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Slovenian peaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovenian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and eager to support learners and educators in their journey. As a representative, you will assist customers in navigating our e-learning platforms and services, providing high-quality support in Slovenian.


Key Responsibilities

  • Respond to customer inquiries regarding e-learning services, courses, and technical support via phone, email, and chat in Slovenian.
  • Provide guidance on using the e-learning platform, enrolling in courses, and accessing learning materials.
  • Assist with troubleshooting any issues users may encounter while utilizing the platform.
  • Document interactions and customer feedback to improve services.
  • Collaborate with content and technical teams to ensure a seamless user experience.
  • Stay updated on educational resources and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who enjoy helping others succeed. In this position, you will provide support and assistance to students and educational institutions, enhancing their learning experiences while communicating effectively in Slovak.


Key Responsibilities

  • Respond to customer inquiries regarding e-learning platforms, courses, and educational resources via phone, email, and chat in Slovak.
  • Assist students with account creation, course enrollments, and technical issues related to the online learning environment.
  • Provide detailed information on course content, program requirements, and available resources.
  • Resolve any issues or complaints in a timely and effective manner to ensure customer satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to support course delivery and enhance the overall customer experience.
  • Stay informed about new educational trends and platform updates to provide relevant information to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and enjoy helping learners access the resources they need. As a customer service representative, you will communicate with students, educators, and clients in Latvian, providing guidance and support regarding our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Latvian.
  • Provide assistance with account setup, course enrollment, and technical troubleshooting.
  • Guide customers in utilizing our platforms effectively to enhance their learning experience.
  • Document customer interactions and feedback in our CRM system for continuous improvement.
  • Collaborate with the education support team to resolve issues and improve services.
  • Stay informed about new educational products, features, and best practices in e-learning.

Requirements

Job Skills

View the job post & apply

Latvian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about supporting learners and educators in their journey with e-learning solutions, this is the role for you. As a customer service representative, you will be instrumental in assisting students and institutions with their inquiries, helping them make the most of our educational services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and live chat in Latvian.
  • Provide guidance on technical issues and assist users in navigating online learning tools.
  • Support students and educators with course selection, scheduling, and account management.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with educational teams to relay customer feedback and enhance the user experience.
  • Stay updated on new educational products and features to offer informed support.

Requirements

Job Skills

View the job post & apply

Swedish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Swedish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is an excellent opportunity for individuals who are passionate about education and technology, and who are eager to support learners in achieving their educational goals. As a Customer Service Representative, you will assist students and educators with inquiries regarding e-learning platforms and educational resources in Swedish.


Key Responsibilities

  • Handle customer inquiries related to education services, course offerings, and the e-learning platform via phone, email, and chat in Swedish.
  • Provide guidance on the use of e-learning tools, enrollment processes, and access to resources.
  • Assist customers with troubleshooting issues and provide effective solutions.
  • Document customer interactions thoroughly to maintain accurate records.
  • Work closely with product teams to stay informed about new features and updates.
  • Collaborate with educators and administrators to enhance user experience and engagement.

Requirements

Job Skills

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Finnish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are dedicated to supporting learners and educators. In this role, you will provide assistance in Finnish, helping customers navigate e-learning services and enhancing their overall experience.


Key Responsibilities

  • Manage customer inquiries regarding e-learning platforms, course offerings, and educational resources via phone, email, and chat in Finnish.
  • Assist users with account setup, course registration, and technical issues.
  • Provide detailed information about educational programs, features, and user guidelines.
  • Resolve customer complaints and inquiries efficiently, ensuring a high level of satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with educational and technical teams to improve service delivery and user experiences.
  • Stay informed about industry trends and product updates to offer relevant assistance to customers.

Requirements

Job Skills

View the job post & apply

Portuguese Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a remarkable opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and eager to support learners in their pursuit of knowledge. As a customer service representative, you will provide critical assistance to students and educators, ensuring they have the resources and information necessary for a successful learning experience.


Key Responsibilities

  • Manage customer inquiries regarding educational programs, e-learning platforms, and course materials via phone, email, and chat in Portuguese.
  • Assist students and teachers in navigating online learning systems and resources.
  • Provide enrollment support and information about course offerings, pricing, and policies.
  • Resolve any issues or concerns promptly while ensuring a positive customer experience.
  • Document interactions thoroughly and maintain up-to-date customer records.
  • Collaborate with educational teams to enhance service delivery and respond to customer needs.
  • Stay informed about educational trends and our product offerings to provide accurate information.

Requirements

Job Skills

View the job post & apply

Danish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and dedicated to supporting learners and educators in their e-learning journeys. As a customer service representative, you will assist users in navigating our educational platforms and provide them with the information they need to succeed.


Key Responsibilities

  • Respond to customer inquiries related to e-learning products and educational services through phone, email, and chat in Danish.
  • Assist students, parents, and educators with user account issues, course selection, and technical support.
  • Provide clear and helpful information regarding course offerings, registration processes, and educational resources.
  • Resolve issues and complaints swiftly and effectively, ensuring a positive customer experience.
  • Document customer interactions in the CRM system for follow-up and quality assurance.
  • Collaborate with the education team to enhance service delivery and improve customer satisfaction.
  • Stay informed about the latest trends and developments in the education and e-learning sectors.

Requirements

Job Skills

View the job post & apply

Spanish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about education and dedicated to helping students succeed, this role presents a fantastic opportunity to make a meaningful impact. In this position, you will support students, educators, and institutions by providing exceptional customer service in Spanish.


Key Responsibilities

  • Respond to inquiries regarding educational programs, courses, and e-learning platforms via phone, email, and chat in Spanish.
  • Assist students with enrollment processes, access to learning materials, and troubleshooting technical issues.
  • Provide information on course requirements, deadlines, and academic policies.
  • Resolve issues and complaints efficiently while ensuring a positive experience for customers.
  • Document and maintain accurate records of customer interactions in our CRM system.
  • Collaborate with educational teams to enhance service delivery and improve customer satisfaction.
  • Stay abreast of educational trends and updates to provide timely and relevant information.

Requirements

Job Skills

View the job post & apply

Italian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Italian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about making a difference in the field of education and have a strong commitment to customer support, this role is perfect for you. You will assist students, educators, and institutions with their inquiries regarding courses, platforms, and educational resources, all while communicating in Italian.


Key Responsibilities

  • Respond to customer inquiries about e-learning platforms, courses, and educational programs via phone, email, and live chat in Italian.
  • Provide guidance to students on course selection, enrollment processes, and navigating the e-learning platform.
  • Assist in resolving technical issues and directing customers to appropriate resources or support.
  • Document customer interactions and keep accurate records for future reference.
  • Collaborate with the education and technical support teams to ensure a seamless experience for users.
  • Stay updated on new courses, educational content, and technology trends in the e-learning sector.

Requirements

Job Skills

View the job post & apply
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