Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Agent based in Lisbon, with a competitive salary of 2000 Euro per month. In this role, you will be part of a dynamic team that provides exceptional support to Dutch-speaking clients, enhancing their experience with our services and products.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries and concerns with professionalism.
• Provide information about services, facilitate order placements, and manage customer accounts.
• Resolve customer complaints effectively while ensuring satisfaction and retention.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with internal teams to improve processes and enhance customer service delivery.
• Stay updated on product knowledge and company policies to provide the best support possible.

Requirements

Mercier Consultancy MD is looking for a Polish Speaking Backoffice Agent to join our dynamic team in Sofia, Bulgaria. This position focuses exclusively on email correspondence, providing a vital support role for our clients. As a Backoffice Agent, you will play a key role in ensuring that customer inquiries are handled efficiently and professionally.

Responsibilities

• Respond to Polish-speaking client emails promptly and accurately, addressing their inquiries related to services and products.
• Collaborate with other departments to gather information and resolve issues effectively.
• Maintain organized records of email communications to ensure seamless follow-up and quality service.
• Identify trends in customer inquiries and report feedback to improve processes.
• Assist in ensuring that all responses adhere to company policy and maintain high standards of quality and professionalism.

Requirements

Mercier Consultancy MD is thrilled to offer entry-level job opportunities for Polish speakers looking to kick-start their careers with a paid relocation package to Sofia, Bulgaria! This is a fantastic chance for individuals seeking to develop their professional skills while experiencing the rich culture and vibrant lifestyle of Bulgaria’s capital. In these roles, you will receive comprehensive training and support while contributing to various projects within the company.

Key Responsibilities

• Engage in multiple tasks across different departments to gain practical experience and develop your skills.
• Collaborate with team members to complete projects and contribute to team goals.
• Communicate effectively with colleagues and clients in Polish.
• Participate in training programs to enhance your knowledge and competencies.
• Provide feedback and insights based on your experiences to help refine processes.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in the world. This position allows you to engage with Dutch-speaking customers while fostering a global work environment. You will be the key point of contact, ensuring that clients receive the highest standard of support and service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries and concerns.
• Offer accurate product information, assist with order processing, and guide customers through various service-related questions.
• Resolve complaints and issues with professionalism, aiming to maintain high levels of customer satisfaction.
• Document customer interactions and feedback in the CRM system for quality assurance and continuous improvement.
• Collaborate with team members across different time zones to ensure seamless communication and service delivery.
• Stay informed about company products, policies, and industry trends to provide clients with relevant information.

Requirements

Mercier Consultancy MD is proud to offer exciting entry-level job positions for Danish speakers looking to start their careers with a paid relocation to Sofia, Bulgaria. This is a unique opportunity to grow your professional skills while enjoying the vibrant culture and lifestyle of Sofia. Join a company that values talent and is committed to helping you succeed from the start.

Key Responsibilities

• Participate in various projects to gain hands-on experience and contribute to team objectives.
• Communicate effectively in Danish with clients and internal teams.
• Engage in training sessions to develop your skills and knowledge relevant to the role.
• Work collaboratively with colleagues to achieve common goals.
• Provide feedback on processes and suggest improvements to enhance efficiency.

Requirements

• Proficient in Danish (written and spoken); knowledge of English is a plus.
• No prior work experience required; suitable for recent graduates and those seeking a new career path.
• Strong willingness to learn and adapt in a professional setting.
• Excellent communication and teamwork abilities.
• Able to work effectively in a collaborative environment.
• Willingness to relocate to Sofia, Bulgaria as part of the job offer.
• Self-motivated and proactive in taking on responsibilities.

Benefits

Mercier Consultancy MD is thrilled to announce exciting entry-level job opportunities for Czech speakers, complete with a paid relocation package to Sofia, Bulgaria. This role is designed for individuals eager to embark on their professional journey in a dynamic and culturally rich environment. As a member of our team, you will receive extensive training and support, allowing you to develop essential skills while enjoying the vibrant lifestyle Sofia has to offer.

Key Responsibilities

• Assist in various projects and departmental operations to gain hands-on experience.
• Communicate effectively in Czech with clients and team members to ensure seamless collaboration.
• Participate in training sessions aimed at developing your knowledge and professional capabilities.
• Collaborate with colleagues to meet departmental objectives and contribute to team success.
• Provide feedback and insights to improve processes and workflows.

Requirements

Mercier Consultancy MD is excited to announce job openings for Czech Speaking candidates in Bulgaria, with fully paid relocation included! This opportunity is perfect for individuals seeking to advance their careers while experiencing a new culture in a vibrant country. We are looking for motivated professionals who are fluent in Czech and passionate about delivering excellent services in various roles within our organization.

Key Responsibilities

• Engage with clients and customers in Czech, providing top-notch support and assistance.
• Assist in various tasks and projects, ensuring effective communication and collaboration.
• Document interactions and feedback efficiently in our internal systems.
• Work closely with teams to address client needs and improve service delivery.
• Participate in training and development activities to enhance skills and knowledge.
• Contribute to a positive and productive work environment.

Requirements

Our client is looking to add a Partner Manager to their team of digital marketing experts. In thir fast-growing environment, external partnerships are an important channel for our client. As they further expand and grow their business in different markets throughout Europe, the role of these partnerships is more important than ever before. Therefore, we are looking for someone who thrives on relationship building and has a sharp eye for making contact with relevant parties. If you recognize yourself in this, this company might be looking for you!

• Manage and grow existing and new partnerships.
• Structure, negotiate, and manage partner contracts.
• Build and execute the partner strategy with best-in-class analytics.
• Ensure that they are connected everywhere and with everyone; there is no party in the market that is not on their radar.
• Serve as the first point of contact for all external relationships.
• Work closely with the head of marketing and other stakeholders to gather feedback and prioritize opportunities within and outside of your role.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Back Office Administrator in a hybrid role based in Bulgaria. We are looking for a motivated and well-organized individual to assist our dynamic team in delivering outstanding support to our Dutch-speaking clients. This position combines administrative tasks with client interaction, making it a perfect opportunity for someone who thrives in a fast-paced environment.

Responsibilities

• Provide administrative support by managing documents and processing data efficiently.
• Respond to customer inquiries in Dutch, ensuring a high level of customer satisfaction.
• Assist in maintaining and updating client records and databases accurately.
• Coordinate with various departments to facilitate smooth operations and effective problem resolution.
• Contribute to continuous improvement processes by suggesting enhancements to workflows.
• Participate in team meetings and training sessions to stay updated on company policies and practices.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Finnish Speaking Solutions Consultant to join our team in Sofia, Bulgaria! We offer fully paid relocation to ensure a smooth transition for the right candidate. In this role, you will engage with our clients, understand their unique challenges, and deliver tailored solutions that drive their business forward. If you're passionate about customer solutions, this could be your next big opportunity!

Key Responsibilities

• Work closely with clients to identify their specific needs and goals through engaging consultations.
• Create and present customized solutions that effectively address client challenges.
• Serve as a trusted advisor by providing insights and recommendations to enhance client satisfaction and outcomes.
• Partner with internal teams to ensure the successful implementation of solutions and ongoing client support.
• Lead training sessions for clients, helping them maximize the benefits of our products.
• Stay updated on industry trends and emerging technologies to offer relevant advice during consultations.

Requirements