Mercier Consultancy MD is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Service position, available for remote work from Greece! This role is perfect for those looking to combine their passion for customer service with the flexibility of working from home while enjoying the vibrant lifestyle that Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a supportive and collaborative work environment. Join our team and help deliver exceptional service to our clients’ Italian-speaking customers from the comfort of your home.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Guide customers through product inquiries and services, ensuring clarity and satisfaction.
• Efficiently resolve customer issues and concerns, striving for a seamless and prompt resolution.
• Maintain accurate records of customer interactions and follow up as necessary.
• Work collaboratively with other team members to create a cohesive customer service experience.
• Stay informed on product updates and industry developments to offer knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist fluent in Polish to work in Sofia, Bulgaria. In this vital role, you will play a key part in creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring user-generated content, addressing safety concerns, and ensuring compliance with community standards.

Key Responsibilities

• Monitor and evaluate user interactions and content to identify and address potential violations of safety policies and community guidelines.
• Conduct thorough investigations into reported safety incidents, analyzing evidence and determining appropriate resolutions.
• Collaborate with cross-functional teams to develop and enhance policies that promote digital safety and user trust.
• Prepare comprehensive reports regarding safety incidents, trends, and insights for management decision-making.
• Stay informed about the latest developments and trends in digital safety to continually improve our safety practices.
• Engage with users to educate them on safety practices and raise awareness about how to navigate online risks.

Requirements

Senior Software Engineer - Rust

Location: Remote - European time zone

Start Date: Aiming for 15/12/2025

Job Department/BU: Engineering

Job Function: Development

We are seeking a highly skilled and experienced Senior Software Engineer focused on the Rust programming language to join our innovative Engineering team. In this pivotal role, you will be instrumental in elevating our software development processes and actively contributing to high-quality product delivery. You will serve as a technical and mentoring leader, driving best practices across multiple teams and codebases.

The Senior Software Engineer is responsible for driving the quality of engineering practices within a team, identifying and implementing cross-team improvements, and directly contributing to product development. This role requires technical leadership, mentorship, and a commitment to continuous improvement in our software building and maintenance processes.

Key Responsibilities:

About Us:
AHOY is a leading technology-focused company dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We pride ourselves on our collaborative culture and commitment to excellence.

Role Overview:
We are looking for a Solution Architect who will be instrumental in designing and implementing cutting-edge technology solutions for our clients. You will work closely with stakeholders to understand business needs and translate them into robust architectural designs. Your role will involve collaborating with cross-functional teams to ensure that solutions are delivered effectively and efficiently.

Founding Software Engineer - AI Evaluation & Data Infrastructure

Location: San Francisco

compensation: $150K - $240K

We are building the most complex infrastructure that powers frontier data creation for agentic and hard reasoning workflows, helping push the frontier of LLMs and AI Agents. We work with all 5 of the leading AI labs and are experiencing sharp hockey stick growth. We are seeking a Founding Software Engineer with end-to-end ownership to build the systems that power data and evaluation for the next generation of AI.

This is a dynamic, high-impact role that offers immense breadth of ownership over projects that push the frontier of AI evaluation. You will move fluidly across the entire stack, from research prototyping to distributed cloud infrastructure and user-facing analytics. You must be comfortable with constant context switching and relentless shipping in a talent-dense environment.

What You’ll Do:

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a French Speaking Sales Representative in the stunning city of Athens, Greece, with fully paid relocation. This position is ideal for dynamic and motivated individuals who are fluent in French and have a passion for sales. As a Sales Representative, you will play a key role in promoting our client's innovative products and solutions, while enjoying the rich history and vibrant culture of Athens.

Key Responsibilities

• Identify and engage potential customers to promote our client’s offerings, utilizing effective sales strategies.
• Deliver outstanding customer service by understanding client needs and providing tailored solutions.
• Achieve and exceed sales targets, contributing to the growth and success of the business.
• Conduct market research to identify new sales opportunities and staying ahead of competitors.
• Work collaboratively with team members and other departments to ensure a seamless process from acquisition to after-sales support.
• Attend training to enhance product knowledge and stay updated on industry trends.

Requirements

Mercier Consultancy MD is looking for a dedicated Digital Trust and Safety Specialist fluent in both Danish and English to join our team in Bulgaria. In this critical position, you will help create a secure digital environment by monitoring content, managing safety incidents, and ensuring compliance with community standards. Your role is essential in protecting users and fostering a culture of trust online.

Key Responsibilities

• Continuously oversee user interactions and content across our platforms to identify potential violations of safety protocols and community standards.
• Conduct comprehensive investigations into reported safety issues, applying analytical skills to evaluate evidence and provide sound recommendations.
• Collaborate with various teams to develop and enhance policies designed to support digital safety and trust.
• Generate detailed reports analyzing safety incidents and trends to support informed decision-making.
• Stay current on emerging trends and best practices in digital safety to proactively improve safety measures.
• Engage with users to educate them on safety practices and raise awareness about potential online risks.

Requirements

🌟 **Join Our Team at Mercier Consultancy MD!** 🌟 Are you a passionate and engaging individual with a flair for customer service? We are currently seeking Czech Speaking Customer Service Representatives for Booking.com, and the best part? You can work remotely from beautiful Greece! If you love travel and helping people, this role is made for you!

What You’ll Be Doing

• Connecting with customers in Czech, providing top-notch support for their travel inquiries, bookings, and experiences.
• Helping travelers navigate the Booking.com platform, ensuring their questions are answered and problems resolved swiftly.
• Providing personalized recommendations and guidance to enhance customer travel experiences.
• Documenting all customer interactions in our CRM system to keep track of inquiries and feedback.
• Working collaboratively with our dynamic team to share insights and improve service delivery.
• Staying updated on the latest travel trends and offers to provide customers with current information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a paid relocation package, providing a fantastic opportunity for those looking to experience life in a vibrant city while contributing to a safe online environment. As a Content Moderator, you will focus on reviewing and managing user-generated content in Polish, ensuring it meets our community guidelines and policies.

Key Responsibilities

• Evaluate and moderate user-generated content in Polish to ensure compliance with community standards.
• Classify and assess content based on established moderation policies accurately.
• Identify and report instances of inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user interactions to improve moderation strategies.
• Collaborate with team members to enhance content moderation processes and practices.
• Stay informed about company policies concerning content moderation and community engagement.

Requirements