Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This role offers a fantastic opportunity for individuals who are passionate about education and dedicated to providing support to students and educators. As a customer service representative, you will assist clients in navigating our e-learning platforms and resources, ensuring a positive and enriching experience.

Key Responsibilities

• Handle customer inquiries related to educational services, e-learning platforms, and course information via phone, email, and chat in French.
• Provide guidance and support to students and educators on accessing resources and resolving technical issues.
• Assist with account management, including registrations, course enrollments, and payment inquiries.
• Document customer interactions accurately in our CRM system for tracking and analysis.
• Collaborate with educational teams to improve service delivery and meet customer needs.
• Stay updated on current educational trends and offerings to provide relevant information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Italian Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals who are passionate about education and eager to assist learners and educators in navigating their e-learning journeys. In this role, you will serve as the primary point of contact for customers, providing support and guidance in Italian to enhance their educational experiences.

Key Responsibilities

• Respond to customer inquiries regarding e-learning platforms, course offerings, and educational resources via phone, email, and chat in Italian.
• Assist students with enrollment processes, account management, and technical support.
• Provide information on program details, certification options, and learning pathways.
• Resolve customer issues promptly and effectively to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with educational teams to stay informed about course updates and resources.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for French Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals passionate about supporting learners and educators while delivering top-notch customer service. In this role, you will assist students, parents, and educational institutions in navigating their e-learning platforms and services, all while communicating fluently in French.

Key Responsibilities

• Manage customer inquiries related to e-learning services, course registration, and technical support via phone, email, and live chat in French.
• Provide guidance on navigating the e-learning platform, including troubleshooting and account management.
• Assist customers with course-related questions, materials, and assessments.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with educational teams to enhance user experience and address academic inquiries.
• Stay informed about updates in the education sector and e-learning trends to offer valuable insights to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and committed to providing outstanding support to students and educators. As a customer service representative, you will assist clients in navigating our educational platforms and services while ensuring they receive the best possible support in Spanish.

Key Responsibilities

• Handle customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Spanish.
• Provide detailed information regarding course offerings, enrollment processes, and technical assistance.
• Assist students and educators with troubleshooting issues and resolving questions effectively.
• Document customer interactions thoroughly in our customer relationship management (CRM) system.
• Collaborate with educational teams to improve the overall customer experience.
• Stay updated on product offerings and educational trends to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.

Key Responsibilities

• Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
• Provide support for account issues, course registrations, and technical questions.
• Educate users on product features and how to effectively use the platform.
• Resolve issues and technical difficulties promptly, ensuring user satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to enhance service delivery and user experience.
• Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.
• Offer guidance and assistance with student account management, enrollment processes, and technical issues.
• Provide accurate information about course content, pricing, and promotional offerings.
• Document customer interactions meticulously to ensure accurate record-keeping.
• Collaborate with educational teams to help resolve inquiries and improve user experience.
• Stay informed about educational trends and updates in e-learning to provide relevant support.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.

Key Responsibilities

• Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
• Guide users through the registration process, course selections, and platform features.
• Assist in troubleshooting technical issues and ensure a positive user experience.
• Document customer interactions diligently and follow up to ensure resolution and satisfaction.
• Collaborate with educational teams to improve service offerings based on user feedback.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

About the Role

We're an AI-native company leveraging AI to automate complex back-office workflows and tasks in the freight industry. Our mission is to unlock profits and lower costs by addressing the bad data and inefficient workflows that plague the supply chain. We’re expanding our AI team and are looking for a talented AI Engineer to build both AI models and features that directly impact our business. The role is broad, offering the opportunity to work on everything from training and deploying in-house multimodal Large Language Models (LLMs) to scaling our inference infrastructure and building AI agent workflows.

What You'll Work On

Your primary focus will be on document extraction and understanding, using multimodal LLMs to extract, normalize, and link data with a high degree of accuracy. You'll also work on scaling our machine learning platform to handle significant increases in training and inference volume. Future projects will include expanding our AI capabilities into workflow automation and audit using AI agents.

This role spans multiple domains:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Software Engineer, Java in Brazil, Colombia, Ecuador, or Mexico.

This role offers the opportunity to develop and scale mission-critical software products used by IT professionals around the world. You’ll join a team of skilled engineers building high-performance, cloud-based applications that support millions of endpoints globally. Leveraging your deep knowledge of Java (and ideally Kotlin), you will design, build, and optimize robust backend systems. If you’re passionate about building scalable services and love collaborating across teams, this is a great opportunity to make a meaningful impact in a fast-growing tech environment.

Accountabilities: