German Speaking Customer Support - (Remote) in Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to announce an opening for a German Speaking Customer Support Representative, offering a remote work opportunity based in Greece. This position is perfect for individuals who are eager to provide exceptional support to our German-speaking clients while enjoying the flexibility of remote work.
Key Responsibilities
- Offer high-quality customer support to German-speaking clients through various communication channels including phone, email, and chat.
- Respond promptly and professionally to inquiries regarding products, services, and company policies.
- Skillfully handle and resolve customer complaints and issues to ensure a positive customer experience.
- Document all customer interactions accurately in our CRM system for future reference and improvement.
- Collaborate with cross-functional teams to provide comprehensive solutions and improve service quality.
- Stay up-to-date with product knowledge and industry trends to provide informed assistance to clients.
Requirements