Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and possess a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing assistance related to automotive products and services.

Key Responsibilities

• Manage customer inquiries regarding automotive products, services, and support via phone, email, and live chat in Dutch.
• Provide accurate information about vehicle features, pricing, availability, and warranties.
• Assist customers with order placements, service bookings, and any related inquiries.
• Resolve customer complaints and technical issues effectively while maintaining high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure a seamless customer experience and timely resolutions.
• Stay informed about automotive trends, product updates, and company initiatives to provide relevant information to customers.

Requirements

Mercier Consultancy MD is currently seeking a talented Dutch Speaking B2B Sales Agent specialized in Online Media, with the exciting opportunity for paid relocation. We are looking for motivated individuals who are passionate about sales and are fluent in Dutch. In this role, you will be responsible for creating and nurturing relationships with business clients in the online media sector, helping them to leverage our solutions to expand their reach and success.

Key Responsibilities

• Identify, engage, and establish relationships with potential B2B clients in the Dutch-speaking market.
• Conduct in-depth consultations to understand client needs and tailor our online media solutions accordingly.
• Present and demonstrate our services to prospective clients, showcasing their benefits and ROI.
• Manage the full sales cycle, from lead generation and prospecting to negotiating contracts and closing deals.
• Collaborate with the marketing team to devise strategies that enhance lead generation and client engagement.
• Stay informed about industry trends and competitor offerings to effectively position our services.
• Achieve and surpass individual and team sales targets, contributing to the overall growth of the company.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Polish to work in Sofia, Bulgaria. In this vital role, you will play a key part in creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring user-generated content, addressing safety concerns, and ensuring compliance with community standards.

Key Responsibilities

• Monitor and evaluate user interactions and content to identify and address potential violations of safety policies and community guidelines.
• Conduct thorough investigations into reported safety incidents, analyzing evidence and determining appropriate resolutions.
• Collaborate with cross-functional teams to develop and enhance policies that promote digital safety and user trust.
• Prepare comprehensive reports regarding safety incidents, trends, and insights for management decision-making.
• Stay informed about the latest developments and trends in digital safety to continually improve our safety practices.
• Engage with users to educate them on safety practices and raise awareness about how to navigate online risks.

Requirements

Mercier Consultancy MD is seeking a talented Digital Trust and Safety Specialist fluent in both Czech and English to work in Bulgaria. In this vital role, you will be responsible for ensuring a secure and trustworthy online environment for our users. Your work will involve monitoring content, addressing safety concerns, and implementing policies that uphold community standards.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify and respond to potential violations of safety policies.
• Conduct detailed investigations into reported safety incidents, utilizing analytical skills to assess evidence and recommend actions.
• Collaborate with cross-functional teams to enhance and develop safety policies that promote digital trust.
• Create and present comprehensive reports on safety incidents and trends to guide strategic decision-making.
• Stay updated on the latest trends and challenges within the digital safety landscape to continuously improve our practices.
• Engage with users to raise awareness of safety practices and educate them about navigating online risks.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.

Key Responsibilities

• Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
• Provide detailed information on available entertainment options and assist with bookings and reservations.
• Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
• Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Chinese Speaking Customer Service Representatives for a prestigious luxury car company, with remote work options available in Greece. This position is ideal for individuals who are passionate about the automotive industry and luxury brands while providing excellent customer service to a discerning clientele. As part of the team, you will assist customers in navigating their inquiries and ensuring a seamless experience with our luxury vehicle offerings.

Key Responsibilities

• Respond to customer inquiries regarding luxury vehicle features, specifications, and services via phone, email, and live chat in Chinese.
• Provide personalized support for customers interested in luxury car purchases, maintenance, and warranty services.
• Assist clients with appointments, service schedules, and any issues related to their vehicles.
• Resolve customer concerns and complaints promptly and professionally to ensure satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with sales and service teams to enhance customer experience and loyalty.
• Stay informed about the latest luxury automotive trends and product offerings to provide relevant insights.

Requirements

Mercier Consultancy MD is seeking a talented and experienced Arabic Speaking B2B Sales Agent to join our team in Athens, Greece. We are looking for an individual who possesses a strong sales acumen and a passion for developing business relationships in the B2B sector. The successful candidate will play a vital role in expanding our client base and enhancing our service offerings in the Arabic-speaking market.

Key Responsibilities

• Identify and pursue new business opportunities in the Arabic-speaking B2B market through strategic outreach efforts.
• Develop and deliver engaging presentations to potential clients, showcasing how our products and services can address their specific needs.
• Manage the sales cycle from prospecting through to negotiation and closure, ensuring customer satisfaction throughout.
• Build strong relationships with existing clients to encourage repeat business and referrals.
• Collaborate with cross-functional teams to align sales strategies with the overall company objectives and product offerings.
• Monitor market trends and competitor activities to identify opportunities for growth and development.
• Achieve and exceed sales goals while contributing to the overall success of the sales team.

Requirements

Alumil, a leading company in the design and manufacturing of architectural aluminum systems in Europe, is seeking a Technical Consultant.

About the Role

The main purpose of this role is to provide technical support to aluminum fabricators, develop new partners, and enhance the technical expertise of existing partners. As a Technical Consultant, you will promote aluminum systems, particularly the Supreme systems, to fabricators by providing high-level technical solutions. Additionally, you will support fabricators who collaborate with sales engineers on large-scale projects.

Candidate Profile

A key attribute for a successful Technical Consultant is the ability to guide and advise partners. We seek an individual who will develop our partners and fabricators in the region, offering the necessary expertise in aluminum profiles. As a Technical Consultant at Alumil, you will have the opportunity to connect our modern aluminum systems with the technical requirements of our clients.

Requirements

Required Qualifications and Experience:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our German-language marketing efforts and accelerate our brand presence across Germany. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business German, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.