Join Our Team!

Are you fluent in Swedish and seeking an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role allows you to experience the beauty of Greece while providing exceptional customer service from the comfort of your home.

Your Role:

• Provide outstanding support to Swedish-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become adept with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eager to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and effective in a fast-paced environment.
• Ability to work (remotely) while being flexible in your schedule.

Benefits

Join Our Team!

Are you fluent in Swedish and looking for an exciting (remote) opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Swedish Speaking Customer Representative.

This role allows you to work remotely from Greece, combining the beauty of the country’s culture with the rewarding experience of providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Swedish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels, such as phone, email, and chat, to assist customers.
• Become proficient in our systems to provide high-quality service efficiently.
• Collaborate closely with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Swedish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools for remote support.
• Self-motivated, proactive, and able to work effectively in a fast-paced environment.
• Open to working (remotely) while being based in Greece!

Benefits

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Tobacco Company in Greece. This role is perfect for individuals who are passionate about customer engagement and are looking to work in a dynamic industry. As a customer service representative, you will assist clients in Portuguese, addressing inquiries and providing support related to tobacco products and services.

Key Responsibilities

• Handle customer inquiries regarding tobacco products, brand information, and services via phone, email, and live chat in Portuguese.
• Provide detailed information about product offerings, promotions, and health regulations.
• Assist customers with order placements, modifications, and inquiries regarding shipments and returns.
• Resolve customer issues and complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to enhance customer experience and ensure compliance with company policies.
• Stay informed about tobacco industry trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives in the Travel & Hospitality sector, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about travel and hospitality, and who enjoy helping customers create memorable experiences. As a member of our team, you will assist clients by addressing their inquiries and providing exceptional service in German.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and services via phone, email, and chat in German.
• Provide information on travel destinations, itineraries, and hospitality offerings.
• Assist customers with booking processes, changes, and cancellations professionally.
• Resolve any issues or complaints with a focus on delivering high-quality customer satisfaction.
• Document all interactions and maintain accurate records in the CRM system for follow-up purposes.
• Collaborate with teams across the organization to ensure seamless service delivery.
• Stay current with travel trends and destination highlights to provide accurate recommendations and advice.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for Booking.com, based in the picturesque settings of Greece. This role combines the vibrant hospitality industry with a unique chance to work in a beautiful location. As a customer service representative, you will assist customers in German, helping them with their travel bookings, inquiries, and issues, while delivering exceptional service.

Key Responsibilities

• Respond to customer inquiries related to travel bookings, accommodations, and services via phone, email, and live chat in German.
• Assist customers with booking modifications, cancellations, and provide information about available services.
• Resolve any issues or complaints related to bookings in a timely and professional manner.
• Document customer interactions accurately in our CRM system for tracking and improvement purposes.
• Work closely with other teams to ensure smooth operational processes and excellent service delivery.
• Stay updated on promotions, travel trends, and company policies to provide accurate information to customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support