Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Italian Service Advisor for a prestigious US Shipping Company, complete with paid relocation to Greece! This is a fantastic chance for individuals who are passionate about customer service and are looking to embark on a new adventure in a beautiful country.

In this role, you will be the primary point of contact for Italian-speaking customers, assisting them with their inquiries related to shipping and logistics.

Key Responsibilities:

• Provide exceptional customer service to Italian-speaking clients via phone, email, and chat regarding shipping inquiries and services.
• Assist customers with tracking shipments, scheduling deliveries, and resolving issues effectively.
• Document all customer interactions and maintain comprehensive records in our CRM system.
• Work closely with logistics teams to ensure smooth operations and customer satisfaction.
• Stay informed about the shipping industry and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German-Speaking Support Agents with a full relocation package to Greece! This position is tailored for individuals who are passionate about customer service and are eager to support clients in a vibrant and dynamic environment. As part of our team, you will play a key role in assisting our German-speaking customers, ensuring they receive the highest level of support.

Key Responsibilities

• Provide exceptional customer service to German-speaking clients via phone, email, and live chat.
• Assist with inquiries regarding products, services, and account-related issues.
• Address and resolve customer complaints effectively to maintain high satisfaction levels.
• Log and track customer interactions and issues in our CRM system for accurate records.
• Collaborate with other teams to manage complex inquiries and escalate when necessary.
• Stay informed about product updates, promotions, and industry trends to provide informed responses to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Customer Support Representative in Greece, complete with a relocation package! This position is perfect for individuals who are looking to further their careers in customer service while immersing themselves in the beautiful and historically rich environment of Greece.

Key Responsibilities

• Provide outstanding support to German-speaking customers through various communication channels, including phone, email, and chat.
• Respond to customer inquiries regarding products, services, and company policies promptly and accurately.
• Effectively manage and resolve customer concerns and complaints to ensure high satisfaction levels.
• Document all customer interactions meticulously in our CRM system for continuous quality improvement.
• Collaborate with colleagues across departments to deliver holistic solutions to enhance customer experiences.
• Keep up to date with product knowledge, industry trends, and company offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Danish Speaking opportunities in Sofia, Bulgaria, complete with a fully paid relocation package. We are looking for dynamic individuals passionate about customer service and eager to make a difference in their roles. You will engage with clients in Danish, ensuring they receive outstanding service while enjoying the vibrant culture of Bulgaria.

Key Responsibilities

• Provide exceptional customer support in Danish via various channels including phone, email, and live chat.
• Assist customers through inquiries, resolving issues efficiently and effectively.
• Document all customer interactions accurately in our CRM system to ensure a seamless service experience.
• Work closely with other teams to relay customer feedback and enhance operational processes.
• Stay informed on product offerings and relevant industry knowledge to provide informed advice.
• Participate in training sessions and other professional development opportunities.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Czech Speaking professionals in the vibrant city of Sofia, Bulgaria. We are looking for motivated individuals ready to embark on a new career path with a fully paid relocation package. This position is perfect for candidates who want to immerse themselves in a new culture while leveraging their Czech language skills.

Key Responsibilities

• Provide high-quality customer support or advisory services to Czech-speaking clients through various communication channels.
• Assist customers with inquiries, product information, and issue resolution, ensuring exceptional service delivery.
• Document all customer interactions accurately in our CRM system for tracking and continuous improvement.
• Work collaboratively with team members to enhance processes and customer experience.
• Maintain up-to-date knowledge of products and services to deliver accurate information to clients.
• Engage in training and development opportunities to enhance your skills and contribute effectively to the team.

Requirements

Are you a fluent Dutch speaker who thrives in customer-focused environments? Join us at Mercier Consultancy MD as a Support Specialist for Dutch customers, based in the stunning landscape of Greece! This multifaceted role involves assisting clients through phone, chat, and email communication, allowing you to build lasting relationships as you support our valued Dutch clientele.

Your Role

As a Support Specialist, you will be the first point of contact for Dutch customers, delivering exceptional service across multiple channels. Your excellent communication skills will be the key to providing personalized assistance and ensuring satisfaction with our products and services.

Key Responsibilities

• Tackle inbound queries from Dutch customers through phone, chat, and email.
• Offer timely and accurate information to resolve issues and provide guidance.
• Maintain clear and detailed documentation of customer interactions.
• Coordinate with team members to ensure efficient resolution of client issues.
• Keep up-to-date with product knowledge and policies to inform customers effectively.
• Contribute to team initiatives aimed at enhancing customer support processes.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-Speaking Support Consultant to join our team, focusing on a leading betting app! This role will be based in the beautiful setting of Greece, where you will engage directly with users to provide top-notch support and enhance their overall experience. If you have a passion for customer service and enjoy working in a dynamic environment, we want to hear from you!

Key Responsibilities

• Respond to customer inquiries and issues via various communication channels, including email, chat, and phone.
• Provide detailed product information and troubleshooting assistance for the betting app to ensure a seamless user experience.
• Collaborate with internal teams to resolve complex issues and escalate as necessary.
• Document customer interactions and feedback to help improve service delivery and app functionality.
• Stay updated on product features, promotions, and industry trends to provide informed support.
• Help create and maintain support documentation and FAQs to enhance customer self-service options.

Requirements

Mercier Consultancy MD is excited to offer a Remote Customer Advisor position in the Energy Sector for Dutch-speaking individuals, providing a unique opportunity to work from anywhere in Greece. If you are passionate about the energy industry and enjoy engaging with customers to answer their inquiries, this role is designed for you!

Key Responsibilities

• Provide outstanding customer support to Dutch-speaking clients in the energy sector through phone, email, and chat communications.
• Assist customers with inquiries regarding energy plans, billing issues, and service-related questions.
• Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with the operations team to relay customer feedback and improve service offerings.
• Stay informed about industry trends and regulatory developments relevant to energy services.

Requirements

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

Join Mercier Consultancy MD as a Live Expert specializing in the high-tech industry, where you will have the exciting opportunity to work in Greece! This role is perfect for individuals who are passionate about technology and have a knack for assisting customers. As a Dutch-speaking Live Expert, you will engage with clients in real-time, providing support, troubleshooting, and expert advice on a range of high-tech products and services.

Key Responsibilities

• Provide exceptional customer support through live chat, video calls, and other communication channels in Dutch.
• Assist clients with inquiries regarding high-tech products, offering expert guidance and troubleshooting assistance.
• Identify customer needs and tailor solutions to enhance their experience with our products and services.
• Stay updated on the latest high-tech trends, products, and company offerings to provide informed support.
• Collaborate with technical teams to resolve complex issues and escalate when necessary.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Requirements