of the aviation sector, catering to the needs of travelers and industry partners. If you are passionate about customer service and have excellent communication skills in Finnish, we want to hear from you!


Key Responsibilities

  • Assist customers with inquiries related to aviation services, including flight information, ticketing, and regulations via phone, email, and chat in Finnish.
  • Provide updates on flight schedules, cancellations, and handling changes in travel plans.
  • Deliver exceptional customer service by addressing customer concerns and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records within the CRM system.
  • Coordinate with internal teams to ensure smooth processing of customer requests.
  • Stay updated on industry trends and travel regulations to provide accurate information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the aviation industry. This role presents a wonderful opportunity for individuals who are passionate about travel and aviation and who excel in providing exceptional customer support. As part of our dedicated team, you will assist customers in navigating their inquiries and facilitating a seamless experience in the aviation sector.


Key Responsibilities

  • Respond to customer inquiries regarding flight bookings, cancellations, and aviation services via phone, email, and live chat in Portuguese.
  • Provide accurate information on flight schedules, travel policies, and baggage regulations.
  • Assist passengers with account management, including changes to flight itineraries and special requests.
  • Effectively resolve customer complaints and issues, maintaining high levels of satisfaction.
  • Document all interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with various departments to ensure timely and effective service to clients.
  • Stay updated on industry regulations, safety protocols, and service changes to provide informed responses.

Requirements

Job Skills

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Polish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who have a passion for travel and customer service. As a vital member of our team, you will assist customers with their inquiries regarding air travel and aviation services while providing exceptional support in Polish.


Key Responsibilities

  • Manage customer inquiries related to flight reservations, cancellations, and travel policies via phone, email, and chat in Polish.
  • Provide customers with information on flight schedules, pricing, and service regulations.
  • Assist with bookings and modifications to existing reservations, ensuring a smooth customer experience.
  • Resolve any issues or complaints promptly, maintaining high levels of customer satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Work collaboratively with other departments to provide customers with real-time updates and assistance.
  • Stay informed about aviation trends and company offerings to better assist customers.

Requirements

Job Skills

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