Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Mercier Consultancy MD is searching for a dedicated Polish Speaking Technical Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals with a passion for technology and customer service, as you will assist our Polish-speaking clients in resolving technical issues related to our products and services. If you enjoy problem-solving and helping others, this position is the perfect fit for you!

Key Responsibilities

• Provide outstanding technical support to Polish-speaking customers through various channels, including phone, email, and chat.
• Diagnose and troubleshoot technical problems effectively and efficiently.
• Guide customers step-by-step through their technical inquiries and provide clear instructions.
• Document customer interactions and technical issues accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex problems and ensure timely resolutions.
• Stay updated on product knowledge and enhancements to deliver accurate information to customers.

Requirements

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities

Welcome to PXGEO

PXGEO is an innovative marine geophysical service provider combining the strengths of ocean bottom and towed streamer seismic data acquisition techniques to deliver seamless subsurface imaging for a sustainable future.

What's the role?

This role will be part of our Manta Technology team and will be instrumental in designing, developing, and optimizing mechanical systems for our advanced subsea nodes. These nodes are critical components in supporting today’s high-performance data acquisition methods, where ultra-long endurance and reliability are the hallmarks of Manta’s product line. Key responsibilities include:

We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Oklahoma. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.
• Provide technical input for upgrades and scaling projects.

Requirements

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs
Office requirement: This role will report to our office in Richardson, Texas

About DSI

Mercier Consultancy MD is on the lookout for a dedicated Swedish Customer Advisor to join our team, offering a remote work opportunity throughout Greece. If you are passionate about customer service and possess excellent communication skills, this is the perfect chance to assist Swedish-speaking customers while working from the comfort of your home.

Key Responsibilities

• Provide exceptional support to Swedish-speaking clients through various channels including phone, email, and chat.
• Address customer inquiries, provide solutions, and ensure satisfaction with our products and services.
• Assist customers with troubleshooting and resolve any product-related issues they may encounter.
• Maintain accurate records of customer interactions using our CRM system.
• Collaborate with cross-functional teams to enhance customer experience and service delivery.
• Stay updated on company products and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Customer Service Representatives for an Electronics Company based in Athens. If you are passionate about electronics and technology while delivering exceptional customer service, we invite you to join our dynamic team at MCG! In this role, you will assist German-speaking customers with their inquiries and provide top-notch support for electronic products and services.

Key Responsibilities

• Handle customer inquiries related to electronic products, technical support, and warranty services via phone, email, and chat in German.
• Provide clear and accurate information on product specifications, features, and usability.
• Assist customers with troubleshooting issues and guide them through basic repairs or setup procedures.
• Resolve customer complaints efficiently to ensure satisfaction and a positive experience.
• Document customer interactions accurately within the CRM system.
• Collaborate with the technical support and sales teams to enhance customer experience.
• Stay updated on product developments and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Advisor for Smart Home & Appliances with MCG. This remote position allows you to work from anywhere in Greece while assisting customers with their home technology needs. If you have a passion for innovative smart home solutions and exceptional customer service, we want to hear from you!

Key Responsibilities

• Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting issues, and technical support.
• Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey.
• Document all customer interactions accurately in the CRM system.
• Provide feedback to product teams on customer concerns and suggestions for improvement.
• Keep updated with the latest trends in smart home technology and product features.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues.

Key Responsibilities

• Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products.
• Assist customers with product inquiries, troubleshooting, and after-sales support.
• Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with the technical and product teams to provide comprehensive solutions to customer queries.
• Stay updated on product knowledge, features, and services to provide informed assistance to customers.

Requirements