Join Mercier Consultancy MD and take advantage of an exciting opportunity for Danish Speaking professionals looking for an adventure in Bulgaria! We are offering fully paid relocation packages for qualified candidates who are eager to advance their careers while experiencing a new culture and lifestyle.

In this role, you will leverage your language skills to provide exceptional customer support and service to our clients, helping them navigate products and address any inquiries they may have. You will enjoy a supportive work environment that values your contributions and offers opportunities for professional growth.

Key Responsibilities

• Provide outstanding customer support in Danish through various communication channels: phone, email, and chat.
• Assist customers with inquiries regarding services, products, and account management.
• Document interactions meticulously in our CRM system to maintain accurate client records.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Collaborate with internal teams to drive seamless service delivery and continuous improvement.
• Participate in training programs to enhance product knowledge and service excellence.

Requirements

Mercier Consultancy MD is delighted to offer an incredible opportunity for a Hungarian Speaking Player Support Specialist for Riot Games. This role is designed for those who are not only passionate about gaming but also excel in providing exceptional player support. As a key member of our team, you will assist Hungarian-speaking players with their queries, ensuring they have an enjoyable gaming experience with Riot's titles.

Key Responsibilities

• Provide dedicated support to Hungarian-speaking players through various communication channels.
• Assist players with inquiries regarding game features, technical issues, and account management.
• Resolve player issues efficiently to maintain a high level of satisfaction and engagement.
• Document interactions accurately to help identify trends and improve support services.
• Collaborate with development and community teams to relay valuable player insights and feedback.
• Stay updated on game developments, events, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Dutch/Flemish Speaking Agent for Eneco, allowing you to work remotely from the picturesque country of Greece. In this position, you will be responsible for providing exceptional customer support to Dutch/Flemish-speaking clients, helping them navigate Eneco's energy products and services.

Responsibilities

• Engage with customers through phone, email, and chat in Dutch/Flemish, providing them with accurate information and support for their energy needs.
• Assist customers with account inquiries, billing issues, and service-related questions in a timely and friendly manner.
• Troubleshoot problems concerning products and services, ensuring all solutions are effectively communicated to the customers.
• Document each customer interaction in the CRM system to maintain high standards of service quality.
• Work collaboratively with other teams to resolve escalated issues and enhance the overall customer experience.
• Stay informed about Eneco's product offerings and energy-related news to better assist customers.

Requirements

Mercier Consultancy Medical is seeking enthusiastic Nederlands/Vlaamse Klantenservice-vertegenwoordigers to join our team remotely from Greece! If you have a passion for customer service and enjoy helping others, this is the perfect opportunity for you. As a Customer Service Representative, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a high level of satisfaction. We are committed to providing a positive working environment that values your contributions and supports your professional growth.

Key Responsibilities

• Provide exceptional customer service to clients through various channels (phone, email, and chat).
• Identify and resolve customer issues and queries in a timely manner.
• Document all customer interactions and maintain accurate records.
• Assist in the development of customer service procedures and best practices.
• Collaborate with team members to enhance customer satisfaction and loyalty.
• Stay updated on product knowledge and services offered by the company.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Technical Support Agent for remote work opportunities available worldwide. This position is ideal for tech-savvy individuals who excel in communication and enjoy helping customers resolve technical issues. As a member of our team, you will play a crucial role in ensuring our Dutch-speaking clients receive outstanding support for our innovative products.

Key Responsibilities

• Provide exceptional technical support to Dutch-speaking customers through various communication channels including phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues with products and software efficiently.
• Explain solutions clearly to customers, walking them through the necessary steps.
• Log and track customer interactions and solutions in our CRM system.
• Work alongside product teams to report and escalate more complex technical problems.
• Continuously update your knowledge on product features and technical updates to enhance customer support.

Requirements

🚀 Are you passionate about customer service and fluent in Dutch? Join our amazing team at Mercier Consultancy MD as a Dutch Speaking Remote Customer Service Representative! This is an incredible opportunity to work remotely from anywhere in the world.

Your journey begins with a comprehensive 3-month training and trial program in Greece, where you will gain invaluable hands-on experience while collaborating with our supportive team. Once you complete your training, you'll transition to remote work, providing top-notch service to clients across the globe.

What You’ll Do:

• Deliver exceptional customer support to Dutch-speaking clients through various channels such as phone, email, and chat.
• Effectively resolve inquiries, ensuring a positive experience with every interaction.
• Master our client systems and processes during the training program to enhance your efficiency.
• Work flexibly from anywhere while staying connected with an enthusiastic global team.
• Seize the opportunity to grow your career within a high-performing environment.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opening for a Player Support Specialist who is fluent in both Polish and English, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for individuals passionate about gaming and dedicated to providing exceptional support to players. You will be responsible for assisting players with their inquiries and ensuring they have a smooth, enjoyable gaming experience.

Key Responsibilities

• Provide outstanding player support in Polish through email.
• Assist players with questions related to game features, technical issues, and account management.
• Resolve player concerns efficiently to enhance overall satisfaction and retention.
• Document player interactions and provide feedback to improve support services.
• Collaborate with development and community management teams to share player insights.
• Stay informed of game updates, features, and industry best practices in player support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience.

Key Responsibilities

• Provide top-notch player support in Polish via email.
• Assist players with inquiries related to game features, technical challenges, and account management.
• Resolve player concerns efficiently to enhance overall satisfaction and player retention.
• Document player interactions effectively to inform service improvements and best practices.
• Collaborate with other teams to relay valuable player insights and contribute to community building.
• Stay up-to-date with game developments and industry trends to ensure knowledgeable support.

Requirements

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist who is fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is ideal for individuals who are passionate about gaming and want to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.

Key Responsibilities

• Provide outstanding player support via email in Hungarian.
• Assist players with questions regarding game features, technical issues, and account management.
• Resolve player concerns swiftly to enhance player satisfaction and loyalty.
• Document player interactions effectively to improve overall service quality.
• Work collaboratively with other teams to communicate player feedback and insights.
• Remain informed about game updates and best practices in customer support to provide knowledgeable assistance.

Requirements