Mercier Consultancy MD is excited to offer an opportunity for enthusiastic individuals to join our team as Dutch Speaking Customer Service Representatives in the hospitality and tourism industry! In this dynamic role, you will help create memorable experiences for travelers by providing exceptional support and assistance in Dutch. Your ability to communicate effectively with customers in their native language will be critical in ensuring satisfaction and building lasting relationships.

Key Responsibilities

• Respond to customer inquiries and reservations via phone, email, and chat in Dutch.
• Provide information on travel destinations, accommodations, and services available.
• Assist customers with booking modifications, cancellations, and payment issues.
• Handle complaints and resolve issues with empathy and professionalism.
• Maintain accurate records of customer interactions in our system.
• Collaborate with travel agents, hotels, and other service providers to enhance customer experience.
• Stay updated on hospitality trends and offerings to better serve customers.

Requirements

Mercier Consultancy MD is proud to offer a rewarding opportunity for Dutch Speaking Customer Service Representatives in the Government & Public Sector industry. This position is ideal for individuals who are passionate about service and dedicated to assisting the public with their inquiries. You will serve as a vital link between citizens and government services, providing clear and accurate information while demonstrating a strong commitment to public service.

Key Responsibilities

• Handle inquiries from the public regarding government services, programs, and policies via phone, email, and chat in Dutch.
• Provide accurate information and guidance to citizens in a friendly and professional manner.
• Assist in troubleshooting issues related to public services and facilitate necessary follow-ups.
• Document all customer interactions and ensure proper record-keeping.
• Work collaboratively with government departments to resolve inquiries effectively.
• Stay informed about changes in government policies and services to provide up-to-date information.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the food and beverage industry. Join our dynamic team and play a vital role in providing excellent customer service to ensure that our clients have the best experience with our products. In this role, you will leverage your language skills to communicate effectively with our Dutch-speaking customers, helping them with their inquiries and ensuring their satisfaction.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, orders, and promotions via phone, email, and live chat in Dutch.
• Provide accurate information about products, ingredients, and dietary restrictions.
• Assist customers with order placements, modifications, and tracking.
• Handle complaints and issues with professionalism and efficiency, ensuring customer satisfaction.
• Maintain detailed documentation of customer interactions in the customer relationship management (CRM) system.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Stay knowledgeable about our product offerings and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Customer Service Representatives within the finance sector! If you are passionate about delivering exceptional customer experiences and have a strong command of the Dutch language, we want to hear from you. In this role, you will be at the forefront of providing high-quality support to our clients, helping them navigate their financial inquiries and ensuring their needs are met promptly and professionally.

Key Responsibilities

• Assist customers with financial inquiries via phone, email, and live chat in Dutch.
• Provide information on various financial products and services.
• Support customers in resolving issues with their accounts, transactions, and billing.
• Document all customer interactions and maintain accurate records in the system.
• Collaborate effectively with internal teams to ensure customer satisfaction.
• Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Dutch Speaking Customer Service Representatives within the construction industry. If you are an enthusiastic and detail-oriented individual with a passion for customer service, we invite you to join our team. In this role, you will be instrumental in supporting clients and contractors by providing guidance and information in Dutch, ensuring every interaction reflects our commitment to quality and customer satisfaction.

Key Responsibilities

• Respond to customer inquiries regarding construction services, project updates, and related questions via phone, email, and chat in Dutch.
• Provide accurate information about products, services, and project timelines.
• Assist clients in understanding contracts and service agreements.
• Resolve customer issues and complaints with professionalism and efficiency.
• Document interactions and maintain accurate records in the system.
• Collaborate with project managers and teams to ensure smooth communication and service delivery.
• Stay informed about industry trends and updates to better assist customers.

Requirements

Mercier Consultancy Medical is seeking enthusiastic individuals for the role of Dutch Speaking Customer Service Representatives in the vibrant city of Athens! Join our team and become part of an exciting environment within the aviation industry. As a Customer Service Representative, your primary responsibility will be to assist customers with their inquiries, providing exemplary service and support in Dutch. You'll play a crucial role in enhancing customer satisfaction and ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Dutch.
• Provide accurate information regarding flight schedules, bookings, and general travel queries.
• Assist customers with changes to their reservations and ticketing.
• Handle customer complaints and resolve issues in a professional manner.
• Ensure all customer interactions are documented accurately in the system.
• Work collaboratively with team members to enhance service delivery.
• Participate in training sessions to stay updated on products and services.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively looking for a Sales Support Specialist to join our team in our offices located in Piraeus.

As an Client Service Manager, you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: