At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior Cybersecurity Risk Analyst to perform the development of cybersecurity risk assessment methodology and frameworks.

Responsibilities:

Interocean is seeking a qualified and experienced Jack Up Rig Mover to join our team. The successful candidate will be responsible for the safe and efficient movement of jack-up rigs in offshore environments.

Key Responsibilities:

• Coordinate and execute the rig move operations in accordance with company policies and procedures.
• Conduct pre-move inspections of all equipment and systems.
• Communicate effectively with the rig crew and shore-based personnel.
• Maintain compliance with safety standards and regulations throughout the rig movement process.
• Document all activities and maintain accurate records of operations.
• Provide training and guidance to rig crew as needed.

Requirements

• Proven experience as a Jack Up Rig Mover.
• Valid offshore certifications (BOSIET, Medical, etc.).
• Strong knowledge of rig operations and marine procedures.
• Excellent communication and leadership skills.
• Ability to work in a high-pressure environment.
• Flexibility to work on a rotational basis and in diverse offshore conditions.

Benefits

• Competitive compensation package
• Supportive team culture

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, calls, chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Location: Turkmenistan
Start Date: As soon as possible

Interocean is seeking a qualified and experienced Jack Up Rig Mover to join our team for operations in Turkmenistan. The successful candidate will be responsible for the safe and efficient movement of jack-up rigs in offshore environments.

Key Responsibilities:

• Coordinate and execute the rig move operations in accordance with company policies and procedures.
• Conduct pre-move inspections of all equipment and systems.
• Communicate effectively with the rig crew and shore-based personnel.
• Maintain compliance with safety standards and regulations throughout the rig movement process.
• Document all activities and maintain accurate records of operations.
• Provide training and guidance to rig crew as needed.

Requirements

• Proven experience as a Jack Up Rig Mover.
• Valid offshore certifications (BOSIET, Medical, etc.).
• Strong knowledge of rig operations and marine procedures.
• Excellent communication and leadership skills.
• Ability to work in a high-pressure environment.
• Flexibility to work on a rotational basis and in diverse offshore conditions.

Benefits

• Competitive compensation package
• Supportive team culture

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position offers an incredible opportunity to work in a rapidly evolving field, assisting customers with their inquiries regarding innovative biotechnology products and services. As a representative, your ability to communicate effectively in Italian will be essential to delivering outstanding support to clients and stakeholders.

Key Responsibilities

• Manage incoming inquiries related to biotechnology products and services via phone, email, and live chat in Italian.
• Provide clients with detailed information on product features, usage guidelines, and compliance standards.
• Assist with troubleshooting issues, collaborating with technical teams to resolve customer concerns efficiently.
• Document all customer interactions accurately to maintain comprehensive records.
• Work with sales and development teams to share customer feedback and improve service delivery.
• Stay updated on industry trends and developments to provide informed support to customers.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and are committed to providing top-notch customer support. As a representative, you will communicate with clients in French, assisting them with their inquiries related to shipping, inventory management, and supply chain solutions.

Key Responsibilities

• Respond to customer inquiries related to logistics services, shipment tracking, and supply chain management via phone, email, and chat in French.
• Provide accurate information regarding service offerings, pricing, and timelines.
• Assist in resolving logistical issues, working collaboratively with internal teams to ensure customer satisfaction.
• Document customer interactions in our CRM system and maintain accurate records.
• Stay knowledgeable about industry trends and best practices to better assist customers.
• Coordinate with operational teams to provide real-time updates to clients.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.

Key Responsibilities

• Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
• Provide information on product specifications, pricing, and availability to clients.
• Assist customers with order placements, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and professional manner.
• Document all customer interactions accurately for quality assurance.
• Collaborate with production and logistics teams to ensure customer expectations are met.
• Stay informed about industry trends and product offerings to provide effective support.

Requirements

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the insurance industry. This role offers a fantastic opportunity for individuals who are passionate about customer service and want to make a difference in people's lives by assisting them with their insurance needs. You will communicate with clients in Portuguese, helping them navigate their inquiries and ensuring a smooth and supportive experience.

Key Responsibilities

• Respond to customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in Portuguese.
• Provide accurate and clear information regarding products, including details about benefits and exclusions.
• Assist customers with the claims process, providing guidance and resolution for any issues.
• Document all customer interactions and maintain up-to-date records in our CRM system.
• Collaborate with claims processors and underwriting teams to enhance customer service quality.
• Stay informed about industry trends, policy changes, and insurance regulations.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Portuguese Speaking Customer Service Representatives in the Energy sector, focusing on the Oil & Gas industry. This position is perfect for individuals who are enthusiastic about delivering top-notch customer support and are eager to assist clients with their energy needs. In this role, you will communicate with customers in Portuguese, providing them with essential information and assistance related to oil and gas services.

Key Responsibilities

• Manage customer inquiries regarding oil and gas products and services via phone, email, and chat in Portuguese.
• Provide accurate and timely information on pricing, availability, and service options.
• Assist customers with account management and handling service-related issues.
• Document all customer interactions efficiently and maintain accurate records in the CRM system.
• Collaborate with technical teams to resolve customer concerns effectively.
• Stay up-to-date on industry regulations and company offerings to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce the opening for a Polish Speaking Customer Service Representative in the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer service while navigating the complexities of a fast-paced manufacturing environment. In this position, you will communicate with clients and stakeholders in Polish, ensuring they receive the necessary support and information regarding our products and services.

Key Responsibilities

• Handle customer inquiries related to manufacturing products, order status, and service-related questions through phone, email, and chat in Polish.
• Provide accurate information about product specifications, pricing, and availability.
• Assist customers with order placement, modifications, and cancellations effectively.
• Document customer interactions and maintain comprehensive records in our CRM system.
• Collaborate with production and shipping teams to resolve customer issues promptly.
• Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements