Mercier Consultancy MD is seeking a skilled German B2B Inbound Sales Advisor to join our team in Athens, offering a competitive base salary of 2000 Euro per month. This is an excellent opportunity for individuals with a strong sales background and fluency in German, looking to enhance their careers in a dynamic environment. As a B2B Inbound Sales Advisor, you will connect with business clients, understand their needs, and provide tailored solutions that drive business success.

Key Responsibilities

• Respond to incoming inquiries from German-speaking B2B clients, providing exceptional customer service and support.
• Identify client needs and recommend appropriate services to meet their business objectives.
• Maintain comprehensive records of customer interactions and sales activities in our CRM system.
• Build strong relationships with key decision-makers to foster long-term partnerships.
• Collaborate with marketing and product teams to develop strategies that enhance lead generation and conversion efforts.
• Stay updated on industry trends, market conditions, and product knowledge to effectively inform clients.
• Achieve individual and team sales targets, contributing to overall company success.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for a French Customer Support Representative for a prestigious jewelry company, with the flexibility of working remotely from beautiful Greece. In this role, you will be the primary contact for our French-speaking clients, providing exceptional service and assistance related to our exclusive jewelry collections.

Key Responsibilities

• Provide high-quality customer support to French-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding product details, orders, returns, and other service-related issues.
• Resolve customer complaints and issues efficiently, ensuring a delightful customer experience.
• Document all customer interactions thoroughly in our CRM system to support continual service improvement.
• Collaborate with sales and logistics teams to ensure seamless order fulfillment and customer satisfaction.
• Maintain up-to-date knowledge of jewelry products and industry trends to provide informed recommendations.

Requirements

Mercier Consultancy MD is pleased to announce a remote opportunity for a French Customer Advisor specializing in High-End Home Appliances, with the flexibility to work from anywhere in Greece. If you have a keen interest in luxury home products and a passion for delivering outstanding customer service, we would love to hear from you!

Key Responsibilities

• Provide top-tier customer support to French-speaking clients regarding high-end home appliances through phone, email, and chat communications.
• Assist customers with product inquiries, order assistance, and service requests to ensure an exceptional experience.
• Troubleshoot and resolve any issues or concerns customers may have effectively and efficiently.
• Document all customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay knowledgeable about our product range and industry trends to provide informed advice and support.

Requirements

Become a part of the dynamic team at Mercier Consultancy MD as a Dutch Travel Consultant in the tourism industry! This exciting remote position allows you to work from the stunning backdrop of Greece while utilizing your travel expertise to assist Dutch-speaking clients in planning unforgettable trips.

Key Responsibilities

• Assist Dutch-speaking clients through various communication channels to handle travel inquiries and provide booking services.
• Offer expert advice on travel packages, destinations, and accommodations tailored to client needs and preferences.
• Craft personalized travel itineraries that ensure a unique and memorable experience for each client.
• Address customer concerns and complaints with empathy and effective resolutions.
• Maintain detailed records of client interactions in our CRM system for thorough tracking and follow-up.
• Stay informed about the latest travel trends and updates to provide clients with the best options available.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for a Dutch Inbound Sales Representative, working remotely from beautiful Greece. This position is ideal for individuals who are passionate about sales and customer service. In this role, you will be the first point of contact for potential customers, assisting them in making informed purchasing decisions.

Key Responsibilities

• Manage incoming inquiries from Dutch-speaking customers via phone, email, and chat, providing prompt and professional assistance.
• Understand customer needs and recommend suitable products or services.
• Process orders and ensure all sales documentation is accurately completed.
• Maintain customer records and document interactions in the CRM system.
• Collaborate with other departments to resolve customer issues and provide exceptional support.
• Achieve personal and team sales goals while fostering positive customer relationships.
• Stay updated on product knowledge and market trends to effectively assist customers.

Requirements

Join Mercier Consultancy MD as a Dutch Customer Support Specialist and enjoy the flexibility of working remotely from Greece. This role is perfect for individuals who are fluent in Dutch and have a strong desire to provide excellent customer service. As a key member of our support team, you will assist Dutch-speaking clients with their inquiries, ensuring they receive the timely and effective support they need.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
• Help customers with inquiries, troubleshooting issues, and providing product information.
• Accurately document customer interactions and maintain records for follow-up.
• Collaborate with internal teams to resolve complex inquiries and enhance customer satisfaction.
• Stay updated with product knowledge and service offerings to provide accurate support.
• Engage in regular training sessions to improve your skills and knowledge.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Dutch Customer Success Specialist to work remotely while residing in Greece! This position allows you to combine your professional aspirations with the beauty and lifestyle of Greece, all from the comfort of your home. In this role, you will be crucial in ensuring that our Dutch-speaking clients receive top-notch support and are equipped to maximize their experience with our services.

Key Responsibilities

• Serve as the primary contact for Dutch-speaking clients, building strong relationships to enhance their satisfaction.
• Assist clients in navigating our products and services for optimal usage.
• Regularly assess client satisfaction and proactively provide resources for their ongoing success.
• Maintain detailed records of client interactions and feedback in our CRM system to foster continuous improvement.
• Collaborate with various teams to resolve client issues efficiently and effectively.
• Stay informed about industry trends to provide valuable insights to clients.

Requirements

About the Role:

Join our vibrant team at Mercier Consultancy MD as a Dutch Customer Service Representative based in beautiful Athens! If you have a passion for customer service and are fluent in Dutch, this is a fantastic opportunity that includes fully paid relocation to an exciting new city.

In this role, you will be the friendly voice and solution-provider for our Dutch-speaking clients. You will assist them with their inquiries, ensuring a seamless and positive experience. Enjoy the perks of living in Athens while collaborating with a diverse and enthusiastic team.

Your Responsibilities:

• Provide exceptional support to Dutch-speaking customers through various channels: phone, email, and chat.
• Resolve client inquiries efficiently and ensure their needs are met with a smile.
• Collaborate with team members and contribute to our customer service excellence.
• Familiarize yourself with our products and services to deliver informed assistance.
• Participate in ongoing training sessions to enhance your skills and develop professionally.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Customer Care Agent in our e-commerce sector, offering a completely remote work environment from anywhere in Greece. This role is ideal for passionate individuals who are fluent in Dutch and dedicated to providing exceptional customer service. As a Dutch Customer Care Agent, you will play a vital role in assisting our Dutch-speaking customers, ensuring they have a delightful shopping experience with our products.

Key Responsibilities

• Deliver outstanding customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries related to orders, products, and services, and resolve any issues effectively.
• Maintain accurate records of customer interactions in our CRM system for quality assurance.
• Handle customer complaints with professionalism, providing solutions that ensure satisfaction.
• Collaborate with team members and other departments to improve customer service processes.
• Stay updated on product knowledge, promotions, and changes within the e-commerce platform.

Requirements

Join Mercier Consultancy MD as a Dutch Customer Care Advisor for Fashion Retail in a remote role based in Greece! We are seeking energetic and fashion-savvy individuals who are dedicated to providing outstanding customer support to our Dutch-speaking clientele in the fashion industry. Your role will play a vital part in ensuring customer satisfaction and enhancing their shopping experience.

Key Responsibilities

• Provide top-notch customer service in Dutch through phone, email, and live chat.
• Assist customers with inquiries related to fashion products, order tracking, and store policies.
• Educate customers on product selections and current fashion trends.
• Document and manage customer interactions in our CRM platform to ensure timely follow-ups.
• Address customer complaints and issues promptly, escalating as necessary.
• Collaborate with team members to maintain a high level of service quality.
• Stay up-to-date with the latest fashion trends and product knowledge to better assist customers.

Requirements