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(native Finnish) Chat Support Consultant, crypto (Remote)

posted by: spj_bot

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet  KPI;
  • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
  • Communicate with developers and cross-functional specialists. 

Job Skills

View the job post & apply

(native Finnish) Chat Support Consultant, crypto (Remote)

posted by: spj_bot

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet  KPI;
  • Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
  • Communicate with developers and cross-functional specialists. 

Job Skills

View the job post & apply

(Fluent English) Gaming Support Consultant, RPG (remotely)

posted by: spj_bot

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

  • Deliver outstanding customer support via chats and emails;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

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Senior Salesforce Core Developer - Data Cloud - Octopus by RTG

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview:

A Salesforce Core Developer specialized in Data Cloud is responsible for designing, developing, and maintaining scalable data solutions that unify, transform, and activate customer data across Salesforce platforms. The role focuses on leveraging Data Cloud’s data models, harmonization capabilities, and activation tools to enable real-time insights, personalization, and cross-cloud integrations.

Job Responsibilities:

Job Skills

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(fluent German & English) Customer Support Consultant (Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

Data Scientist - NLP/NLU

posted by: spj_bot

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Job Skills

View the job post & apply

Data Scientist - NLP/NLU

posted by: spj_bot

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Job Skills

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Machine Learning Engineer, AI Decisioning

posted by: spj_bot

Machine Learning Engineer, AI Decisioning (Full-time)

Location: Remote (North America) / San Francisco (Optional)

Salary Range: $200,000 - $260,000 USD

We are expanding our data activation products to include a powerful intelligence layer, and we are looking for a highly experienced Machine Learning Engineer to join our team. Hundreds of companies use our platform to automate and improve operations by syncing data into their systems, but there is immense potential in helping them make smarter decisions about which customers to message, what content to use, and when to send messages.

A lot of this crucial decision-making today is often manual and driven by intuition. By integrating machine learning, we aim to deliver a step-function impact for our customers. Given our access to first-party customer data, we are perfectly positioned to build an intelligence layer that leverages this rich data source.

Your responsibilities will include working on complex problems such as:

Job Skills

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Marketing Coordinator (German) - SaaS/IoT, German Market Growth

posted by: spj_bot

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our German-language marketing efforts and accelerate our brand presence across Germany. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business German, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.

Job Skills

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Marketing Coordinator (French) - SaaS/IoT, French Market Growth

posted by: spj_bot

Are you a creative marketer who loves experimenting across channels to find what truly drives growth?

Keycafe is looking for a Marketing Coordinator to own our French-language marketing efforts and accelerate our brand presence across France. In this role, you’ll execute multi-channel campaigns, craft persuasive content in professional business French, and uncover new opportunities that expand our reach within key industries.

If you enjoy working across the full funnel, thrive in a fast-moving SaaS/IoT environment, and want to play a meaningful role in driving measurable results, this is your chance to make a global impact.

Job Skills

View the job post & apply
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