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French Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.


Key Responsibilities

  • Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
  • Provide guidance on account setup, transactions, and financial regulations.
  • Assist customers with issues related to billing, payments, and service inquiries.
  • Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
  • Maintain accurate documentation of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to provide customers with the most accurate and timely information.
  • Stay informed about financial trends and product offerings to effectively assist customers.

Requirements

Job Skills

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Polish Speaking Back Office Gaming Support Specialist - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for a Polish Speaking Back Office Gaming Support Specialist, with fully paid relocation. This position is ideal for individuals who are organized and possess strong problem-solving skills within the gaming industry. As part of our dedicated team, you will provide vital back office support, assisting both customers and internal teams to ensure a seamless experience in our gaming operations.


Key Responsibilities

  • Deliver back office support for gaming-related inquiries from Polish-speaking customers through various communication channels.
  • Collaborate with operational and technical teams to address and resolve issues effectively.
  • Document customer interactions and internal processes with accuracy to maintain comprehensive records.
  • Support the implementation of improvements to optimize back office operations and enhance customer satisfaction.
  • Stay updated on gaming products, trends, and regulations to provide informed support.
  • Participate in training and development programs to enhance your skills and knowledge in the gaming sector.

Requirements

Job Skills

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Czech Speaking Backoffice Gaming Support Specialist

posted by: spj_bot

Mercier Consultancy MD is looking for a detail-oriented Czech Speaking Backoffice Gaming Support Specialist to join our team. In this role, you will provide essential support to our gaming operations, ensuring that customer inquiries and backend processes run smoothly. You will be responsible for assisting customers and internal teams through various channels while maintaining a focus on efficiency and problem resolution.


Key Responsibilities

  • Provide backoffice support for gaming operations, including customer inquiries and administrative tasks.
  • Assist Czech-speaking customers by addressing their concerns and providing accurate information regarding gaming products.
  • Collaborate with the operational teams to troubleshoot issues and enhance the overall customer experience.
  • Document and maintain accurate records of customer interactions and internal processes.
  • Participate in continuous improvement efforts to streamline backoffice operations.
  • Stay informed about industry trends and gaming product updates to effectively support clients and teams.

Requirements

Job Skills

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Spanish Speaking Customer Service Agent For A Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for a Spanish Speaking Customer Service Agent for a leading multinational technology company. In this role, you will be a vital link between the company and its Spanish-speaking customers, delivering high-quality support and ensuring a seamless customer experience with technology products and services.


Responsibilities

  • Assist Spanish-speaking customers through various channels, including phone, email, and chat, with inquiries about technology products and services.
  • Provide detailed information on product features, functionality, and troubleshooting assistance.
  • Resolve customer complaints and technical issues efficiently and professionally, aiming for high customer satisfaction.
  • Document all customer interactions in the CRM system to maintain a clear record of inquiries and resolutions.
  • Collaborate with technical teams to address complex issues and enhance customer service delivery.
  • Stay updated on new product releases, promotions, and industry trends to provide accurate and timely information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service For American Postal Company

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives for an esteemed American Postal Company. This role is tailored for individuals who have a passion for providing exceptional service and are eager to assist customers with their postal and shipping inquiries. As a representative, you will engage with customers in Portuguese to ensure their needs are met efficiently and effectively.


Key Responsibilities

  • Manage customer inquiries related to postal services, shipment tracking, and account management via phone, email, and chat in Portuguese.
  • Provide accurate information about mailing options, pricing, and delivery timelines.
  • Assist customers with processing shipments, resolving issues, and coordinating service requests.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with logistics and operations teams to address customer concerns and improve service delivery.
  • Stay updated on postal regulations and services to provide timely and relevant information.

Requirements

Job Skills

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Portuguese Speaking Customer Service Agent For The Leading Swiss Bank - Athens

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opportunity for a Portuguese Speaking Customer Service Agent for the leading Swiss bank located in Athens. In this pivotal role, you will be the first point of contact for Portuguese-speaking clients, providing them with top-notch customer service and support related to their banking needs.


Responsibilities

  • Engage with Portuguese-speaking customers via phone, email, and chat, answering inquiries related to banking products and services.
  • Provide detailed information on account management, financial products, and assist with transaction-related queries.
  • Resolve customer complaints and issues efficiently while ensuring a high level of customer satisfaction.
  • Maintain accurate records of customer interactions and feedback in the CRM system.
  • Collaborate with various departments to ensure a seamless banking experience for customers.
  • Stay updated on banking regulations, new products, and offers to provide informed responses to clients.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who have a strong background in customer service and a keen interest in helping clients navigate their insurance options. As a customer service representative, you will assist customers with their inquiries in Norwegian, providing them with the information they need to make informed decisions.


Key Responsibilities

  • Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Norwegian.
  • Provide detailed explanations of insurance products, coverage options, and terms and conditions.
  • Assist customers with the claims process, including documentation and follow-up.
  • Resolve customer complaints and issues in a timely and efficient manner.
  • Accurately document all customer interactions in the CRM system to ensure proper follow-up and record-keeping.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay informed about industry trends and updates to provide accurate information to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to delivering excellent customer service, this role is tailored for you. As a customer service representative, you will assist clients with their inquiries and provide them with crucial information about properties and services in their native language.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property tours, and services via phone, email, and live chat in Lithuanian.
  • Provide detailed information on property features, availability, and pricing.
  • Assist clients with appointment scheduling for viewings and follow-ups.
  • Resolve customer issues or complaints effectively, ensuring a positive experience.
  • Accurately document all customer interactions and maintain up-to-date records in the CRM system.
  • Work closely with real estate agents and other teams to facilitate smooth transactions.
  • Stay informed about market trends and company offerings to offer knowledgeable assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.


Key Responsibilities

  • Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
  • Provide accurate information about services, bookings, and hospitality options.
  • Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
  • Document customer interactions thoroughly in our CRM system.
  • Collaborate with hotel and service providers to ensure seamless customer experiences.
  • Stay informed about local tourism developments and hospitality trends to better assist customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing exceptional service in a critical field. You will engage with patients and healthcare clients, assisting them with their inquiries and ensuring they have a smooth experience.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and chat in Estonian.
  • Provide accurate information on services, treatment options, and insurance coverage.
  • Assist patients with scheduling, rescheduling, and canceling appointments as needed.
  • Resolve any issues or complaints in a professional and empathetic manner.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare teams to ensure customer needs are met and to enhance service delivery.
  • Stay updated on healthcare policies, services, and industry standards to provide relevant information to customers.

Requirements

Job Skills

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