Mercier Consultancy MD is seeking a motivated Dutch Speaking Lead Generation Specialist to join our dedicated team in Greece. This role offers the unique opportunity of fully paid relocation, allowing you to immerse yourself in a vibrant culture while contributing to our online network platform. You will be responsible for generating leads within Dutch-speaking markets, fostering initial relationships, and promoting our innovative services.

Key Responsibilities

• Research and identify potential leads in the Dutch-speaking market to build a strong prospect pipeline.
• Reach out to potential clients via phone, email, and social media, effectively communicating the advantages of our platform.
• Qualify leads to assess their needs and interests, ensuring a good fit with our services.
• Document interactions and update records in our CRM system to track progress and lead status.
• Collaborate with the marketing and sales teams to devise effective lead generation strategies.
• Stay current on industry trends to better convey our platform’s value to potential users.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage. Quento Technologies seeks a highly motivated and experienced Senior Quality Assurance Engineer/Tester to join our team.

Your responsibilities will entail:

About the Job

Join Excelya as Clinical Logistic Supply Manager, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Medical Writing. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities :

Study Start-Up Coordination : Participation in study launch meetings, organization of internal evaluation committees, drafting of Scope of Work/Request for Proposal (SoW/RFP), and development of timelines with ongoing tracking.

CRO Selection & Contracting : Involvement in CRO selection (proposal analysis, bid defense meetings), budget estimation, financial/legal negotiation, and follow-up on contract approvals.

CRO Oversight: Leading the CRO kick-off meeting, reviewing user documentation, managing technical specifications, and coordinating input from internal stakeholders.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 19 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About You

The PMO Analyst ensures delivery discipline across all projects by maintaining Asana hygiene, tracking progress on modules/features, preparing project health reports, collecting updates from PMs, flagging risks early, and supporting the Delivery Ops Lead in driving execution standards.

They act as the backbone of delivery governance, ensuring every project is updated, documented, and visible to leadership — without depending on individual PM habits.

Requirements

1. Asana Management & Delivery Hygiene

• Maintain daily oversight of all Asana boards for active projects (tasks, subtasks, deadlines, dependencies).
• Ensure PMs update status, timelines, documentation, and dependencies according to SOP.
• Identify overdue tasks, inconsistencies, and missing details.
• Send daily/weekly reminders to PMs and escalate hygiene issues to Delivery Ops Lead.

2. Project Progress Tracking

• Track module/feature-level progress against planned timelines.
• Verify updates provided by PMs are complete and accurate.
• Maintain progress sheets or trackers for all critical deliverables.
• Identify delays and bottlenecks early and escalate accordingly.

3. Weekly Delivery Reporting

Mercier Consultancy MD is seeking an enthusiastic Italian Support Agent to join our team at a prominent global logistics firm. This position is based in Greece and offers a unique opportunity for individuals interested in the logistics industry and customer support. In this role, you will be responsible for assisting our Italian-speaking clients, ensuring their needs are met and providing a positive customer experience.

Key Responsibilities

• Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to shipments, logistics services, and tracking information.
• Effectively resolve customer issues and complaints to maintain high satisfaction levels.
• Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
• Work closely with other departments to ensure a seamless experience for clients and to address complex inquiries.
• Stay updated on logistics regulations, services, and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
• Address customer inquiries related to shipments, logistics services, and tracking details.
• Resolve issues and complaints promptly to ensure high levels of client satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
• Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
• Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements