Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are eager to help students and educators navigate e-learning platforms. As a customer service representative, you will assist users in French, ensuring they have a seamless and enriching experience with our educational services.

Key Responsibilities

• Handle customer inquiries related to educational programs, e-learning platforms, and resources via phone, email, and chat in French.
• Assist students and educators with account management, technical support, and platform navigation.
• Provide accurate information regarding course offerings, enrollment processes, and features available on the e-learning platform.
• Resolve customer complaints and technical issues promptly to ensure user satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with instructional teams to enhance service delivery and improve customer experiences.
• Stay informed about industry trends and updates in e-learning to provide relevant assistance to users.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology, and who enjoy helping others achieve their learning goals. In this role, you will assist students and educators by providing support in Estonian, ensuring a seamless learning experience.

Key Responsibilities

• Manage customer inquiries related to educational products, services, and e-learning platforms via phone, email, and chat in Estonian.
• Provide information on course offerings, enrollment procedures, and learning resources.
• Assist users with technical issues, account management, and troubleshooting within the e-learning systems.
• Resolve customer complaints and inquiries efficiently, striving for high customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with instructional and technical teams to enhance the customer service experience.
• Stay informed about industry trends and updates to offer informed support to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about making a difference in the field of education and have a strong commitment to customer support, this role is perfect for you. You will assist students, educators, and institutions with their inquiries regarding courses, platforms, and educational resources, all while communicating in Italian.

Key Responsibilities

• Respond to customer inquiries about e-learning platforms, courses, and educational programs via phone, email, and live chat in Italian.
• Provide guidance to students on course selection, enrollment processes, and navigating the e-learning platform.
• Assist in resolving technical issues and directing customers to appropriate resources or support.
• Document customer interactions and keep accurate records for future reference.
• Collaborate with the education and technical support teams to ensure a seamless experience for users.
• Stay updated on new courses, educational content, and technology trends in the e-learning sector.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Developer - C/C++ in Ukraine.

Are you a seasoned software engineer with a strong background in C/C++ and a passion for building high-performance applications? In this role, you'll be part of a distributed development team focused on enhancing and maintaining a physical verification tool designed for processing large geometric data arrays. Working closely with team leads in Ukraine and program managers in the U.S., you'll contribute to the full software lifecycle, from development and testing to deployment across both Windows and Linux environments. This is a great opportunity to play a critical role in a global software project used in the semiconductor and microelectronics industry.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. AI Engineer in Colombia.

We are looking for a highly skilled and motivated Sr. AI Engineer to lead the design, development, and deployment of machine learning systems that drive intelligent features across a fast-growing financial platform. This role will be instrumental in building personalized recommendation engines, fraud detection models, and scalable MLOps pipelines. You will work with a cross-functional team of data scientists and engineers to deliver innovative, AI-powered solutions that improve customer experience and optimize platform performance. Ideal candidates are both technically adept and collaborative, capable of mentoring peers while staying on the cutting edge of machine learning technologies.

Accountabilities:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Staff Product Manager in United States.

In this role, you will be at the forefront of creating an industry-leading Project Management solution for the commercial subcontracting sector. This includes enhancing workflows, labor planning, collaboration, and financial management, while incorporating AI and machine learning technologies to improve the customer experience. You will collaborate closely with a cross-functional team of engineers, designers, and data specialists, aligning the product roadmap with both customer needs and business objectives. Additionally, you will engage with customers to gather feedback, validate solutions, and refine the product offering. Your success will be measured by customer satisfaction (CSAT), feature adoption, and efficiency improvements for clients.

Accountabilities: