Hungarian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an exciting opportunity for a Hungarian Speaking Customer Service Agent to join our reputable team, with the chance to work in beautiful Bulgaria and receive paid relocation support. In this role, you will provide exceptional customer service to Hungarian-speaking clients, ensuring they have a positive experience with our products and services.
Responsibilities
- Assist Hungarian-speaking customers via phone, email, and chat, addressing inquiries and providing detailed information about our offerings.
- Offer personalized support, ensuring customer satisfaction through effective solutions to their inquiries and issues.
- Document all customer interactions accurately in the CRM system to maintain effective communication and provide feedback.
- Collaborate with team members to enhance service delivery and contribute to continuous improvement efforts.
- Stay updated on product features and promotions to provide accurate and relevant information to customers.
- Resolve customer complaints promptly and professionally, striving for high levels of satisfaction and loyalty.
Requirements